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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3557 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator for its overall performance, suitable size, and ample capacity. The refrigerator is also appreciated for its low noise level, adjustable temperature control, and smart design. However, some customers have expressed concerns about the absence of a freezer light and the weakness of the freezer door seal. Additionally, the lack of certain features, like a water dispenser, has been noted as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 3,557 reviews
  • Rated 4 out of 5 stars

    Refrigerater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good buy but misses the ice maker which should haveeb part of the refrigerater.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good model but the downside is that the doors don't automatically close like most refrigerators. Otherwise, it's a good fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service and amazing refrigerator organized, extra space & clean color

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT FOR PRICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FULLY FUNCTIONAL, ONLY ISSUE THE DAIRY DRAWER VERY SMALL AND COMPACT. RECOMMEND SPENDING MORE TO GET MORE IF MORE SPACE IS SOMETHING YOU DESIRE. WORKS FINE FOR MY FAMILY NEEDS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Delivery went smooth! Will buy another appliance in the near future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just what it said it was and efficient and affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good size, basic fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was delivered a couple weeks ago to my home. Thus far, I have been very pleased with it. It is just a basic model, but still offers good space in the fridge and freezer, as well as many compartments in the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it has all glass shelves. One of the drawers slides to whatever side of the refrigerator you want it on. I think this is a nice feature to have when you may want to store a large item.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible fridge/freezer and horrible experience with Best Buy and whirlpool. We bought 3 of these fridge/freezers, one for our main house, one for the garage and one for the finished rental basement. None work! 15 days after buying one of the freezers didn’t feel that cold, everything slowly started thawing. We called Best Buy they said too bad call whirlpool you didn’t buy a warranty with us and only 10 days to return. Called whirlpool and they came out and said it’s because it’s in the garage and left. That I could understand. Went inside and both other freezers were starting to dethaw. In fully lived in indoor settings. That’s ridiculous! What’s the point of having a fridge and freezer if you need to run your indoor heat super high to work it! We don’t drop our heat lower than 68. Now we are stuck with 3 fridge/freezers that won’t stay cold enough to freeze food. We loved Best Buy and we loved whirlpool but now second guessing both companies that won’t stand behind 15 day owned fridge/freezers that don’t stay cold.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Squeegee18, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Nice refrigerator for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were in need of a kitchen appliance suite. We decided on stainless steel. The cost of this item was very reasonable and love the sliding drawer feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Executive Assistant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was completed with easy hookup and my coworkers are satisfied.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Product hasn't arrived. Cannot leave a review!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd like to leave a review, but I have not received my purchase yet. I purchased it on Thanksgiving weekend. Was told I'd receive it on January 13. Some time after that, I received message stating the date has been changed to January 30th. So I am unable to leave a review other that I'm not happy about how long this is taking.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi there! We're genuinely sorry to hear about the experience you had with Best Buy. While our reviews focus on the product and your individual experience using it, we absolutely want to make sure you get the help you need.

      Please feel free to reach out to Best Buy Customer Care directly for further assistance at 1-888-237-8289.

      We hope this helps you get things sorted out quickly! WhirlpoolBrand

  • Rated 5 out of 5 stars

    Garage fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a garage . Easy to change over the doors to open to the left

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    What a Lemon

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy this refrigerator again and now I will stay away from this brand too. This refrigerator was delivered last week it was so loud that it sounded like a spaceship was landing in my house. I called to have it returned and purchase something else the next morning. Had to go down to the store pick out something better but twice as expensive that will not be delivered until today which is too late to save the food in my refrigerator and freezer because it is all spoiled now because not only is the refrigerator extremely loud and runs 24 hours a day and it is not cooling so that all of my food in the freezer is defrosted and ruined. The food in my refrigerator is not cold either and also bad. I now have to fill out a form for the spoiled food and see how much they will give me for it. I have a different brand refrigerator coming today and it is pouring rain outside. Very Very inconvenient!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good refrigerator as extra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good fridge as an extra space for drinks or anything else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not happy at first. Once I gave myself time to adjust to the new layout and the fact that it is slightly small than the old one I find myself quite pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool is Top Notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent features; LED lighting, movable glass shelves, sliding bins! Craftsmanship is excellent, seals are tight, doors are square. Looked at other brands and the quality wasn't there at this price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Medium size fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right fit for the right apartment. Needed a fridge to occupy a small space and it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool 20.5 cubic ft refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this refrigerator. Freezer seems very cold and keeps my ice cream firm. Makes me very happy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Noisy door

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a scratchy sound when closing the refrigerator door.

    No, I would not recommend this to a friend