Customer Ratings & Reviews

Very happy with the change from chest to stand up freezer. Plenty of space, quiet, bright inside. Love this freezer!

Great storage space with a convenient pullout shelf for easy access.

Great freezer, very spacious. Soooo much better than my old chest freezer. Easy to keep everything separated to find what you are looking for.

The Whirlpool 19.6 Cu Ft. Frost-Free Upright Freezer in White is very nice for our needs.

It looks great, keeps everything frozen and is very quiet. It has so much room and lots of shelves to keep food separate.

I purchased this freezer online sight unseen. I could not be happier with this purchase. If I had been able to have choices this is the one I would have chosen. I love it! Best Buy was fair, honest and excellent service. THey kept me notified all along the process. Delivery crew was great! They brought the freezer in, set it up and could not have been more efficient. A great experience all the way around and I would totally buy from them again.

Has plenty of space ..we are very happy with our purchase.

Just the perfect size we were looking to buy! It is almost silent and fits perfect in our garage. Excellent delivery service from you guys!

Has alot more room than I was expecting and love being able to see everything in there very easy.

I didn't realize it was bigger than my old one but if fit perfectly in the garage. Love that I have more room and bins to store food. The geek squad who delivered were great.

Shelves and baskets are nicely arranged and accommodate large packages. Same cubic ft as our old freezer but seems so much bigger due to design.

Have had this freezer for a few weeks now and so far it's great. Seems to maintain a steady temp and runs quieter than expected. Hope it lasts many years to come.

Working great love it .. I got the 5 year warranty added on so I know I’m covered.. I can easily fined all my frozen items

I talked myself into getting a up right frost free freezer and replacing my chest freezers. I think it is the best purchase I have made. It is truly amazing with all the extras that comes with it alot I did not even know it had. An alarm if the door it not closed. A red light if something is nit set right. Truly AMAZING. Love it...

Installed and set up quickly. Plenty more of space for food. Fast freeze feature is great. Appears to have a vacuum when you shut the door so it closes securely. The temperature alarm is nice but mine beeps 1 or twice every 30 minutes to an hour. Called whirlpool customer service and they as to reset freezer by unplugging it and it would fix the problem. It didn't. Freezer staying at proper temp.

The size is just right. I previously had ~22 Cu. Ft for my family of 6 and felt the size was just too big. Items are very easy to locate.

Works Fantastic it Has Lots of Room My Greenchile and Frozen Foods fit perfectly I like it realky Spacious!!!

The service at the store was excellent and professional. The installers were great!! Will do business with Best Buy again.

The Freezer is great and at a good price. It is roomy and just what we wanted . The freezer is 1 month old and no issues, plug it in and go!

This unit has a nice look. It is quiet and organizes well. The basket on the bottom of the door is kind of useless unless you like frozen pizzas.