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Customer Ratings & Reviews

Your price for this item is $1,034.99

Customer reviews

Rating 4.4 out of 5 stars with 3530 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 3,530 reviews
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Whirlpool Top freezer, refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is spacious and works very well. I personally like that it is not a " smart refrigerator". The freezer on the top is roomy too. And the door can be hooked to open from the left or right, depending on your room space.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the refrigerator for a few month now and it’s been great. The freezer works very well, the refrigerator temperature is perfect and it is very spacious. I’m very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this fridge for about 6 weeks and we love it. Old one was bottom freezer and ice maker always leaked and not really convenient for organization of food. So we opted for an old school top freezer and it runs perfect! Freezer is big and we make our own ice. No regrets on this one yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better 2nd time

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the first one due to very loud while running & doors squeaking. Never cooled well either. Replacement much better, quieter, cool’s efficiently.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Scuffed up cracked in the inside freezer door

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was great got everything in, once doors wete attached They had scratches on them. Not from the delivery the doors were put on after the brought the refrigerator in the house . Also the freezer door on the inside is cracked exposing insulation. So i cant keep anything in my freezer for safety concerns.Now i have to wait 12 weeks for new doors. I should of sent it all back!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Door seal, Freezer light

    Rated 3 out of 5 stars

    Not great, not horrible It's a cheap fridge.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer has no light. Extremely loud. Just feels cheap overall. Doors feel like they don't seal, but I think they do. Freezer shelves "leak," i.e., they aren't flush with sides and back so things fall off. If I'd known this, I would not have ordered it. So it goes with ordering online, sight unseen. Even if I'd seen this in-store, not sure I would have recognized the flaws.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very good. Consistent temp maintenance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought after intensive review of refrigerator ratings in Consumer Reports & on internet and many visits to stores to examine & measure models. --- Have had for 4 months. Very good refrigerator. Solid construction. Glass shelves (not plastic). I did not want a unit with huge door shelves intended to hold gallon size milk jugs which take away from interior shelves depth & this model has nicely sized door shelves w/o gallon storage. Took some experimenting, but good temperature control maintaining 33-37 degrees in refrigerator and 0 to -5 deg in freezer. DEFINITELY RECOMMEND IT. -- However, did not give it 5-stars for following reasons: 1. temperature control dial is at front of of frog on a bulky housing that contains frig light & protrudes down from roof of frig compartment , partially obstructing top shelf space. The temp dial does not have click stops and brushing against it as you reach into frog can change temp setting. 2. Because of design and location of compressor & other components, the depth of bottom of frog compartment is shallower than higher up, & as result the chiller bins are severely restricted in depth to rear & don't hold a lot of meat, produce & fruit, etc. 3. Good refrig door shelves, as noted above, but only three adjustable shelves provided even though there is space for four. 4. The large freezer compartment provides lots of volume, but has only one non-adjustable shelf (wire, not glass). It ought to have two freezer shelves. I bought it w/o the optional ice maker, which I did not want, but It came without regular ice-cube trays & without special freezer rack for i.e. cube trays & no option to get them. (I had to supply these myself.) Also, no light in freezer compartment. -- Overtall, a very good model that I recommend, but has the noted (for me) deficiencies, hence the 4-star rating.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    On line shopper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most 'roomy' refrigerator we have ever bought. I really looked at a few, but liked this one the most. I purchased this refrigerator ON LINE! Bins hold a lot of 'stuff' Doors hold all liquids. Freezer is also big. The freezer has a lot of room also. The whole refrigerator stays cold--on normal. The Enterprise people who installed this, were VERY PROFESIONAL.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satified

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well but makes whiney, humming sound when running. Takes time to get use to. Also freezer shelf has a gap at the back large enough for a breakfast sandwich to fall through, about an 2 1/4", WOW! And freezer and fridge door shelf rack rails have gaps under them wide enough for all kinds of smaller items, such as a couple hotdogs in a baggy or even ice cubes in a baggy, to slide under and fall to the floor. Good price but needed more thought in design. You'd think after years and years in business these problems would have been recognized and avoided. It can be dealt with but could have and should have been made much more convenient.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great buy at Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect refrigerator for us. We love the size, clear shelves and plenty of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance, Size

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice does great.run very quiet.fits great in the space made for it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Freezer light

    Rated 5 out of 5 stars

    No Freezer Light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is fine BUT I didnt know that a freezer could Not have a light. I overlooked that fact when purchased. So keep in mind this product has no freezer light. Had i noticed, i would have made a different purchase. Otherwise, it runs fine, keeps cool fine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    New fridge/freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Whirlpool fridge/freezer as a spare for over flow items that don’t fit in the kitchen unit Good choice It’s quiet and shelving space is good and holds a lot food that just doesn’t fit for one reason or another. Happy to have this as a backup, too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WHIRLPOOL RULES !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, I'm a 72 yr old single male and I have been a very, very, satisfied, and loyal, Whirlpool customer for over fifty years. I bought a brand new Whirlpool washer and dryer in 1968. The washer worked fine until it rusted out and stared leaking, about ten years ago. I replaced the washer with another Whirlpool. As for the 1968 dryer, it still runs fine and I can dry 5 pairs of Levis in less than twenty minutes. This is my third Whirlpool refrig that I have purchased new during the last fifty years. I had no problems ever with the last refriges, The only reason I replaced them was to color coordinate my kitchen. The first one was white, never had any problem with it. The second one was almond, never had a problem with it. The third one, which I just bought is stainless steel. At my age, and the way Whirlpool appliances last, they will bury me before this refrig dies. Samsung, LG, Insignia, GE, all make both refrigs, and TV's. Read the reviews on their refrig's, YOU WON'T BUY ONE. As far as TV's go. I have had some LG, Insignia, and currently a Samsung. They have all been great, trouble free TV's. I just hope Whirlpool doesn't get into the TV business. Just keep doing what you do best. Keep making the BEST, affordable priced, appliances for the American people.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great refrigerator but there are a few things I realized later about it. First, the freezer doesn't have a light. That's probably not a big deal to anyone, but i was used to having one. Second, it's a little louder than my old one, but I've gotten used to it. That's not really a big deal. It's still pretty quiet, but I'm just comparing it to my old one. Lastly, the lighting in the refrigerator part isn't as bright as i was used to. it's LED so that's probably why. Again, not a big deal. I would recommend this refrigerator if you're looking for this type. It's got plenty of space and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator works great! It’s quiet and you can easily clean the glass shelves. The top freezer has lots of room. The bottom vegetable trays keep groceries fresh longer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dr.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this fridge but it has had so much condensation inside and a bit of ice buildup in freezer. Tried to troubleshoot but to no success. It has been very humid here so there’s part of the problem, likely. Now that it isn’t so humid, the condensation has dissipated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT BEST BUY SERVICE!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fridge suddenly died with no hope of resurrection. And looking at ads & online the prices were surreal. My salesman got me hooked up with a lease/purchase deal that got me the necessary appliance at a really good price! The whole transaction I was in & out in under an hour & it was delivered 3 days later as promised & set up perfectly. I will be back to BEST BUY in future

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    Decent fridge for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is basically what you pay for. It's doesn't have many frills but it's a solid choice. It's works great and does the job. It has more room than you would think. The shelving is a little different but after some moving around it works out nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Working like a champ

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working like a champ was happy to buy from the open box as it saved me money in refrigerator is excellent

    I would recommend this to a friend
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