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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3557 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator for its overall performance, suitable size, and ample capacity. The refrigerator is also appreciated for its low noise level, adjustable temperature control, and smart design. However, some customers have expressed concerns about the absence of a freezer light and the weakness of the freezer door seal. Additionally, the lack of certain features, like a water dispenser, has been noted as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 3,557 reviews
  • Rated 5 out of 5 stars

    Couldn't be more pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In was very familiar with is product and after researching it we were lucky enough to find it in the store out of box! Love the room and it's shelving as well as freezer size!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for patio

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my patio. Nice outdoor fridge but the white paint is showing some rust. But the appliance is top notch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality for a basic refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little louder than expected but very serviceable and a good basic refrigerator for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge so far, no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've just owned this fridge for about a month and from the delivery/install, things are good. The most impressive was that Best Buy was able to deliver on the 4th of July.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    whirlpool fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hard to review when we don't even get to receive product until mid September!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ok but loud

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My biggest issue was the delivery process. I was not home during it. They definitely didnt wait or told my wife to wait a couple hours at least to plug it in. Worried thats why its so loud now. 2nd they had dirty hands and left black marks all over the white fridge.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Rich. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Keeps food cold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge makes noise and I wasn’t told about the Guarantee on the fridge or the icemaker very disappointed and won’t be back I’ve only had it a couple of weeks

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Dana50, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    makes noise ???

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my last review this refrigartor might be fine but i am not sure

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great ice maker and easy access bins.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kitchen remodel needed a new refrigerator. This whirlpool unit is exactly what we needed. Great ice maker and easy access bins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The team was so nice to my mother!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was so fast and very helpful. My mother was so amazed on the good they were. Thanks again for the outstanding service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is excellent, it works perfectly. The black finish is nice, and it cools perfect. The delivery men were very helpful!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Great fridge. Lots of space.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how much space it has but wished it had the water despenser on the outside.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even a year later the compressor went out. My food was spoiled . Best buy had to send a third party company to fix this issue which took 3 weeks . A few months passed and the same issue again. This time it took 6 weeka to fix. They had me fill out a food spoilage form and they sent me a 300$ check to help w the inconvenience of loosing my food. Welp that check bounced! And when i call to get answers customer care ask for me to send a email to the administration team. Well i did and then I received a response saying i need to call. I call again and once again i was redirected to email . The protection plan is horrible .. this fridge is horrible. Dealing with best buy is a nightmare!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello, We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. I use this in the break room and it has plenty of space for our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the sides of the refrigerator are gray, not black. It’s much prettier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exactly what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a simple and modestly priced refrigerator/freezer. Best Buy had several from which to choose. The transaction was easy and convenient, including free delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for the price. It is very spacious and works great. Highly recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rusting refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased our refrigerator about 6 months and the door already has rust spots which is extremely disappointing for a whirlpool. I purchased whirlpool because my grandfather worked there for years. But seems the quality has went down. Fridge seems to work well but is not cosmetically pleasing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Basic Fridge but it is what I need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good refrigerator. No bells or whistles but it is exactly what I needed for my garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is replacing a unit in our basement, it works very well, is quiet and I love the sliding drawer and adjustable shelves

    I would recommend this to a friend