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Customer Ratings & Reviews

Your price for this item is $1,034.99

Customer reviews

Rating 4.4 out of 5 stars with 3524 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 3,524 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is great and door will automatically shut when left open and thats a huge plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! Workers are very friendly and very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge and the delivery guys were great, got it all set up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great second fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put this in our basement when our not-so-old Kenmore quit working ... again... and again... and again. So far, so good. This actually freezes food in the freezer and not in the fridge! The Kenmore would freeze things in the fridge, but not in the freezer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's just too loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine and has plenty of space and a good price, but it's just too loud and it's almost constant. We had to return it for this reason.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Fridge deliver and return

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first 2 caucasian guys were very nice, after the Fridge return. 2nd time delivered were an ashole.these 2 Mexican guys were no good..drop them they scared customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Fit for Condo!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fit for small Condo. Delivery was smooth and easy to 6th floor unit. Tenant is very pleased and is extremely happy with this Fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been whirlpool user for a long time. This fridge looks good but is very loud.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    third time is a charm

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    However, it took 3 refrigerators to get one that worked correctly and there were three different delivery people.T

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, just make too much noise, even I am 15 feet away to it,still could hear that. But the size is super fit my kitchen

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much what we were looking for. Could have bought it elsewhere, but we wanted Best Buy’s excellent service. Our salesperson Marcus was great, the delivery guys were pro.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator for the money but it is louder than my primary refrigerator. I plan to try noise deadening material to reduce the "hum" sound.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is not ideal for a senior citizen having to bend down to review the contents and you bump your head on the freezer door handle. Wished I would have gotten a bottom freezer. Wish I could trade it back in .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a white refrigerator after having stainless steel. So far I'm satisfied with my refrigerator purchase. I recommend this refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is working

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The outside is bigger and the inside smaller the the Amana we had for years... Hope it does better then the Whirlpool we bought 9/7/2020 from you that only lasted 24 hours.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color works super good stays super cold and quite

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay for....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fridge is just OK. Completely basic. I have to turn the temperature setting to the max just to maintain a barely safe fridge temperature of 38 degrees. All in all you get what you pay for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has had NO problems! I am satisfied with my purchase :)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    reginac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not receive refrig yet. looking forward to finally getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator of my dreams! spacious, clean, with lots of shelves and beautiful! It's freezing Super good! The delivery was fast and fair with all care and dedication! I'm very happy with the choice!

    I would recommend this to a friend