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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,299.99

Customer reviews

Rating 4.6 out of 5 stars with 983 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers appreciate the ample space and well-designed size of the 19.6 Cu. Ft. Frost-Free Upright Freezer, along with its overall performance and quiet operation. The freezer's capacity, ease of use, and organizational features are also well-received, as is its price point and user-friendly temperature controls. However, some customers have reported issues with freezing functionality and the strength of the door seal, while a few have expressed dissatisfaction with the delivery service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 983 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    excellent freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one excellent freezer plenty space on the inside freezers to perfection, we really like this one have had several in the past and this surpasses all of our expectations!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features for the price. It appears to be well made. Overall, a good freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upright freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Size and adjustable shelving are what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the space it has I can easily organize all my freezer items. Delivery guys were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this bad boy delivered a few weeks ago. So far it’s been a great freezer. Lots of space and keeps the food frozen. Got it on sale and haven’t looked back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome very easy cooling control works great in my garage

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great for garage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for garage. We like the vertical design as it takes less space than our old chest freezer. Be sure to check for damages after they deliver. We forgot and noticed a dent on one side, but after calling customer support and providing photos within 2 hours after delivery they made things right and credited us a discount for the damage preventing inconvenient return and replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is great and the guys that delivered it were fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great access to food with shelving in many places including the door

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Super spacious!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious! Just what I needed! Great for planning ahead and having food made ahead of time!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great freezer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a chest freezer to this upright freezer. I recommend it 100%. It’s now Easier to find and see what I have in my freezer. This freezer is great and spacious. Great quality and great price. Never going back to a chest freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Spacious and cold

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is a great size for the garage. It is spacious and keeps everything organized and cold, so far so good. Ordered and delivered within a few days which is what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomy and Frost Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No soft ice cream! Finally, a large appliance that does its job without a problem. The feature I love most is the way the door closes and creates a vacuum, keeping frozen foods actually, well, frozen. I also appreciate the streamlined delivery and set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little more added space helped a lot ...plus great service and delivery

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Frost free freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer interior is larger than expected. A huge bonus. It freezes better than the last two freezers that I have owned. All in all excellent product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery & set up was smooth & hassle free. Best Buy drivers hauled away old freezer @ no extra charge. After reading reviews of similar size freezers & seeing them in stores, we decided upon the Whirlpool. Extremely satisfied with the ease of use/settings, well lit, frost free & has an alarm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I was looking for. I hope it lasts as long as the other freezer I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Engineer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good customer service and delivery guy was very appreciative

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Stand Up Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the storage space and size. Much better than your usual deep freezer

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Fantastic Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't reach the bottom of my old chest freezer an we decided to purchase an upright Freezer. I examined lots and lots on-line, reading about the features, etc. My biggest concern was the way you could store the food inside. I found this Whirlpool and it had two baskets & four shelves plus LED interior light. It is fantastic to open the door and reach in grab the item I want (without getting hit on the head with the lid to the chest) and gently close the door and walk away. It is so easy to see the items, no searching through a jumbled mess. Never will I use a chest freezer again.

    I would recommend this to a friend
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