Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 3543 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 3,543 reviews
  • Rated 5 out of 5 stars

    Simple

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice and simple. Keeps items cold and fresh. Would recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted 2 years, stay away from this product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried fixing the fridge 3 times with 2 different companies but they ended up telling me that they tried everything and nothing seems to fix the fridge. I've read others complaining about the same issues. Fridge would have condensation then suddenly starts freezing like crazy. spent over $400 on repairs for nothing. Very disapointing

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further to see how we can help. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Spacious refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator. Delivered as scheduled and the installers were very professional, courteous and careful which exceeded my expectation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2nd Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale. It is our second fridge. We love it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even a year later the compressor went out. My food was spoiled . Best buy had to send a third party company to fix this issue which took 3 weeks . A few months passed and the same issue again. This time it took 6 weeka to fix. They had me fill out a food spoilage form and they sent me a 300$ check to help w the inconvenience of loosing my food. Welp that check bounced! And when i call to get answers customer care ask for me to send a email to the administration team. Well i did and then I received a response saying i need to call. I call again and once again i was redirected to email . The protection plan is horrible .. this fridge is horrible. Dealing with best buy is a nightmare!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello, We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the refrigerator. I like the options on the drawers for veggies and other things. I also like the option to have a ice maker or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased from store and I am satisfied with it. Refrigerator was on sale and delivery was free with item. Would recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new fridge, it's way bigger than our last one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% excellent

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to Thank Penny your Staff for being so patient and kind Also so helpful For getting me the right refrigerator . Thank You Penny,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around fridge and freezer combo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to refrigerators, I want reliability, sturdiness and durability. This Whirlpool has these and all the basic necessities in a combo fridge/freezer. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy!would recommend it! To family and friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Size of this fridge is exactly what we needed.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room in the fridge with adjustable shelves. Good size freezer, just disappointed there is no light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit right in to our RV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a broken RV refrigerator with this residential one. Fit right into the same space with a little cabinet work. Love the increased space especially in the freezer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good basic no frills refrigerator. Good storage compartments. A bit noisy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new refrigerator

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator quiet and plenty of room for all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has so much more space than our old one! The only thing that would make it better would be a light in the freezer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great basic refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic refrigerator. I wish it had more internal shelving options in freezer. I would recommend this to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT BRAND

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY CUSOMER WAS LOOKING FOR THIS UNIT. EASY FIND ON BEST BUY, IT'S JUST WHAT THEY WERE WANTING

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Unit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid fridge. Not a flashy unit, but perfect for an office setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    White Whirlpool Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Love it! The quality is amazing. The Geek Squad from Findlay, OH are professional!

    I would recommend this to a friend