Customer Ratings & Reviews
- Model:
- WRT311FZDT
- |
- SKU:
- 9536281
Customer reviews
Rating 4.4 out of 5 stars with 3557 reviews
(3,557 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers value the 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator for its overall performance, suitable size, and ample capacity. The refrigerator is also appreciated for its low noise level, adjustable temperature control, and smart design. However, some customers have expressed concerns about the absence of a freezer light and the weakness of the freezer door seal. Additionally, the lack of certain features, like a water dispenser, has been noted as a drawback.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
ok so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its not a bad refrigerator but it loud Not all the time, but over all its still pretty good for the price.
This review is from Whirlpool - 33 in. Wide 20.5 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Whirlpool refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, the last refrigerator only lasted 7 months. Hopefully this one will last many years.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 4 out of 5 stars
Ample freezer space.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator has more freezer space than what I need but plenty if no additional freezer is used. A little to loud and noisy.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this unit to replace our worn out side by side. Much prefer the old school style of this fridge over the side by side, so much more room and much easier to find things.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
AWesome fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a hassle free sale . Staff was great and helpful . They offered me discount and deals and even delivery options
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 4 out of 5 stars
Works Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit works great for our needs. No frills refrigerator but does the job. A little noisy but nothing annoying.
I would recommend this to a friendRated 4 out of 5 stars
Best buy St. Matthews is the best.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the plastic shelves inside was Chip just a little bit of course Best Buy as always came through and replaced it at no cost
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Very Satisfied With Purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend this model. From the sale, delivery, and enjoying the fridge for our game time beverages in the mancave.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Versatile refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This frig has deep, adjustable door shelves that provide great accessibility to my most-used items. The glass shelves in the main compartment make it much easier to find everything else. Love it!
I would recommend this to a friendRated 5 out of 5 stars
Rental Property Cheap but Sleek replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our 2nd purchase of the same product in 2 years. We have a multi-family rental that we updated recently and this is what we went for both units. It’s not that expensive but we still loved the stainless design. It has the traditional 2-doors and offers a lot of space.
This review is from Whirlpool - 33 in. Wide 20.5 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Spacious freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would have been better if not damaged on arrival and it didn’t take three tries to get a refrigerator in my house
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friend- Pros mentioned:Capacity, Noise level, Overall performance
Rated 5 out of 5 stars
Excellent Fridge! Best Buy Delivery STINKS!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Five stars for this fridge. I LOVE it! It's spacious and the sliding deli drawer is genius. Both upper shelves can accommodate gallon-sized jugs, and the top shelf fits liter bottles with ease. The veggie and fruit drawers are adequately spacious, and the door shelves are, too. The freezer is quite large, even with the optional icemaker installed. The fridge and freezer are quiet and both cool excellently; we have appliance thermometers in both sections to be sure of this. Only hiccup with this fridge was that we had to have it replaced because the first one that was delivered would not produce ice. New fridge/freezer produces a hefty volume of ice in quick speed...super pleased. Okay, so the comment about Best Buy. We purchased a Samsung fridge at the onset. Delivery men were outstanding. They exercised considerable care installing the fridge, and in hauling off our old one. They removed all plastic wrap, all internal padding, and tape to ensure an efficient and professional delivery that left zero work for me other than loading my groceries. Super pleased. The problem was, Samsung would not adequately cool, so we opted for the Whirlpool as a replacement, which was delivered a week later. The second delivery team was horrible. It was a nail-biter watching them bring the fridge into the house...seriously expected some damage, and am surprised none occurred. Once inside, one of the men asked if he could use our restroom, which I didn't have a problem with, but he peed with the door OPEN while I was right there! Unbelievable. I had also ordered the icemaker to be installed, for which a man handed me the component box. I said, "I purchased an installation package." He said, "Oh, I've never installed one before." Ugh. They remove ZERO plastic wrap from the fridge, and left all of the internal tape and padding for me to remove adding that it would be like, "unwrapping a Christmas present." Lord. Dude also installed the handles OVER the plastic wrap so that I had to uninstall and reinstall them, enabling me to adequately remove all of the film. Incredible, and not in a good way. Okay, we end up having a problem with this fridge too, because it would not produce ice. In calling Best Buy's Geek Squad, I SPECIFICALLY asked for them to bring an ohmmeter to test if the problem was on the fridge's side or within the icemaker....remembering the delivery guy had never installed one before. Dispatch said they would. We wait a week for them to arrive. Instead of sending a repair team, as requested Best Buy sent another installation team with NO ohmmeter. They did, however, replace the icemaker, which still did not work. Ugh. We called Best Buy again, and this time they try to send the repairman we initially asked for. I said, "I want a new fridge." He says, "You're already outside of your window to receive a replacement fridge." Furious now, I replied that we're outside of our window because of their two-week delay, and demanded a new refrigerator and ice maker. Dispatch slowly relented and scheduled another delivery for two weeks later. We finally received the fridge we have now, which thankfully does work perfectly. However, the second delivery team was also terrible. No plastic wrap or interior packaging was removed, handles were installed over wrap again, so that I had to go through the same fiasco of uninstalling them again to properly remove the film. Side note, I was out-of-town helping family, when this final fridge was installed. Had I been there, I would have asked my husband to ensure they properly unwrapped and installed everything. Needless to say, it was a hastle to get to this point. I didn't want to knock the fridge in this review, but Best Buy has to up their delivery game. I would NEVER recommend an appliance purchase from them, ever!
This review is from Whirlpool - 33 in. Wide 20.5 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friend Rated 3 out of 5 stars
Nice product, but when running, it's not that quie
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At times it runs a little louder than we would like
This review is from Whirlpool - 33 in. Wide 20.5 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Nice refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, great refrigerator for the prices, works very well, highly recommend.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 3 out of 5 stars
Noisy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisy. It takes a long time to cool back down when you open the door. It's hard to regulate the temperature. It's either 30 degrees and freezes things or 40 degrees and things are too warm.
This review is from Whirlpool - 33 in. Wide 20.5 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Nice refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the perfect replacement for the refrigerator that died on us. It was also a Whirlpool that lasted 21 years so I would expect the same from this one.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 5 out of 5 stars
Works like a charm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly as described and therefore works like a charm and refrigerates with the best of 'em.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 4 out of 5 stars
Happy mother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this refrigerator is great my mother loves it. It has plenty of space
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 3 out of 5 stars
Got the space we were looking for.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Original delivery was delayed because refrig was shipped without any shelves. Ice from icemaker has chemical taste even after running through dozens of batches. Bottom of regrigerator much colder than top shelf of refrigerator. Only five fixed settings to choose from to regulate refrigerator temp. Looked at same model last year and was quoted $650. This year had to pay $850.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend- Pros mentioned:Noise level, Overall performance
Rated 5 out of 5 stars
Great Fridg
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Fridg is a great compliment to our daycare center. Works as expected and is very quiet.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend

















