Customer Ratings & Reviews

Not even a month in and the freezer stopped working. And now sitting on hold since it no longer can be returned to store to see what Whirlpool can do since thank God bought the geek squad plan. Ridiculous that 1 month after purchase it stops working already.

The drawers do not fit properly. They do not xlose all the way. Not sure if they were installed improperly, or if it's a defect?

Usually hard to find a fridge this size with the features it has. This fit our space perfectly, and the finish on it is awesome.

We have had no issues with the new fridge. It works great.

So far love the fridge, but there are little bugs appearing under the lunch meat drawer! Think they cam in with the packaging of the fridge! If I cannot get rid of them Best Buy is giving me a new fridge.

After less than 2 weeks the refrigerator stopped cooling and the ice maker stopped making ice. So now Whirlpool is closed until Monday and all my newly bought food will spoil. I didn’t spend money on a new fridge for a defective product. I am extremely unhappy and will not recommend this product.

Came with big dent could not return or receive store credit.

Fridge stopped working and was repaired 3 times before getting a new one in 8 months.

Installed 09/2019 replacing a 19 y/o Kenmore. October 2021, the fridge portion is not cooling. I didn’t get the protection and wish I now did. I chose Whirlpool bc it’s American made and thought I would last a long while before any issues arose. Wrong! Also, this size would be good for a single person or couple. Not big enough for a family of 3+.

Love my refrigerator, freezer works great. Good size for my family of 4. One little problem is the door baskets scrape when opening just 1 side. If you open both side it does not scrape

Just 3 weeks after delivery, the refrigerator emitted a strong burning smell, like plastic coating covering wires. Even with a Geek Squad service plan, Whirlpool insists upon conducting all service calls during the first year and they couldn't send anyone for 10 days. I reached out to the store and after much time on the phone, they agreed to swap out the unit for another new one free of charge. It is too soon to evaluate whether or not the second unit will last without issues. Since it was a safety hazard, I had to turn off the refrigerator and of course I lost all of my food. To expect someone to wait 10 days for a refrigerator to be fixed is ridiculous.

Terrible product. Oddly made, the doors will often not close fully but it won't make a noise or show they are open. The freezer drawer has a screw that comes loose and stops it from closing fully. Barely lasted 2 years.

Broke after 6 months . Refrigerator section stopped cooling and needs a new fan the fan is back ordered so I will not have aworking fan for 1 month while I wait for the part, and whirlpool does not offer an exchange since it’s able to be repaired . I say spend the money on a fridge that won’t break so fast

I am hopeful this refrigerator will work out because for a smaller fridge the interior layout and functionality is great. However a couple hours after it was installed it began making a high whining sound when cooling. I'm getting a repair scheduled and hope it will be something minor that maybe should have been done during installation

I purchased this refrigerator a year ago and I have had to have a technician come out 3 times for different reasons. The construction is cheaply made and very disappointing. To add insult to injury, it takes weeks just to get an appointment to get anything fixed.

Wish I could give it zero reviews. Second one of these I’ve bought in the last 10 years, shame on me. Both stopped cooling, and Whirlpool customer service is, dishonest, rude, misleading, and won’t call you back. Buy another brand.

the worst refrigerator ever .door completly broke after 1 month . it has been 6 months and im still waiting for repair . whirpool claims they dont have the piece to repair it and they refuse to exchange it . the worst product and worst customer service ever . DO NOT BUY !!!!!

It’s to small and the filters are expensive and hard to find and not worth the price

no problems. looks and works good. the color matches are other appliances well.

We are extremely happy w ith our whirlpool refrigerator!!