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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 959 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers praise the 19.6 Cu. Ft. Frost-Free Upright Freezer's spacious interior and ample shelving, highlighting its quiet operation and ease of use. Many appreciate the freezer's capacity and performance, finding it a great value for the price. However, some customers reported issues with temperature control and the door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 959 reviews
  • Rated 5 out of 5 stars

    Highly recommend it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really big size freezer in a very good price. It works well. Delivery and installation was so smooth and professionally done.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    excellent freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one excellent freezer plenty space on the inside freezers to perfection, we really like this one have had several in the past and this surpasses all of our expectations!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    great freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are pleased with the size, layout, and particularly good lighting of our new freezer. It is quiet and attractive.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great for garage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for garage. We like the vertical design as it takes less space than our old chest freezer. Be sure to check for damages after they deliver. We forgot and noticed a dent on one side, but after calling customer support and providing photos within 2 hours after delivery they made things right and credited us a discount for the damage preventing inconvenient return and replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Incredibly spacious

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very spacious freezer with several shelves and slots in the door to hold smaller items. We have had no issues at all with this freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Spacious and cold

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is a great size for the garage. It is spacious and keeps everything organized and cold, so far so good. Ordered and delivered within a few days which is what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Frost free freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer interior is larger than expected. A huge bonus. It freezes better than the last two freezers that I have owned. All in all excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great freezer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a chest freezer to this upright freezer. I recommend it 100%. It’s now Easier to find and see what I have in my freezer. This freezer is great and spacious. Great quality and great price. Never going back to a chest freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery & set up was smooth & hassle free. Best Buy drivers hauled away old freezer @ no extra charge. After reading reviews of similar size freezers & seeing them in stores, we decided upon the Whirlpool. Extremely satisfied with the ease of use/settings, well lit, frost free & has an alarm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product. Exactly as advertised.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great freezer. We had an old stationary one and our stuff got lost. Now we can see everything.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    We love our freezer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Plenty of ahelf room and door space for boxes

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    New Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new frost-free freezer! Plenty of space and NO MORE DEFROSTING!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good purchase, I recommend it to everyone for a small business at home for freezing semi-finished products.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Whirlpool 19.6 Cu Ft frost free upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage space with a convenient pullout shelf for easy access.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Fantastic Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't reach the bottom of my old chest freezer an we decided to purchase an upright Freezer. I examined lots and lots on-line, reading about the features, etc. My biggest concern was the way you could store the food inside. I found this Whirlpool and it had two baskets & four shelves plus LED interior light. It is fantastic to open the door and reach in grab the item I want (without getting hit on the head with the lid to the chest) and gently close the door and walk away. It is so easy to see the items, no searching through a jumbled mess. Never will I use a chest freezer again.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Just What I Wanted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m satisfied with the size and performance of this model. It’s spacious interior holds a large number of items while allowing excellent viewing of everything inside.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good size for the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an old stand up freezer that failed, decent price and nice size

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    A. Holland

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets cold quickly. Lots of storage. Keeps food frozen.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Whirpool Upright Freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great freezer for extra storage! I didn't give it 5 stars because after almost a year of having it, it stopped staying cool, so now I have to get it repaired.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Buyer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large and roomy, easy to reach ever shelf I like the advantage of being able to lock the freezer.

    I would recommend this to a friend