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Customer reviews

Rating 4.4 out of 5 stars with 3543 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 3,543 reviews
  • Rated 4 out of 5 stars

    Nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage capacity . Motor seems a little loud, but it's tolerable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a while ago for a new construction home and didn’t take out of the packaging for several months. Unfortunately it was all scuffed and scratched up after opening. The freezer keeps creating a solid sheet of ice that all of our food sticks to. We’ve made sure the temp isn’t too low, no vents are blocked and that the door is staying kept shut but it keeps happening.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 5 out of 5 stars

    Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this refrigerator. It was ordered on December 18th and delivered on December 23rd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge. Ice maker works excellently. What else can I say. My wife loves it and is very pleased. Good job Whirlpool/BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Brand fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and awesome fridge to have. It really beautiful in stainless steel and great size as well recommend to anyone to buy one... At only at Best Buy.!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young lady that helped us was great. Would love to work with her every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Refridgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with our purchase, sales associate, time in store, and purchase time and delivery of item . Hauled ofvour old one. Great Service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with final repaired product. Service and delivery excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    God buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size. Has Turbo cool, needed more shelves in the freezer, but overall good buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge once I got it delivered took forever great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for the family. has enough storage for everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one similar to this one it was 18 years old. It was going out so, saw this one was similar and I do recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious and cold

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and fits perfectly. Keeps food at the right temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator is good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery person was terrible. Took more time trying g to get out of work than just getting the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge! Only negative is shelves are placed a bit awkwardly. Looks better in person than online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great find at Best Buy! They are keeping up with stock and price competitive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator works very nice big a spacious for my kitchen area

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Noisy compressor!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The compressor is noisy. My home is open concept and you hear the compressor running when you open the front door, when your are in the bedroom, and everywhere. Geek Squad came out and said all of them are like that now. I love the frig, but not the noise. I am now checking into acoustic soundproofing on the wall behind it. I do plan to contact Whirlpool next.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, MargaretW. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Great fridge for a rental property!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fridge for a rental property, not too big and not too small. So far been working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the garage!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time quick delivery, works great, no problems so far!

    I would recommend this to a friend