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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3557 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator for its overall performance, suitable size, and ample capacity. The refrigerator is also appreciated for its low noise level, adjustable temperature control, and smart design. However, some customers have expressed concerns about the absence of a freezer light and the weakness of the freezer door seal. Additionally, the lack of certain features, like a water dispenser, has been noted as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 3,557 reviews
  • Rated 5 out of 5 stars

    Very happy with my purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid refrigerator at a good price. Love all the adjustable shelving. Wish the freezer door shelf had a higher bar on it though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feedback

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It the best though it has fewer door trays. That’s all I can say for now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAPPY WITH INSTALL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY NICE AND GREAT SERVICE, THE DELIVERY MEN WERE VERY HELPFUL AND POLITE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge/Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still don't know how to put the kick plate on it. Other than that, i love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with purchase. Some of the shelves in the refrigerator do not extend all the way do the the large shelves on the door.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ice Maker is to slow in makinng ice, or is under

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all a good purchase, there should be a space in the door designed for a egg tray

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like dimension s. The black shoes few spots of finger touching.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it.. just a little loud.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it.. just sometimes a bit loud. And I wish the deli drawer was larger.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. It will take a while before the refrigerator works as we need it to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good refrigerator for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product with nicely adjustable bins on the door. If you want the doors reversed, save the money and do it yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Whirlpool for 18 years was going out had to get a new. Like this one I purchased has more room. I recommend this refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    David was awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David was very helpful,professional and cooperative. Thanks so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge was just I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge came on time, which was great. Removal of the old fridge and the install of the new was done very quickly and your staff knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, you guys always make us happy. Staff was very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a Whirlpool refrigerator that just quit on me after 32 years, so figured I would purchase another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and delivery. We were very pleased with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WP frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked flawlessly in its short time of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Whirlpool refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic features. Wish they gave ice maker and I had to pay extra to get ice maker. Everything else pretty standard and straightforward

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refridgerator Door squeaks loudly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call customer service and get silicone to apply on door hinges to stop to loud squeak every time you open and close door.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 1 out of 5 stars

    Freezer didn't work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad fridge, but the first one we received, the freezer didn't work. Lost all our food. Had to reschedule another day to have a replacement delivered. Second fridge freezes, for now. Plus, price dropped from $799 to $699 right after I bought it, and Best Buy refused to give the difference back. Only high point of the purchase was the delivery crew. Great guys. Same for both fridges.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Mike, We apologize for any inconvenience this has caused you. This is something we do not want our customer to experience. We are happy to hear that the new Refrigerator is working as design. WhirlpoolBrand