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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 472 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers regard the 2.2 Cu. Ft. Microwave with Sensor Cooking as having a perfect size for most kitchen counters and praise its heating capabilities and ease of installation. However, there are significant concerns about the microwave door's functionality and the overall durability of the appliance, with some users reporting issues with noise levels and display problems. The warranty also received negative feedback. While many appreciate its powerful heating and attractive appearance, potential buyers should carefully consider the reported issues before purchasing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 472 reviews
  • Rated 4 out of 5 stars

    Clean and sleek for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves it's purpose for the money, also purchased the trim kit. Fit nicely into existing installation area. Matches our oven.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Replacement Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great this was a replacement for an older model

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was advertised as stainless steel and it isn't

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It operates perfectly but it said it was Stainless steel and the only stainless steel on it is the front trim.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Whirpool Microwaves are great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave replaced another just like it. It perfect for my family

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave that works

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended and gets the job done. Kitchen Aid is usually reliable so had no issues buying.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice easy to use and install. Works fine and looks nice with the stainless kit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice look and very good quality for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new Whirlpool microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Whirlpool microwave was a replacement for similar Whirlpool microwave. I was extremely happy with the new one. More efficient and very easy to read and use. Very satisfied. Best Buy had the best price and delivery to my home was a plus.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd version of this microwave in 8 years. It's not great but I already have the outer mounting kit so it not worth changing.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use microwave with quality boot!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great product from Best Buy that compliments my house and would not hesitate to buy another one in the near future. See

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    perfect microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are satisfied with this microwave. Perfect for our kitchen.

    I would recommend this to a friend
  • Cons mentioned:
    Warranty

    Rated 1 out of 5 stars

    Died three days after warranty expired

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased his microwave about one year ago and it just died three days after the warranty expired. Very disappointed that it lasted only 1 year. I’m hoping that whirlpool will do the right thing and honor the warranty because their product should be built to last longer than one year especially for a microwave that was over $350.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Debbie, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Faux built in, quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this microwave installed as a faux built in look. Looks great! For my purposes of reheating , defrosting and steaming, it works wonderfully. The best part is that it is very quiet when running.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fairly good but not as powerful.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it hoping that it is will be powerful but it is not. Yet, I am fully satisfied with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one. The first one failed after 4 years. When it works it's great. Hopefully the last one was a fluke

    I would recommend this to a friend
  • Cons mentioned:
    Door, Noise level

    Rated 1 out of 5 stars

    Horrible!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave door doesn’t open. It also makes a strange noise when it’s on. Very disappointed. Do not buy!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Twinsmom, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Nice microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful and quiet microwave Looks awesome too Very happy with this microwave

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased microwave with trim kit to flush mount in my cabinet. Looks and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    The best microwave I've owned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves this microwave! It heats evenly and is so quiet! Highly recommend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this microwave to replace my 14 yr old panasonic microwave which i never have any problem. I noticed that my panasonic heats the food faster for lesser time compared to this one. Ao if i were to get another one, i’ll stick to my old panasonic.

    No, I would not recommend this to a friend