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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3557 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator for its overall performance, suitable size, and ample capacity. The refrigerator is also appreciated for its low noise level, adjustable temperature control, and smart design. However, some customers have expressed concerns about the absence of a freezer light and the weakness of the freezer door seal. Additionally, the lack of certain features, like a water dispenser, has been noted as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 3,557 reviews
  • Rated 2 out of 5 stars

    Sorry we Bought

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridg is not square. Doors are not level pre installed at factory. Interior plastic very cheap. Crisper drawers do not seal as they should. Lunch meat drawer is to flimsy. Kick plate on front is very thin. One end falls off when removed to level. Lacks quality you should expect from Whirlpool.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further to see how we can help. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Spacious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This just what I was looking for. Chilled down quickly

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 2 out of 5 stars

    Barely reaches optimal refrigerator temperature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator and freezer barely reach the optimum temperature at maximum temperature controller setting. At delivery the door seals didn't close properly as the door wasn't straight. After requesting a repair or exchange I was told that someone would come to fix or replace the refrigerator. After 2 months waiting I decided to fix the problem myself. I wouldn't recommend this refrigerator to my friends. I also wouldn't buy anything from Best Buy again that I can't return myself to the store.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Benny, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I thought it would be. Very spacious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price!! Love Best Buy, great customer service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great basic refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Whirlpool. I expected it to be great, an expection backed up by Consumer Reports. You got my business because of your history with me and my family for quality service on delivery and installation. And once again we had a great experience from the in-store sale to the handshake at the conclusion of the installation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic fridge, not as roomy as i thought it was gonna be but cant complain for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps my food in the best condition The shelves are done with good design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    spacious, door shelves can be placed at any height

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great for 2nd fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it... great size.... we use it for storage!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Good basic refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a refrigerator for extra storage and we wanted just a larger basic one. Works very well. Only disappointment was Best Buy chose to deliver white instead of the black that we ordered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far So Good...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as described and expected. Still new, so cannot testify to reliability. Impressed by the overall quality for an inexpensive fridge/freezer. At this point would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and good price a lot of space The only thing when they drop off they forgot to remove the wood under the fridge kind a hard to remove

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am the only person in my house and had to buy a much bigger refrigerator than I needed. Other people have told me they live alone also and have the same problem. Smaller refrigerators did NOT have ice makers in them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and fits everything we need for an apartment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very satisfying purchase. We got the fridge we wanted. The sales person was very friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Icemaker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator a few months ago with no ice maker and would like to know if a ge model #lM4D wis compalibe to a whirlpool refrigerator model # WRT3llFZDW Refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    large enough freezer to accommodate food if a deep freezer isnt present sliding deli tray and adjustable door shelves delivered with doors installation included attaching handles and the removal of all packaging price match guaranteed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I googled it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the service. I like how it's easy to order it. And they have a hard time it was great, thank you.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I won’t buy any Whirlpool products in future.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to think Whirlpool was a great brand but my last purchase, s top freezer refrigerator, changed my mind. In total, the quality isn’t satisfactory. The compressor makes weird sounds once starting to work. The door opens and closes with annoying sound. The storages don’t move smoothly. After couple days I noticed some small scratches on its body. And all these have happened in just less than 3 weeks. Even there wasn’t a good and helpful catalog in the package. Sorry it’s not ok at all.

    No, I would not recommend this to a friend