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Customer Ratings & Reviews

Your price for this item is $1,034.99

Customer reviews

Rating 4.4 out of 5 stars with 3524 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 3,524 reviews
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this about a month ago and after having a drawer freezer style I am happy to have this one..it has lots of room in the freezer and fridge for all of our food. Only drawback is no light in the freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though initial delivery arrived scratched on the front was able to have a replacement sent quickly. Looks good, works well so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible fridge/freezer and horrible experience with Best Buy and whirlpool. We bought 3 of these fridge/freezers, one for our main house, one for the garage and one for the finished rental basement. None work! 15 days after buying one of the freezers didn’t feel that cold, everything slowly started thawing. We called Best Buy they said too bad call whirlpool you didn’t buy a warranty with us and only 10 days to return. Called whirlpool and they came out and said it’s because it’s in the garage and left. That I could understand. Went inside and both other freezers were starting to dethaw. In fully lived in indoor settings. That’s ridiculous! What’s the point of having a fridge and freezer if you need to run your indoor heat super high to work it! We don’t drop our heat lower than 68. Now we are stuck with 3 fridge/freezers that won’t stay cold enough to freeze food. We loved Best Buy and we loved whirlpool but now second guessing both companies that won’t stand behind 15 day owned fridge/freezers that don’t stay cold.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Squeegee18, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    WHIRLPOLL FEEDBACK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product. delivered great. no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool 20.5 cubic ft refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this refrigerator. Freezer seems very cold and keeps my ice cream firm. Makes me very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not happy at first. Once I gave myself time to adjust to the new layout and the fact that it is slightly small than the old one I find myself quite pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scratched unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine so far, but some cosmetic damage to outside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool fridgarater review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product..very spacious freezer and plenty of adjustable shelving in fridge compartment ..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic fridge that does everything you need it to do. IF looking for all the bells and whistles of the newer models, this one isn't for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it has all glass shelves. One of the drawers slides to whatever side of the refrigerator you want it on. I think this is a nice feature to have when you may want to store a large item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator and it actually has a larger space inside than I anticipated! I would recommend this refrigerator!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed a bigger fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge although I find things freeze in the back of the refrigerator on the bottom shelf.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT FOR PRICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FULLY FUNCTIONAL, ONLY ISSUE THE DAIRY DRAWER VERY SMALL AND COMPACT. RECOMMEND SPENDING MORE TO GET MORE IF MORE SPACE IS SOMETHING YOU DESIRE. WORKS FINE FOR MY FAMILY NEEDS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool 20.5 Cu. Ft.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for the money, good delivery time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, the last refrigerator only lasted 7 months. Hopefully this one will last many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, keeps food cold and lasts longer. I highly recommend this appliance. I wish it had an ice maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good size, basic fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was delivered a couple weeks ago to my home. Thus far, I have been very pleased with it. It is just a basic model, but still offers good space in the fridge and freezer, as well as many compartments in the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow that’s good news but I’m sure you will have your own business

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Noisy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noisy. It takes a long time to cool back down when you open the door. It's hard to regulate the temperature. It's either 30 degrees and freezes things or 40 degrees and things are too warm.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice refrigerator for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were in need of a kitchen appliance suite. We decided on stainless steel. The cost of this item was very reasonable and love the sliding drawer feature

    I would recommend this to a friend