Customer Ratings & Reviews
- Model:
- WRT311FZDT
- |
- SKU:
- 9536281
Customer reviews
Rating 4.4 out of 5 stars with 3524 reviews
(3,524 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Lifesaving fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge and I'm so glad I got it when I did. I purchased this to replacey.old fridge that died on me. I highly recommend it!
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Great garage fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is hot in Houston and I have had difficulty with other fridges in the garage staying the right temp in the freezer section. Keeps Bluebell Ice cream perfectly frozen!
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 4 out of 5 stars
Scratch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door was scratched and still hasn’t been replaced(2months)
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 4 out of 5 stars
Nice refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very sorry that I had to replace my 25+ year old refrigerator. I researched several brands and decided to purchase this one. I have been very pleased with it so far.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new black refrigerator. Everywhere else they wanted to charge more for the black, but we got a great deal & free delivery from Best Buy!
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 4 out of 5 stars
Good fridge a bit loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The shelves are able to be moved easily and in many different ways. It's a pacious with good lighting inside. The motor is a bit loud.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is fine but the process to get was not. servicemen here were fine but you need to work harder on customer relations
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 1 out of 5 stars
Do not buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a year later the compressor went out. My food was spoiled . Best buy had to send a third party company to fix this issue which took 3 weeks . A few months passed and the same issue again. This time it took 6 weeka to fix. They had me fill out a food spoilage form and they sent me a 300$ check to help w the inconvenience of loosing my food. Welp that check bounced! And when i call to get answers customer care ask for me to send a email to the administration team. Well i did and then I received a response saying i need to call. I call again and once again i was redirected to email . The protection plan is horrible .. this fridge is horrible. Dealing with best buy is a nightmare!
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello, We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Rated 4 out of 5 stars
Good product great people but failed install.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install was goofed up but product is great. Love Best Buy Amd my sales guy Eric Shaw is EXCEPTIONAL.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 4 out of 5 stars
Good fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good model but the downside is that the doors don't automatically close like most refrigerators. Otherwise, it's a good fridge.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 4 out of 5 stars
Fully functioning fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This appliance fit the spot in our kitchen properly. It has good useful space and keeps to the set temp. The drawers for veges could be a tad deeper in length (not depth.)
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Mr. G
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Owned same model for over 10 years so life of previous one was OK.
I would recommend this to a friendRated 3 out of 5 stars
Noisy door
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a scratchy sound when closing the refrigerator door.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendRated 4 out of 5 stars
Fits perfectly in the space I have available
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator arrived as promised. Cooled down quickly. See-through bottom drawers to easily view contents. Interior light helps in finding everything. No complaints so far.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 5 out of 5 stars
Great for the price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great refrigerator! It gets cold fast and is large enough for a family of 5 to 6 people. The refrigerator is very roomy!
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Medium size fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right fit for the right apartment. Needed a fridge to occupy a small space and it works great
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Great fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this fridge as a spare for the garage. So far we are very happy with it. It has a lot of nice features like separate thermostats for the fridge and freezer and an LED light.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 4 out of 5 stars
Great fridge but not perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice layout, but the plastic shelves in the door stick out so you have to push the food back on the shelves inside the fridge. Not a great design but overall a nice layout.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 5 out of 5 stars
Perfect for the garage.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator fits our need. Just wanted something to keep extra stuff fresh and this was just right; size, price and features.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Very spacious! Worth the extra expense!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went from a double door in the garage to this top freezer bottom fridge. I love it and am so happy with it. Went with the black for the garage. Stores quite a bit and excellent adjustable shelving. I totally recommend it!
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friend
















