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Customer reviews

Rating 4.4 out of 5 stars with 3540 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 3,540 reviews
  • Rated 5 out of 5 stars

    Retired sales representative

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is a very good item for any family that is looking for a new refrigerator for their home and I believe that I make a good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great basic Whirlpool refrigerator! We didn’t need anything really fancy or with a lot of extra features, and it has worked perfectly every day! The guys that came to set it up were really friendly also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fridge....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge overall. Noise level is minimal, spacious interior, great shelving space on door and distinct in it's black tone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item was as described and works great and I recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic fridge, not as roomy as i thought it was gonna be but cant complain for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the perfect size and quality for a garage refrigerator. The extra capacity augments the limited size of the kitchen built in. The purchase and delivery experience where flawless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is fine. Nothing special, nothing fancy. Needed to fit in an existing space with no room to spare. Few choices available. Delivery personnel were rude and uncooperative.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pleased with my refrigerator wish I had space for a larger one, I like the sliding deli drawer could be larger a light in the freezer would be very much appreciated . but over all we are satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The right one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new fridge is just the one we needed and wanted. We've had the Whirlpool brand for years and wanted to stick with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious, without bells and whistles

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and modular, might be tough to get through a door, but you can temporarily remove the doors. PROS: I like that you can keep it on but with refrigeration off, it's very configurable, easy to clean CONS: I don't like the fact there's no light in the freezer section

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Whirlpool Top Freezer Refigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Whirlpool refrigerator replaced a similar Sears model that was more than 10 years old. Very Happy with it. Wish it had been available with an ice maker, so we ordered an icemaker directly from Whirlpool and it is working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just so big& spacious For the price can't go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator doing a fine job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the saleswoman who initially responded to my request for a refrigerator was not helpful, the gentleman who then appeared was. The plastic crisper bins seem rather thin and a bit cheap but otherwise I like the appliance. My main disappointment is the lack of service for repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert service?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great frig. Too bad that Best Buy isn't offering as many services as they us to like door reversals, and icemaker installs. We were always offered those in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great product. I use Whirlpool refrigerators for all of my offices across the country. Wouldn't use any other brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    especially Kyle, the manger have been always so helpful and informative. However, the delivery outside contractor are horrible, the least. They’ve been rude, uncooperative and ignorant. Last delivery, they damaged our hardwood floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good cost effective fridge and freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge came properly delivered to the edge of the door. The delivery team were unable to bring it inside due to Covid. We were able to move it and put it in place but please be careful and use multiple people. Freezer and fridge both seem to be working very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic and simple to use. Perfect fridge for my house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reasonably Priced Refer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No frills but well priced and works great thus far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ronald Mann

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    refrigerator was delivered promptly and delivery men were polite and very profession.

    I would recommend this to a friend