Customer Ratings & Reviews
- Model:
- WRT311FZDT
- |
- SKU:
- 9536281
Customer reviews
Rating 4.4 out of 5 stars with 3524 reviews
(3,524 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Miss
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed that it doesn’t have water filter for ice maker,
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 5 out of 5 stars
Very nice!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator! Run very quietly. The interior is well lite, lots of storage. It's huge! It has not varied more than 2 degrees since I bought it over a month ago. I paid for set up, always well worth it!
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 4 out of 5 stars
Wrong ice maker recommended and delivered at first
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge. Love it now that I have the correct ice maker. Would recommend to friends and family. Thanks
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 4 out of 5 stars
Great value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is the perfect size and color that I wanted and it was a great value. The delivery men were courteous, efficient, and went the extra mile to get the appliance into my kitchen.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 4 out of 5 stars
Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a nice fridge. I wish i could have gotten it right away but...
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 5 out of 5 stars
Quality product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator. Good quality. This is our second one of this model.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 3 out of 5 stars
3 refrigerators needed delivered.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st refrigerator had damage. 2nd refrigerator -compressor problem. On 3rd refrigerator now.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendRated 5 out of 5 stars
Happy with our purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size of this refrigerator. Both the regular frig section and the freezer portion reached their temperatures quickly. We had ice cubes within 2-3 hours. Love the flex bin; makes storing items of different sizes easier.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 4 out of 5 stars
The fridge was fine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took a long time to get the ice maker. The fridge is decent. It was a little off balance but my husband fixed. The manager gave refund for the inconvenience of the ice maker. Thanks
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 3 out of 5 stars
New Regrigerator Disappointment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in the quality of this new refrigerator. The plastic crisper drawers are very light and do not slide in the cheaply made guide for them. The freezer and fridge door handles do not line up evenly, and you can't fill the shelves with food because the door won't close due to the location of the door shelves. We purchased the same basic model as our old one, which was 16 yrs. old, so figured the new one would be just as good. Not so!
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendRated 4 out of 5 stars
Quality and reliable refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Repairman recommended Whirlpool. He said they run forever and only thing that breaks is the ice machine motor. Went with this retro top freezer style after not liking the bottom freezer which was hard to access and find items that got buried.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Had to call customer service in first month
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we lost several weeks worth of groceries when this fridge quit working within one month of purchase. then when we called best buy they told us we had to contact whirlpool since it was still under man warranty. technician came out and told us we had to much food in freezer. However, this is a bigger fridge than the one we used to have, with the same amount of food in it. so we bought a bigger fridge, but it doesn't hold as much because of where the blower is placed in the top half. Our top half still got cold, but we lost everything in fridge section. So now we cant keep as much as our previous fridge and are pretty unhappy with that. otherwise it has been working, so far.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, JerichoL. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
Great Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very limited because could only purchase a refrigerator 33" wide and was unable to get a bottom freezer in that size. This refrigerator far exceeded my expectations. Just love the design both inside and out.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator - Fingerprint Resistant - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great value for make & model...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the sale price. Nice size for 1-2 people. Quiet and black to match my other appliances. Minor drawback there isn’t a light in freezer area.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 4 out of 5 stars
Smooth purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a new refrigerator and had been looking at multiple stores. We were limited on the size we could get. When we walked into best buy the sales man helped us out really fast and was not pushing the sale.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
New Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered in two days, they installed it and hauled the old one. Excellent customer service all the way
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 4 out of 5 stars
This is a good basic refrigerator.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good basic refrigerator. Installations went well. It keeps the food cold and frozen in the freezer. It would be nice to have a light in the freezer, but we knew it didn't have one when we bought it. No problems so far.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 4 out of 5 stars
Functional Basic Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a second fridge for our basement, this unit had good reviews and we haven't experienced anything to the contrary. Pricing was reasonable and all the basic functions are there. Don't expect anything fancy with this - it's just a simple fridge
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 4 out of 5 stars
Whirlpool 22 cu. in refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Motor is a little loud, but interior design is nice.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
A big heart
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the bigger inner space compared to the outer body length and width. Like a big ❤️ inside a smaller body.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friend
















