Customer Ratings & Reviews
- Model:
- WRT311FZDT
- |
- SKU:
- 9536281
Customer reviews
Rating 4.4 out of 5 stars with 3557 reviews
(3,557 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers value the 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator for its overall performance, suitable size, and ample capacity. The refrigerator is also appreciated for its low noise level, adjustable temperature control, and smart design. However, some customers have expressed concerns about the absence of a freezer light and the weakness of the freezer door seal. Additionally, the lack of certain features, like a water dispenser, has been noted as a drawback.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Couldn't be more pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In was very familiar with is product and after researching it we were lucky enough to find it in the store out of box! Love the room and it's shelving as well as freezer size!
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Great for patio
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my patio. Nice outdoor fridge but the white paint is showing some rust. But the appliance is top notch.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 4 out of 5 stars
Good quality for a basic refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little louder than expected but very serviceable and a good basic refrigerator for the price.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Good fridge so far, no problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've just owned this fridge for about a month and from the delivery/install, things are good. The most impressive was that Best Buy was able to deliver on the 4th of July.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 4 out of 5 stars
whirlpool fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.hard to review when we don't even get to receive product until mid September!
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 1 out of 5 stars
Ok but loud
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My biggest issue was the delivery process. I was not home during it. They definitely didnt wait or told my wife to wait a couple hours at least to plug it in. Worried thats why its so loud now. 2nd they had dirty hands and left black marks all over the white fridge.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Rich. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 2 out of 5 stars
Keeps food cold
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge makes noise and I wasn’t told about the Guarantee on the fridge or the icemaker very disappointed and won’t be back I’ve only had it a couple of weeks
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Dana50, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
- Pros mentioned:Overall performance
Rated 3 out of 5 stars
makes noise ???
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is my last review this refrigartor might be fine but i am not sure
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great ice maker and easy access bins.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kitchen remodel needed a new refrigerator. This whirlpool unit is exactly what we needed. Great ice maker and easy access bins.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 5 out of 5 stars
The team was so nice to my mother!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The team was so fast and very helpful. My mother was so amazed on the good they were. Thanks again for the outstanding service.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Amazing fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is excellent, it works perfectly. The black finish is nice, and it cools perfect. The delivery men were very helpful!!
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friend- Pros mentioned:Capacity
Rated 3 out of 5 stars
Great fridge. Lots of space.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love how much space it has but wished it had the water despenser on the outside.
This review is from Whirlpool - 33 in. Wide 20.5 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friend Rated 1 out of 5 stars
Do not buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a year later the compressor went out. My food was spoiled . Best buy had to send a third party company to fix this issue which took 3 weeks . A few months passed and the same issue again. This time it took 6 weeka to fix. They had me fill out a food spoilage form and they sent me a 300$ check to help w the inconvenience of loosing my food. Welp that check bounced! And when i call to get answers customer care ask for me to send a email to the administration team. Well i did and then I received a response saying i need to call. I call again and once again i was redirected to email . The protection plan is horrible .. this fridge is horrible. Dealing with best buy is a nightmare!
This review is from Whirlpool - 33 in. Wide 20.5 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello, We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. I use this in the break room and it has plenty of space for our needs.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that the sides of the refrigerator are gray, not black. It’s much prettier.
This review is from Whirlpool - 33 in. Wide 20.5 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
exactly what I wanted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a simple and modestly priced refrigerator/freezer. Best Buy had several from which to choose. The transaction was easy and convenient, including free delivery.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 5 out of 5 stars
Whirlpool Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator for the price. It is very spacious and works great. Highly recommend
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 3 out of 5 stars
Rusting refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased our refrigerator about 6 months and the door already has rust spots which is extremely disappointing for a whirlpool. I purchased whirlpool because my grandfather worked there for years. But seems the quality has went down. Fridge seems to work well but is not cosmetically pleasing.
This review is from Whirlpool - 33 in. Wide 20.5 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Basic Fridge but it is what I need
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is a good refrigerator. No bells or whistles but it is exactly what I needed for my garage.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Love my new fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is replacing a unit in our basement, it works very well, is quiet and I love the sliding drawer and adjustable shelves
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friend

















