Customer Ratings & Reviews
- Model:
- UMCS5022SZ
- SKU:
- 6633414
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Cook Settings
Rating 4.3 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
to a friend
Five Stars Microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave! We are loving it. 100% recommended to friends and family.
I would recommend this to a friendCold Center be gone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cooks food thoroughly. no more cold centers for mee
I would recommend this to a friendmade in the USA
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love whirlpool products, made in the USA. Quality
I would recommend this to a friendWhirlpool Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is the third Microwave in three years, same model, they last about 1 yr 2 months. Only reason I had to buy the same make and model is that it is the only one that fits the opening on the cabinets. after just over a year all three have failed, warranty is a year so $400.00 each time
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Whirlpool Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spaceous microwave. Very high power and works so much better than previous model. Highly recommend.
I would recommend this to a friendBuyer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is good but I don’t personally recommend anyone to buy from BestBuy marketplace seller. They doesn’t make customer happy. Best Buy total tech member doesn’t help at all.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hi there! We're genuinely sorry to hear about the experience you had with Best Buy. While our reviews focus on the product and your individual experience using it, we absolutely want to make sure you get the help you need.
Please feel free to reach out to Best Buy Customer Care directly for further assistance at 1-888-237-8289.
We hope this helps you get things sorted out quickly!
Nice microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best microwave I’ve had my GE profile which cost me over 400 bucks only lasted about three years. Can’t buy a lightbulb for the GE. I got rid of it that’s it.
I would recommend this to a friendMicrowave Replacement Option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave, blends with other appliances. Would have given a 4-rating, but panel buttons covering does not appear to be durable and prone to fingerprint impressions.
I would recommend this to a friendProduct and Service are Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service Love shopping at best buy Best customer experience evee
I would recommend this to a friendJames Morgan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very knowledgeable person friendly. found LaQuinta staff was welling to help me more than Palm Desert
I would recommend this to a friendBest buy sold me piece of crap for $495.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a crap. Bought the microwave. Could not get it fixed in two weeks because handy man not available. The microwave door frozen after using two days. Mean time best buy return policy is ended. Unable to create ti ket with manufacturer because there is no way for me to find the serial number because door got frozen.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Damaged Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased it twice and both the times, it was delivered damaged to my home. This is the one I wanted, but it seems there is no way BestBuy can mark it as fragile.
I would recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hi there! We're genuinely sorry to hear about the experience you had with Best Buy. While our reviews focus on the product and your individual experience using it, we absolutely want to make sure you get the help you need.
Please feel free to reach out to Best Buy Customer Care directly for further assistance at 1-888-237-8289.
We hope this helps you get things sorted out quickly!
Whirlpool
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good product. Door switch breaks. Second one in less than a year
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Horrible quality control from Whirlpool
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage. I went through 4 units. 2 units because of a faulty door and 2 units due to cosmetic damage upon opening the box. The quality of this microwave is not worth it. Look elsewhere.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Door Broke in Less than 4 days
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the worst microwave I've ever bought. And luckily, I bought it about 4 days ago. I will be returning it because the door latches are frozen in the open position. There is no possible way for me to close the microwave door. This 2-step unlocking feature was the most unnecessary engineering I've ever seen. For those of us without children or a need for "two-step authentication" to get to our food, all you're doing is inconveniencing customers.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
White & pretty micro
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty microwave. Bigger than I needed. You’ll Love the ease and of this beauty. Period
I would recommend this to a friend