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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3557 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator for its overall performance, suitable size, and ample capacity. The refrigerator is also appreciated for its low noise level, adjustable temperature control, and smart design. However, some customers have expressed concerns about the absence of a freezer light and the weakness of the freezer door seal. Additionally, the lack of certain features, like a water dispenser, has been noted as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 3,557 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally satisfied with my refrigerator so much space and i love the color

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    For the price works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for a rental property. Big enough and a great price.

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 1 out of 5 stars

    Don't buy if you want to reverse the doors.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was quite awful. We requested for the doors to be reversed. After doors were reversed, there were areas where the seal of the doors didn't seal fully against the fridge/freezer and the cold air was leaking out. Thus this led to condensation and water and the potential of mold. We had the fridge replaced and the second fridge did the same thing due to us wanting the doors reversed. Unfortunately we had to come to the acceptance and conclusion that reversing the doors is not a good idea even though the manufacturer says it can be done. Due to manufacturer factory construction the seal is the way it is, and sets after it's been installed at factory. It's unfortunate that a new seal couldn't be included for fridges that need door reversing. Ultimately we returned the fridge due to it leaking cold air because the seal wasn't tight enough around the doors. The worst thing is that bestbuy couldn't find the receipt that we paid for new water lines (we paid separately when the delivery people came), and thus couldn't refund us. Luckily we paid for it with our credit card and gave bestbuy the water lines back when we returned the fridge and asked our credit card to reverse the charges on the water line.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Lowe's Customer Care at 1-800-445-6937 or Text 84109 for further assistance. WhirlpoolBrand

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great extra Refrig/Freezer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extra Freezer and Refrigerator, spouse is very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality refrigerator for the money. Quiet operation and spacious inside.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love extra space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from 18 cubic ft to 20.5 and really noticed extra space. Also like being able to rearrange shelving on door

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great small refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small refrigerator, perfect for apartments or smaller houses

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thank you for easy order and pickup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it for the price. It is a second refrigerator for our home.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good size.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased it recently. Delivery and installation was commendable. Like the spaciousness.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Overall so far a great working appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just unpacked it and it works great . We use it in the garage and these days it’s handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool-Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply whirlpool Freezer quality and service is Excellent!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good basic refrigerator with all of the necessary features, but not a lot of extras.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great new refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a reasonable price. I am amazed at how much space I have.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get fridge for the price. Love how wide it is. The delivery service through Best Buy was amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Spacious Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fridge. I didn't think that going back to the style of white 2 square door would be spacious. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has great shelf and door space in both the fridge and freezer. Very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great. Works very well and looks clean with the glass shelves inside. Perfect garage fridge

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 3 out of 5 stars

    Whirlpool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this fridge and 13 days later the freezer didn’t work.. got it replaced and so far it works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Whirlpool Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with our new refrigerator and happy with our service from Best Buy...Courtney was a great salesperson and Tyler the manager is always very helpful and professional.. Always like shopping at Best Buy!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Open box item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly fine even though an open box. Nothing wrong w/it.

    I would recommend this to a friend