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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 472 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers regard the 2.2 Cu. Ft. Microwave with Sensor Cooking as having a perfect size for most kitchen counters and praise its heating capabilities and ease of installation. However, there are significant concerns about the microwave door's functionality and the overall durability of the appliance, with some users reporting issues with noise levels and display problems. The warranty also received negative feedback. While many appreciate its powerful heating and attractive appearance, potential buyers should carefully consider the reported issues before purchasing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 472 reviews
  • Rated 5 out of 5 stars

    Good Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good. Price and service are excellent

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Not worth the investment!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Whirlpool Microwave to replace an older Whirlpool that lasted me 8 years. This one only lasted 14 months! (it comes with a 12-month warranty). Paid almost $400 for Junk.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Edward. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great quality for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Big capacity. Replaced 7 year old microwave which rusted out from use. Looking forward to multiple years with this model. Digital clock is crisp and easy to read. Easy on the eyes at night as well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Protection plan blues

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called in that my Microwave was tripping the breaker and that it had some minor dents when I received it and would like to get it fixed. They confirmed my information and told me that since the Techs are not allowed to open the countertop Microwaves that I would be receiving a phone call from the Echange/Returns dept in 3 days or less (never happened). Waited 6-9 days and called and waited on hold for over an hr and they told me that I have to schedule a tech to come diagnose the microwave. I told them what you are saying does not make sense, I was told by the last tech that they were not allowed to open countertop microwaves and he placed me on hold and finally came back and said you are right we cant open the microwaves you are going to need to call Whirlpool to get and exchange. Waist of my time, after they tell you they are going to exchange it and waste your time.

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Justin, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Tony Overstreet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price easy to operate. Very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a dream

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my microwave with a duplicate one. I love whirlpool and think it works perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave does it all. Large inside turn table.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not very good didn’t have it but about 6 months and door would not open Then after another 8 months would not work at all Joyce

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Whirlpool, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 5 out of 5 stars

    New microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales guy made it so easy! Knew exactly the model that would fit the space in my have

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Terrible Microwave. Only lasts 2 years.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible Microwave. This is our 2nd one. Wasted 700 dollars total for both. Each lasted 2.5 years. I wouldn't recommend any whirlpool products. Our cheap 100 dollar microwave lasted longer. Both of ours would not shut off with the door closed.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Andrew, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 3 out of 5 stars

    Good Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works great, but the plastic buttons are already coming loose, which we would expect over time---but within the first 4 months??

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Built awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well packaged and easy to use. Display are on it is awesome and easy for the kids to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Howy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave, Replaced a unit that was several years old, perfect fit, Was ready on time, great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic, just what we needed. Fast and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave was delivered in perfect conditions, very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    2nd one works

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one we got did not work properly. 2nd one is ok

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Need more experience with item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for a week. Have not developed a overall opinion yet other than it does operate to warm items up.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Disappointed in quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for this model based on the reviews but am having to replace using the protection plan after only 18 months. Nothing is built to last anymore! The inside top appears to be melting, yes melting!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, KJSOhio. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Works great and looks great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a previous Whirlpool microwave for 18 years! Hope this lasts as long. Unlike some other reviews, I didn’t find the push button opening to be too hard. Maybe I’m stronger than I know. Recommend this microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It was early to open and install

    I would recommend this to a friend