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Customer Ratings & Reviews

Your price for this item is $1,034.99

Customer reviews

Rating 4.4 out of 5 stars with 3525 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 3,525 reviews
  • Rated 3 out of 5 stars

    Caution

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate this frig a five, however, the freezer door handle is a hazard. It is square and pointed. I hit my head on the handle a number of times when standing, after hunting for something in the bottom compartment....almost passed out once.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels substantial with good seal. Great sercvice from Best Buy delivery guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as needed. Looks great. Worth the money. The black color is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase worth the deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised I got such a wonderful whirlpool refrigerator on Black Friday from Best Buy online amazing delivery service gentleman too, so kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid refrigerator, nice replacement until my original one comes

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    So disappointed, again.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator seems great at first . The bottom ventilation panel is cheap plastic. It won’t stay on and is so loose it uneven and sticks out. Unfortunate, because it’s a nice looking unit and has a great look and nice compartments. Then it began leaking and I couldn’t overlook the ventilation strip. My experience with replacements has been awful. I am awaiting a replacement LG. :(

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Disappointing, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 5 out of 5 stars

    Love my Whirlpool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Proud of my purchase and customer service is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very basic refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple refrigerator. Not set up for the best use of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clean place .and friendly customer service .cheep appliance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a big fridge with adjustable containers on the door. The drawer can slide to either side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice and big, love the color works great! Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator, I would buy it again. Good Quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    second fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice second fridge was floor model with a couple of dings I didn't care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator at a great price!! Fast and friendly delivery and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Choice

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great fridge. No problems and it works like a champ.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this refrigerator and had to call geek squad because the door creaked when ever you opened it. The repair man couldn’t figure out what was wrong and they had to end up swapping it for a new one.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. We know that can be disheartening; especially when you have just purchased a new and you have high expectations for it. We’re sorry that we are not meeting/delivering these expectations. WhirlpoolBrand

  • Rated 5 out of 5 stars

    One of our favorite fridges

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great fridge!! Easy to use and thankful for an easy installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right features and dimensions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appliance met all my needs. It had the perfect features and dimensions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Noisy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is ok.the compressor is quite loud.it does keep things evenly cold.this definitely is much higher quality inside vs the same style ge I looked at .definitely not as good as the 20 year old one it replaced

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is alot bigger than the one we had before. Everything seems to work perfectly.

    I would recommend this to a friend