Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Whirlpool - Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator - Biscuit - Biscuit.
  • Angle. Whirlpool - Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator - Biscuit - Biscuit.
  • - Height: 66-1/4" - Depth: 32-7/8" - Width: 32-3/4" - Depth including handles: 32-7/8"
  • 20 CU. FT. Frameless Glass Shelves Flexi-Slide™ Bin Humidity-Controlled Crispers
  • Frameless Glass Shelves Store more items on each shelf with Frameless Glass Shelves.
  • Flexi-Slide™ Bin Make space for tall items with the Flexi-Slide™ Bin.
  • Humidity-Controlled Crispers Stores fruits and vegetables in the Humidity-Controlled Crispers.
  • EZ Connect Icemaker Compatible Easily add ice with the EZ Connect Icemaker Kit (sold separately).
  • LED Interior Lighting Keep food looking like it should with LED Interior Lighting.
  • Electronic Temperature Controls Choose the ideal temperature with Electronic Temperature Controls.
  • - NERENEE F75M S01 Texas PU U - Recommended NO PRESERVATIVES Max Min - READY IN 5 MINUTES - Cheeseburger - Fresh
  • 1 NOV F - GELIREUES bem 300m 8 30 A CINV 12912 107 80 F PETLTE : SWEET 1
  • Sure, here is the corrected and grouped text: **Top Shelf:** - TUBDIAH Penchas Mlay WP F FREEEEE sas **Middle Shelf:** - preat wingue! **Bottom Shelf:** - AUOSAS SAMO AS NU 8 " ST0CE RATEC : AEOS **Door:** - E SAP SKSVERS VN us Tuee Cheder aUa udis Pepperoni **Freezer:** - 8 WHOLE GRAINS - TURKEY BACON - TURKEY BREAST - TURKEY TENDERLOIN - TURKEY GROUND - TURKEY SAUSAGE - TURKEY BURGERS - TURKEY STEAKS - TURKEY TURDLES - TURKEY TURDLES - TURKEY TURDLES - TURKEY TURDLES - TURKEY TURDLES - TURKEY TURDLES - TURKEY TURDLES - TURKEY TURDLES - TURKEY TURDLES - TURKEY TURDLES - TURKEY TUR
  • Available in 5 finishes This Item Biscuit Fingerprint-Resistant Stainless Finish Black White Monochromatic Stainless Steel
  • A refrigerator for every home Whirlpool
  • Refrigerator Flexi-Slide Bins video 0 minutes 23 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator - Biscuit

Model:
WRT311FZDT
SKU:
9536281
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.4 out of 5 stars with 3557 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator for its overall performance, suitable size, and ample capacity. The refrigerator is also appreciated for its low noise level, adjustable temperature control, and smart design. However, some customers have expressed concerns about the absence of a freezer light and the weakness of the freezer door seal. Additionally, the lack of certain features, like a water dispenser, has been noted as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 3,557 reviews

  • Great choice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the size I needed I had 3 choices. I chose this one as whirlpool is a quality product.

    This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White

    I would recommend this to a friend

  • Nothing fancy but it works

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator but don’t understand how it’s new out there box and has burnt marks on it!

    This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White

    I would recommend this to a friend

  • Great garage fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is hot in Houston and I have had difficulty with other fridges in the garage staying the right temp in the freezer section. Keeps Bluebell Ice cream perfectly frozen!

    This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White

    I would recommend this to a friend

  • Good product for the money

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the money. Setting the temperature takes a little getting used to as it’s not the traditional dial. Other than that it seems to be a good product so far!

    This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black

    I would recommend this to a friend

  • Spending time in the kitchen

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for the price, lots of room and shelves. The butter drawer was not as deep as the last one i had, but it still allows plenty of items. I do like how the drawer can move from side to side. Funny how an egg holder does not come with refrigerators nowadays. The freezer is quite big with lots of room.

    This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White

    I would recommend this to a friend

  • Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new black refrigerator. Everywhere else they wanted to charge more for the black, but we got a great deal & free delivery from Best Buy!

    This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black

    I would recommend this to a friend

  • Great Whirlpool Refrigerator

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Whirlpool refrigerator. Has different compartments and everything is easy to see

    This review is from Whirlpool - 33 in. Wide 20.5 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel

    I would recommend this to a friend

  • Clayton lee

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge ever. Keeps my food cold and the freezer freezes

    This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black

    I would recommend this to a friend

  • Garage Fridge.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new garage fridge after college hunks dropped ours during the move. This fridge was not too expensive, and does exactly what we need it to do. Happy with the product.

    This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black

    I would recommend this to a friend

  • Quick delivery

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the refrigerator online about 5 pm & it was delivered the next day about 1:00 pm. This was an emergency replacement

    This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White

    I would recommend this to a friend

  • Great fridge!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this fridge as a spare for the garage. So far we are very happy with it. It has a lot of nice features like separate thermostats for the fridge and freezer and an LED light.

    This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black

    I would recommend this to a friend

  • New Whirlpool fridge in days not weeks

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Whirlpool fan and the fact that I could get a replacement fridge so quickly was much appreciated. The delivery guys were GREAT!

    This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White

    I would recommend this to a friend

  • Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were on time very professional had the old refrigerator outside faster than it took to install it 20 yrs ago they wore masks as standand procedure

    This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White

    I would recommend this to a friend

  • Great price.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is good compared to the price. I recommend storing it in the garage for extra refrigerator.

    This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black

    I would recommend this to a friend

  • Fits perfectly in the space I have available

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator arrived as promised. Cooled down quickly. See-through bottom drawers to easily view contents. Interior light helps in finding everything. No complaints so far.

    This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White

    I would recommend this to a friend

  • Great fridge but not perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice layout, but the plastic shelves in the door stick out so you have to push the food back on the shelves inside the fridge. Not a great design but overall a nice layout.

    This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White

    I would recommend this to a friend

  • Overall experience is good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall experience is good, delivery staff is nice and they did install the way I expected

    This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black

    I would recommend this to a friend

  • Very spacious! Worth the extra expense!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a double door in the garage to this top freezer bottom fridge. I love it and am so happy with it. Went with the black for the garage. Stores quite a bit and excellent adjustable shelving. I totally recommend it!

    This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black

    I would recommend this to a friend
  • Cons mentioned:
    Features

    N/A

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an OK refrigerator. No bells or whistles just an average item.

    This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White

    I would recommend this to a friend

  • Whirlpool

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I like the layout. Things are easier to see when full than previous refrigerator. No issues.

    This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White

    I would recommend this to a friend
Page 137, Showing 2,721-2,740 of 3,557 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.