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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 472 reviews

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  • Performance

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 472 reviews
  • Rated 5 out of 5 stars

    Great Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a few months and have had a chance to use really use it. I love this microwave. Once I started using it I kept finding more and more settings it has. The warm and hold setting is better than the one on my stove, the reheat plate setting is wonderful for reheating your plate of leftovers. Am so glad this is the one I selected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looking sleek

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The looks are great. Easy to clean and use. The only thing about it that takes off one point is the suctioning power of the exhaust fan. It's on the loud side with not enough suction. But we don't cook everyday so it works for us.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    won't work after 6 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 months after i bought it when i closed the door the fan and light would stay on so i would leave the door open so just the light stayed on then a month later with the door closed it would read door not closed and not work at all my last no name microwave lasted 13 years. i did not buy the extended warranty i should not have to.i will never buy another whirlpool product and i suggest you do not unless u like things that don't last more than 6 months

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    looks nice when installed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my white GE builders special as I am changing my kitchen. matches up with the electric stove. my only gripe is that if you have full overlay cabinet doors, the trim piece on the left sticks out to much. Had to grind this off to open the cabinet over the microwave. bad design???

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has many features and easy to use. Big inside. Looks nice and inexpensive. most important was it got great reviews on several sites.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent microwave. Only complaint is the fan does absolutely nothing. it runs but does not remove any steam or smoke.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great looking appliace

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very smart looking, great name and a nice price makes this a great appliance

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Some nice features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this microwave has some nice features it is not the quality I expected. The light under the unit stopped working less than a month after it was installed. Best Buy said to call Whirlpool. Called whirlpool and to date nothing has been resolved.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So Many Options

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never really thought that I would ever use a pizza button on a microwave and it actually be that effective. No soggy crust, perfectly warmed up pizza. All of the space that it has to offer is way more than I could have ever anticipated. Anyone that comes over and notices our new microwave just loves the sleek look and design as well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very Lacking in Sensor Reheat Features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I saw this microwave had a sensor reheat feature like the one I was replacing, I figured they were all created equal, or at least this new model would be as good as the 10 year old model ! was replacing. I was wrong about that. This microwave has just a few reheat options, like "a plate", "a cup of soup", "pizza" and just a few others. I was expecting sensor reheat to have a general option where it could sense anything, but there is no such thing. You pretty much have to know how much time and what power level to use if you want to reheat something and get it right. I guess when you pay a little extra for sensor reheat you expect something useful, but the store does not offer any details on the features or lack of. I would avoid this model if you like using sensor reheat. I am ready to pull out my old model and start using it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great, works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the house we just bought. The previous owners took the fridge and microwave, but left the stainless steel oven. This looks great above our oven/range. It was easy to install, and works perfectly. Also has the most space in it from any microwave I've owned.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great till is stopped working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this in Sept as a replacement for aging unit. Worked great, easy to use up till two days ago when it sporadically wouldn't sense that the door was shut. Then last night it just died. Completely powered off and won't come back on. Although Whirlpool agreed to send out a technician, they can't get to my house for 10 day! That service stinks! I wouldn't recommend this or any whirlpool product simply for the lack of service from Whirlpool. Waiting 10 days for a repair is too long.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    first time over-the-range microwave-great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant about an over-the-range microwave with vent. More things to go wrong, I said. But for space sake I gave it a try and I love it. Not only does is save counter space, it vents and it is easily accessible. Being only 5' 1" I thought I would be too short but wrong again. I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave, poor sales experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appliance sales at my BBuy have been taken over by Pacific Sales. I had a very poor purchase experience. BBuy website said the microwave was in stock at the store, and in reliance on this I took out my old microwave. When I got to the store, they did not have it, and said it would take three business days to get. To compound the problem it was difficult for them to accept Best Buy gift cards. It appears that the Pac Sales computer systems are completely independent from the BBuy ones. And finally, they didn't even contact me when it came in. I had to go back to the store with my receipt in hand. It was a good thing the store was close to my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is very quiet. It was a bit of a pain to install as the holes from the last microwave did not line up but that isn't necessarily the manufacturers fault except that I wish it was standard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave at a good price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working as advertised and looks great. It was ideal to buy as a part of a package where I replaced all of my kitchen appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is easy to clean, I love how the vent from the micorhood is on the top and not the front.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We researched to get the best appliances possible for our kitchen remodel. This microwave had all of the features we wanted and it fit a small odd space. The fan is powerful and kicks on automatically when the heat from our new gas range gets too hot. It is quiet and does not have an annoying buzzer sound when the cycle is finished. The unit was delivered damaged, and Best Buy got us another right away. Happy with product and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that this is quiet. Also love the food sensor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for price. Easy to use and clean. Slick looking.

    I would recommend this to a friend