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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,299.99

Customer reviews

Rating 4.6 out of 5 stars with 985 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the ample space and well-designed size of the 19.6 Cu. Ft. Frost-Free Upright Freezer, along with its overall performance and quiet operation. The freezer's capacity, ease of use, and organizational features are also well-received, as is its price point and user-friendly temperature controls. However, some customers have reported issues with freezing functionality and the strength of the door seal, while a few have expressed dissatisfaction with the delivery service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 985 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    The right freezer!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Fantastic it Has Lots of Room My Greenchile and Frozen Foods fit perfectly I like it realky Spacious!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Spacious and maintains consistent temperature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shelves and baskets are nicely arranged and accommodate large packages. Same cubic ft as our old freezer but seems so much bigger due to design.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    Eunice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice delivery The technician is good Love the freezer Very huge

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this freezer for my parents. They love the large capacity, lighted interior and frost-free feature. Overall, very happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect Size and pleased with the Quality.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is just right. I previously had ~22 Cu. Ft for my family of 6 and felt the size was just too big. Items are very easy to locate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and set up quickly. Plenty more of space for food. Fast freeze feature is great. Appears to have a vacuum when you shut the door so it closes securely. The temperature alarm is nice but mine beeps 1 or twice every 30 minutes to an hour. Called whirlpool customer service and they as to reset freezer by unplugging it and it would fix the problem. It didn't. Freezer staying at proper temp.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    We love our freezer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Plenty of ahelf room and door space for boxes

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good size for the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an old stand up freezer that failed, decent price and nice size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I talked myself into getting a up right frost free freezer and replacing my chest freezers. I think it is the best purchase I have made. It is truly amazing with all the extras that comes with it alot I did not even know it had. An alarm if the door it not closed. A red light if something is nit set right. Truly AMAZING. Love it...

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Awesome upright freezer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this freezer from bestbuy. Love it. have no issue at this point, give a me a year. to really review the freezer. the sales associate was sweet. The drives were nice and quick. Got a courtesy call to let me know they were on the way.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    What we wanted at a good price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Freezer is great and at a good price. It is roomy and just what we wanted . The freezer is 1 month old and no issues, plug it in and go!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying the extra space and more easier access than the previous box freezer we had.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice unit..quiet and clean.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has a nice look. It is quiet and organizes well. The basket on the bottom of the door is kind of useless unless you like frozen pizzas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Upright Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great last minute purchase! My freezer died right when I roasted green chile!! Thankfully this one was available!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Buyer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large and roomy, easy to reach ever shelf I like the advantage of being able to lock the freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer. After an hour of letting it cool down, it was ready for use. Keeps my food frozen in my storage room which gets hot during the summer months. Delivery went smooth, and they also moved old refrigerator to another room for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver upright is the way to go!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is wonderful it has made life great. We know longer have to dig to the bottom of the freezer to see what is for dinner. Upright is the way to go. Thank you Best Buy we appreciate your company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best freezer out there,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a stand up freezer with plenty of room. This is perfect. It takes up no more room than a refrigerator with tons of room. All food is visible when the door is open. Adjustable shelves and lots of easy to get to room on the door. This model even has an option for an ice maker if you want. It has a key to lock it, if you want, so no leaving the door accidentally open. An alarm also if it gets too warm. Best freezer at the best price.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Plenty of room

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great space for all those flat laying items, easy to organize and store even in the door space. Makes it easy to see what you have

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Whirlpool 19.6 Cu. ft Upright Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Whirlpool upright freezer to replace an old Kenmore chest freezer. We chose this brand/model because of the storage space. It has more shelves than other similar freezers and Whirlpool is made in the USA.

    I would recommend this to a friend
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