Customer Ratings & Reviews
- Model:
- WZF79R20DW
- SKU:
- 2165245
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 19.6 Cu. Ft. Frost-Free Upright Freezer's spacious interior and ample shelving, highlighting its quiet operation and ease of use. Many appreciate the freezer's capacity and performance, finding it a great value for the price. However, some customers reported issues with temperature control and the door seal.
This summary was generated by AI based on customer reviews.
auto defrost
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The auto defrost is loud. Other than that everything else works just fine.
No, I would not recommend this to a frienddisappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised and a little disappointed that the freezer wasn't quite the same "in person" as in the pictures. The shelves seemed shallower than they looked and the space was smaller than I expected. Also there is no light on the outside to alert to power off. Do like the configuration of the inside, though.
No, I would not recommend this to a friendGarage freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t go wrong with whirlpool. We purchased this for our garage.
I would recommend this to a friendHappy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks………………………………………………………………………………………………………………………
I would recommend this to a friend- Pros mentioned:Space
Quit In Less Than Two Months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this freezer because of the good reviews and decent storage. When it first came it worked well. Unfortunately in less than two months it quit and would not cool. Whirlpool covered the repair but nearly an entire freezer of meat was lost and Whirlpool would not cover any replacement costs. Do not buy!!!
No, I would not recommend this to a friend DIED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I took a 30 year old GE freezer out of service in an attempt to avoid a failure. Bought a new Whilrpool after 2 weeks, IT DEID and took 2700.00 worth of food with it. Best thing Whirlpool could tell me is they could send me a service man in 6 days and they made a point that "WHIRLPOOL IS NOT RESPONSIBLE FOR SPOILED FOOD" She said it 4x. So if you want dependable, buy a quality name, not Whirlpool!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We thank you for your review, and are sorry to hear of the concerns you're having with your appliance. We'd like to follow up with you regarding your concerns. Please email us at [email protected] with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email.
Compressor Leaked after 2 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first I loved my new freezer. But after only 2 years and 1 month, it stopped freezing food, although it was still running. I had to pay an appliance repairman to ultimately inform me that it would cost more to repair the freezer than it would to purchase a new one. The compressor leaked and would need to be replace--at a cost of approximately $1,000. I ended up losing hundreds of dollars worth of food, also, as I had filled it to capacity. He told me this was an all-too-common problem with this brand of freezer. I could not be more disappointed and do not recommend this freezer.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Stacey, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you
Don't trust it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it a 1.5 months and it decided to stop working and seemed like it heated things. My food was frozen a week before, but I found it hot and moldy, and never heard a beep.
No, I would not recommend this to a friendOnly lasted 2 yrs.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working right after 2 yrs and it only had a 1 yr warranty. Very disappointed!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, JenitajL. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Not worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommened, only about 3.5 years old and product no longer keeps items frozen. Only comes with a one year warranty. Poor lifespan on something that costs about 1000.00
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
3 year lemon
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good when it works. Bought late 2019 and less than 4 years later it stopped freezing. Called service and they were no help just offered a discount if wanted to buy a new one.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, cosmocountry. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Don't buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this unit in June 2018. Two months later it stopped working. Had it repaired under warranty but had to wait for the part which meant loss of the meats I had. Now just on the date for the warranty to run out. Guess what? Not cooling again! Had a Frigidaire for 15 years before this unit.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Tones, we value your time and would like to look into the concerns with your freezer. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Doesn't freeze. Food spoiled. Poorest quality.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really poor build quality. Arrived with a broken fan above the evaporator which we were able to fix. Then it didn't cool/freeze properly. Half of the food we put in it after allowing it to cool down over 24 hours ---> spoiled. Overall, really poor quality and reliability. Don't buy this piece of junk.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Wilydave, we value your time and would like to look into the concerns with your freezer. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poorly put together. Door seals falling off . Door shelf broken on the first used
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Naraine, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
