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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 952 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the 19.6 Cu. Ft. Frost-Free Upright Freezer's spacious interior and ample shelving, highlighting its quiet operation and ease of use. Many appreciate the freezer's capacity and performance, finding it a great value for the price. However, some customers reported issues with temperature control and the door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 952 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Perfect Size and pleased with the Quality.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is just right. I previously had ~22 Cu. Ft for my family of 6 and felt the size was just too big. Items are very easy to locate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I talked myself into getting a up right frost free freezer and replacing my chest freezers. I think it is the best purchase I have made. It is truly amazing with all the extras that comes with it alot I did not even know it had. An alarm if the door it not closed. A red light if something is nit set right. Truly AMAZING. Love it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer for outside!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced smaller freezer in the pool area. Great size and very easy to store meats.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and set up quickly. Plenty more of space for food. Fast freeze feature is great. Appears to have a vacuum when you shut the door so it closes securely. The temperature alarm is nice but mine beeps 1 or twice every 30 minutes to an hour. Called whirlpool customer service and they as to reset freezer by unplugging it and it would fix the problem. It didn't. Freezer staying at proper temp.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer is great. I have no issues with it. It has plenty of room

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    What we wanted at a good price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Freezer is great and at a good price. It is roomy and just what we wanted . The freezer is 1 month old and no issues, plug it in and go!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice unit..quiet and clean.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has a nice look. It is quiet and organizes well. The basket on the bottom of the door is kind of useless unless you like frozen pizzas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best freezer out there,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a stand up freezer with plenty of room. This is perfect. It takes up no more room than a refrigerator with tons of room. All food is visible when the door is open. Adjustable shelves and lots of easy to get to room on the door. This model even has an option for an ice maker if you want. It has a key to lock it, if you want, so no leaving the door accidentally open. An alarm also if it gets too warm. Best freezer at the best price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice freezer. Pleased with it, except it’s light weight and moves each time I open the door. I want to anchor it.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Plenty of room

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great space for all those flat laying items, easy to organize and store even in the door space. Makes it easy to see what you have

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the purchase of this freezer. Works great and have lots of room. We got this to replace our old rusty freezer. Hope it lasts 42 years like our old one. Not going to hold my breath on that one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This place is the best the associate are knowledgeable and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool 19.6 Cu Ft. Frost-Free Upright Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Whirlpool 19.6 Cu Ft. Frost-Free Upright Freezer in White is very nice for our needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool 19.6 Cu Feet upright freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer arrived as advertised. The only thing is it's somewhat noisy but seems to work fine.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer has lots of space and a great addition for my storage needs of food.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is a great value for the money. Runs quiet. Looks good too. Easy access to all items.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so spacious and I love it. I changed from a chest freezer that I had bought instead of an upright to save money. Don't do it. An upright is soooo worth the cost difference for the organization and ease of use. I now have shelves for every kind of meat and I do not have to unpack everything just to get something out. So happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool products are great.I have always had excellent products from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Energy Efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new freezer replaces our 33 year old freezer,....aka energy hog. Our new freezer is working great.......energy efficient and keeps all our items frozen!

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 4 out of 5 stars

    Good Upright Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer is great. However, there are a few things that could be improved. The vent system going up the back of the unit (on the inside) needs to be placed some other way so they are not so easy to block. We also had a problem with the seal around the door coming unglued. I pushed it back in place, but have not had a chance to contact Best Buy or Whirlpool about it.

    I would recommend this to a friend
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