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Customer Ratings & Reviews

Your price for this item is $1,034.99

Customer reviews

Rating 4.4 out of 5 stars with 3525 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 3,525 reviews
  • Rated 4 out of 5 stars

    On schedule deliver with good service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopping was very convenient, refrigerator as described, and delivery prompt and well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good size.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased it recently. Delivery and installation was commendable. Like the spaciousness.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great frig-keeps food cool/cold well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only negative is it's a little loud when running

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away from Whirlpool.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator will NOT work in a garage and doesn't state that anywhere in the description/specs. The operating range is 55 degrees to 110 degrees and the only thermostat is in the refrigerator. I keep my garage 40 degrees in the winter and this is cold enough that the refrigerator never runs so freezer items aren't kept to freezing temperatures. This is a design flaw that could be alleviated by adding a thermostat to the freezer. You'd think a company making refrigerators for this long would have figured that out. This is the only refrigerator I've seen that doesn't work in the garage including one I've had in my own for 8 years prior before it went out and many family members who keep them in their garage. This is an unreasonable spec IMO and it's unreasonable to expect homeowners to read all the fine print in the manual before buying any appliance, IMO. Whirlpool support will offer no help because it's functioning as designed.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey shnd, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Great extra fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as an additional fridge. Great storage space for items and impressive lighting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has great depth ,love the sliding deli drawer and spacious interior

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is working as expected. Price is good and Best Buy service was excellent

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too noisy!_---------------------------------------

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it came with a dent but customer service took care of the problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tenant loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fridge for a rental and the tenant loves it. Can't have an unhappy tenant!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get fridge for the price. Love how wide it is. The delivery service through Best Buy was amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleasantly surprised with this refrigerator. Just don't like the fact I had a purchase an ice maker separately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good basic refrigerator that looks nice, easy to move

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean it’s better than expected, the shelfs are easy to clean and it’s deep

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge overall, it would be better if it was a little cheaper but still a good buy!

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 2 out of 5 stars

    Freezer area not cold enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New refrigerator delivered 3/3/21. Refrigerator area works great, but the freezer is not cold enough. Service appointment has been scheduled. Hopefully, the problem can be corrected.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic refrigerator. No frills, does the job its asked to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally found one in stock for a decent price! Love the storage capacity.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sorry I didn't research this refrigerator more. The shelves are not split which makes for ungainly use of space. Also, the unit is to small to accommodate food storage for party planning. Just a poor purchase on my part.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Delivery and Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was very professional and did a great job.

    I would recommend this to a friend