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Customer Ratings & Reviews

$1,099.99
Save $200
Comp. Value: $1,299.99

Customer reviews

Rating 4.6 out of 5 stars with 992 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the ample space and well-designed size of the 19.6 Cu. Ft. Frost-Free Upright Freezer, along with its overall performance and quiet operation. The freezer's capacity, ease of use, and organizational features are also well-received, as is its price point and user-friendly temperature controls. However, some customers have reported issues with freezing functionality and the strength of the door seal, while a few have expressed dissatisfaction with the delivery service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 992 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of this freezer and the shelving layout specifically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wedding gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a wedding gift and they are very pleased with it so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and set up quickly. Plenty more of space for food. Fast freeze feature is great. Appears to have a vacuum when you shut the door so it closes securely. The temperature alarm is nice but mine beeps 1 or twice every 30 minutes to an hour. Called whirlpool customer service and they as to reset freezer by unplugging it and it would fix the problem. It didn't. Freezer staying at proper temp.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    What we wanted at a good price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Freezer is great and at a good price. It is roomy and just what we wanted . The freezer is 1 month old and no issues, plug it in and go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upright freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Size and adjustable shelving are what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer works great! Even through a 48 hour power outage, the majority of the food stayed 100% frozen. When delivered, it started pouring down rain, but the guys set it up without a single complaint. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice unit..quiet and clean.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has a nice look. It is quiet and organizes well. The basket on the bottom of the door is kind of useless unless you like frozen pizzas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best freezer out there,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a stand up freezer with plenty of room. This is perfect. It takes up no more room than a refrigerator with tons of room. All food is visible when the door is open. Adjustable shelves and lots of easy to get to room on the door. This model even has an option for an ice maker if you want. It has a key to lock it, if you want, so no leaving the door accidentally open. An alarm also if it gets too warm. Best freezer at the best price.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good purchase, I recommend it to everyone for a small business at home for freezing semi-finished products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great access to food with shelving in many places including the door

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Awesome upright freezer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this freezer from bestbuy. Love it. have no issue at this point, give a me a year. to really review the freezer. the sales associate was sweet. The drives were nice and quick. Got a courtesy call to let me know they were on the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer. After an hour of letting it cool down, it was ready for use. Keeps my food frozen in my storage room which gets hot during the summer months. Delivery went smooth, and they also moved old refrigerator to another room for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features for the price. It appears to be well made. Overall, a good freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Plenty of room

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great space for all those flat laying items, easy to organize and store even in the door space. Makes it easy to see what you have

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good size for the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an old stand up freezer that failed, decent price and nice size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I was looking for. I hope it lasts as long as the other freezer I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so spacious and I love it. I changed from a chest freezer that I had bought instead of an upright to save money. Don't do it. An upright is soooo worth the cost difference for the organization and ease of use. I now have shelves for every kind of meat and I do not have to unpack everything just to get something out. So happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver upright is the way to go!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is wonderful it has made life great. We know longer have to dig to the bottom of the freezer to see what is for dinner. Upright is the way to go. Thank you Best Buy we appreciate your company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Engineer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good customer service and delivery guy was very appreciative

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    We love our freezer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Plenty of ahelf room and door space for boxes

    I would recommend this to a friend