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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 472 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers regard the 2.2 Cu. Ft. Microwave with Sensor Cooking as having a perfect size for most kitchen counters and praise its heating capabilities and ease of installation. However, there are significant concerns about the microwave door's functionality and the overall durability of the appliance, with some users reporting issues with noise levels and display problems. The warranty also received negative feedback. While many appreciate its powerful heating and attractive appearance, potential buyers should carefully consider the reported issues before purchasing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 472 reviews
  • Rated 5 out of 5 stars

    Great Live Customer Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Customer Support... Had difficulty finding a replacement MW that fit our trim kit. Whirlpool, Home Depot, Lowes and others were of no help. A customer service rep from got the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great for large families

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is big and roomy just what a family needs to reheat leftovers. Holds large dishes. Cooks microwave dishes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was struggling to find a microwave with trim package the fit my opening. This fit the bill and was a great microwave at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave fit our space perfectly and matched our other appliances. Great online purchase with quick delivery!

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Looks great! No issues or complaints at this time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4th 1 in 2yrs unpacked & it comes in dented-whirlpool had NO quality control sends out junk so disappointed

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Smith76. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value for price arrived in a timely fashion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine so far. I really wanted the Frigidaire but the trim kit was back-ordered. I think the look of this one could be more stylish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Microwave Review May 2023

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works well and is exactly what I wanted. In my experience it heats items evenly. It has added features that I have to review before I use them so seldomly that I forget how to set them up, but as I said when I do the steps correctly the end result is perfect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It does its job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy Whirlpool appliances because they’re made in America. Well I was told that this one was also. Imagine my surprise when it arrived and was just another piece of imported unemployment. This is disgraceful Whirlpool and the salesman should have told me the truth. As it has always been buyer beware

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and looks nice. We are using it on a built in shelf vs on the countertop and it works well there.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matches well with other appliances. Great price and works well. Large & easy to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well, fits previous model built-in frame

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for the previous model that came built in with our house but started occasionally not counting down or starting the heating. First unit came in damaged in shipping, Best Buy was quick to replace and send another unit along with a return label along with a lower price matched price!

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Didn’t work right when I took it out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a whirlpool microwave and when I took it out of the box and installed in the cabinet it didn’t work right. If the door was closed with even a slight amount of force it wouldn’t work. I feel like a switch in the door is not working properly. I’m going to return it to get another one. I’m on the fence about this product since I bought this as a replacement for a very expensive Kitchen Aid microwave, both of which are made by Whirlpool. I bought the Whirlpool because it is $300 cheaper than Kitchen Aid, yet they are the same microwave.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi Douglasp, we apologize for the problem with the Microwave and we would be happy to look into the problem with you directly. We ask that you email us at [email protected] with the model and serial number as well as your contact information. We also ask that you provide us with a brief description of the problem. Thank you for the review! WhirlpoolBrand

  • Rated 4 out of 5 stars

    Thumbs up!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable higher end microwave, nice look, and easy install and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit to replace my existing Whirlpool Microwave. My other Whirlpool microwave lasted 8 years and I was very happy with the unit

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great looking

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and works fine all the time. Thank you Best buy to carry this item

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave,

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this microwave, use it almost everyday. Would recommend to family and friends, love Whirlpool products.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my counter. Plenty of space inside. Easy to use. Operates quietly!

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, set up was quick. No issue with heating or venting and looks good too.

    I would recommend this to a friend