Customer Ratings & Reviews
- Model:
- OBX WRT311FZDT
- SKU:
- 6581500
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Cheaply built
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is poorly built very flimsy and to top it off the freezer has no lights I would not buy again
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello jks20! We manufacture several different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along.
Doesn't cool anymore
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very upset because I have always loved Whirlpool fridges but this particular model is a total let down. I just had a master home inspector tell me that this fridge/freezer wasn't cooling anymore even on the highest settings. I only bought it in March 2022. I need someone to service it ASAP.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Overhypedgadget, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wife thinks it Looks good and cools ok, but I think itis way too noisy.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Fridge, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Not recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not have separate controls in the freezer and refrigerator. It is not a self defrost freezer. Refrigerator is ok... could be colder but it’s on the highest level. Very disappointed.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Linda111, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Took Care of Business
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is plenty of space inside and the drawers slide in and out without any problems. The black finish is really nice. I really like it.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I orig bought a side by side but had issues from day 1. got this because of reviews and I love it. works great and we are all happy.
I would recommend this to a friendSo far it is functioning well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this refrigerator for a garage. It has controls both top and bottom and the trays can be moved.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drawers are cheap plastic. No light in the freezer section. Moisture collects heavy in the unit.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Okiedad, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge runs a lot anywhere from 45-15 minutes.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Pam23, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Inconsistent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know if it's a problem with our power source or if there is something wrong with the refrigerator/freezer, but we are having problems keeping our food frozen. Sometimes when I go to get something out of the freezer, everything is completely frozen, but sometimes I go in there and the food only seems half frozen.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Darlene, thank you for your review.
We’re truly sorry for the concerns you have with your Refrigerator. We’d be more than willing to discuss your review with you further. To do so, please respond back to this email address, [email protected], with your name, phone number, street address, the model & serial number of your Refrigerator, as well as the date of purchase.
We look forward to hearing from you.
Thank you,
Whirlpool® Social Care Team
Best Buy is awful!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge, hate Best Buy! Worst customer service in the world!
I would recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Great size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is just right size, spacious inside with adjustable shelves, love it !
I would recommend this to a friendFreezer failure.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this and it was delivered on 11/26/21. A year and 3 months later, the freezer went out. Of course my 1 year warranty is over. I'm not happy.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, KristinG. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://bit.ly/3xY7mKW or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Great gift for my mother, she loved !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.She was amazed at how much stuff the fridge can actually hold!!
I would recommend this to a friendDid not cool after 24 hours on 1st day.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad nev6offer me a replacement, gave me number to have it repaired from whool pool com. Return back to best buy for refund and cancel order for stove.
No, I would not recommend this to a friendGreat deal for 1st time buyer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome FRIDGE first time buyer had others already
I would recommend this to a friendDisappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never got the chance to receive the refrigerator. Two times they tried to deliver and each time it was damaged. Was very disappointed, no one called to follow up or apologize.
No, I would not recommend this to a friendfridge broke within a month of buying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it broke and we've had whirlpool come and fix it twice already within a month
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Maythe, thank you for your review. We would like to inquire about your review with you. Please email us at [email protected] at your earliest convenience with your user name (Maythe), copy of the review, your name, address, a phone number, model and serial number, and date and purchase. Also please let us know if you have any extended service plan. We look forward to your reply. Thank you, Whirlpool® Social Care
Nice storage for cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.unit doesn't go below 40 degrees! Nice room for $$
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We thank you for your review, and are sorry to hear of the concerns you're having with your appliance. We'd like to follow up with you regarding your concerns. Please email us at [email protected] with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email.
New Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new fridge from Best Buy. The price was just right for my budget. It goes perfectly with all the other appliances in my home. Most of all, temperature is perfect and lots of space for my groceries.
I would recommend this to a friend
