Customer Ratings & Reviews
- Model:
- WRT311FZDT
- |
- SKU:
- 9536281
Customer reviews
Rating 4.4 out of 5 stars with 3554 reviews
(3,554 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the 20.5 Cu. Ft. Top-Freezer Refrigerator for its overall performance, size, and capacity, noting that it works well and fits perfectly in their spaces. The refrigerator is also appreciated for its low noise level and easy-to-adjust temperature control. However, some customers have expressed concerns about the absence of a freezer light and the weakness of the freezer door seal.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and great value. Just the right size for a smaller kitchen.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Freezer light
Rated 4 out of 5 stars
Good space, quality shelves, no lgts. in freezer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great use of space.. But WHY are there no lights in the freezer section??? I had to purchase some motion-sensor lights, which are just okay..although rather quirky. Seems like a no-brainer to have freezer lights, right??? Other than that, (I had to make a quick decision, due to Covid scarcity) this fridge is pretty good.. Space in fridge section is very well thought-out, and shelves are sturdy, as opposed to the Kenmore we bought and had to reject...
This review is from Whirlpool - 33 in. Wide 20.5 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Good Choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second One is the charm. Had to exchange the first one we got as the front wheel was damaged when delivered. The second one was in perfect condition and is performing perfectly. This is extra refrigerator for us being used in garage so has plenty of space for our needs.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Refrigerates, freezes, no frills: Nice Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what i want; freezes stuff and keeps refrigerated items cold; it's practical; nothing fancy; just what one needs for fall back or priority refrigeration/freezing...the only thing is when it is running, it makes more noise than i am used to a fridge making, but for the price, i can over look it....fits perfectly into smaller areas; no frills...
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Rated 5 out of 5 stars
A great refrigerator at a great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is well designed, quiet, and meets our expectations. From the salesman, delivery, installation, and usage of this product, I have been totally satisfied.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Noise levelCons mentioned:Freezer light
Rated 5 out of 5 stars
Lights
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is wonderfully bright, but I miss the light in the freezer. Nice and quiet.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Freezer light
Rated 4 out of 5 stars
Garage fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a pretty good refrigerator. I’ve got it in my garage and it stays perfectly chilled. My two complaints are it does not have a light in the freezer and there is a plastic cover on the vents under the front door that snaps on and it has fallen off twice. It’s not a huge deal I just snap it back on but the fridge is less than a month old and It’s kind of annoying. Besides that it’s a solid fridge.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance, Temperature control
Rated 5 out of 5 stars
Refrigerator review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No problems so far. Quiet and efficient. Good cooling/freezing temp controls
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
You can go wrong with this refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My old Amana refrigerator was dying. So before it completely gave up the ghost, I did some research and found this replacement. I also found the best price at Best Buy. I love this refer. Though it has the same outside dimensions as the Amana, it has much more room inside. It is quiet and seems to be very efficient- will see how the electric bills go. The delivery guys were great and were even a little early- a plus. I don't think you can go wrong with this refrigerator if you need a basic, roomy, appliance that does the job.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance, Size
Rated 5 out of 5 stars
REFRIGERATOR
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WORKS VERY WELL, VERY QUIET. PERFECT SIZE. HOPEFULLY IT WILL LAST FOR YEARS.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Noise level, Temperature control
Rated 4 out of 5 stars
Nice Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does what a refrigerator is supposed to do, keep things cold or frozen. It is reasonably quiet and well lit inside. The laterally sliding meat drawer is handy for customizing its position. The large produce drawer is a bit annoying in that it tips when it is being closed. It has good energy efficiency and Whirlpool is a reliable brand.
This review is from Whirlpool - 33 in. Wide 20.5 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friend - Cons mentioned:Door seal
Rated 3 out of 5 stars
Great size for 2 person family
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok here's the deal.. I recently purchased a whirlpool fridge from bestbuy..I had to replace my old fridge which was 16 years old. It also was a whirlpool,it was great never any issues. The problem with the new one was on the fridge part it never went below 40 degrees and it was on the max setting and that had me really concerned, now granted I'm a 2 person family so there wasn't a lot of stuff in the unit. And of course I didn't read the reviews on the unit before the purchase and yes Best Buy was going to trade it out with brand new one! But the day before then new one was going to be delivered I canceled the order cause I read the reviews on it and there were a lot of complaints on the same issue I had which was not cold enough! So I went with a different brand! And also to add I wanted the swing of the doors to be switched and when the installers did this the fridge door would not seal correctly! What a headache it became so I had them switch it back and in that process the installer stripped some screws! So I had to ( as the customer) use my tools and got the stripped screw out my self!! Remember consumers these installers are contracted people and I'm not sure if they really know what they are doing so please beware ! Now I'm not knocking bestbuy for this but it's the product they are saling to us the consumers !!! So yes I'm not happy.. yes I will agree it was a great price but the overall quality sucks!!!!
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
No, I would not recommend this to a friend - Pros mentioned:SizeCons mentioned:Freezer light
Rated 4 out of 5 stars
Whirlpool Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to replace old refrigerator that only lasted 6 years, limited space in my tiny kitchen and this model fits a very tight space. So far at 1 month of use works fine. Con: No light in freezer. Delivery was quick and professional.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
NewtonHomowner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge was excellent. We had to buy a Best Buy Membership to get the sale price but it was worth it. We also had to finance the fridge with a best buy credit card to get the sale price. The interest on the credit card was 31.5 percent. The fridge works excellent so far sometimes the refridgerator part gets a bit too cold. The fridge only comes with 4 door shelves so buy another one online if you need it. They are very easy to buy online. Freezer pard works perfect and does not build up any ice. If you notice a hot spot sometimes inside the freezer this is normal and keeps ice from building up and the fridge does not have a light in the freezer so just get a magnetic shelf and keep a flashlight in it.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance, Size
Rated 5 out of 5 stars
New Refrig.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bigger capacity but takes up smaller space than old refrig. Cooled fast once it was set up. Like that they removed the old refrig.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Freezer light
Rated 4 out of 5 stars
Very good refrigerator - not fingerprint resistant
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this for an elderly relative. It fit nicely in their kitchen. Two surprises: finish was not fingerprint resistant, and there is no light in the freezer area. Other than that, it is a great appliance. The installers were FANTASTIC. At the time we ordered, we made sure to add a note that we'd need the handles switched - these guys came prepared to do the job.
This review is from Whirlpool - 33 in. Wide 20.5 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance, Temperature control
Rated 4 out of 5 stars
Good fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great. Lots of space and keeps things cold.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Noise level, Size
Rated 5 out of 5 stars
Great Top Freezer Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the biggest fridges that I could fit into my kitchen. I didn't want a french door or bottom freezer fridge. This fridge is huge compared to my old one! The reviewer that said that this fridge was loud clearly hasn't had a fridge before. My old Kenmore sounds like a 747 taking off compared to this one! You can hear a slight hum when it's running, but that's not irritating to me. Just tells me that it's keeping my food cold. Matches perfectly with my new range and dishwasher!
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Freezer light
Rated 4 out of 5 stars
Very nice for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced an almost 40 year old GE refrigerator for my garage. I went to get the 18.3CF model, but got this one for only $50 more. Plenty of space The shelves work well and are adjustable. The only thing I don't like is the fact that the freezer does not have a light. Not a huge deal, but it would be nice to have it.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend Rated 4 out of 5 stars
A Good Inexpensive Choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The appliance is a good value for the price. The storage drawers are a bit small, especially the middle one, but it does have plenty of shelf space. The surface aesthetics will are not great with a few scratches on the freezer door but any owner not obsessed with “house beautiful” will appreciate it. Otherwise, it is a good choice for a second refrigerator in a garage or man cave.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend

















