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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3557 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator for its overall performance, suitable size, and ample capacity. The refrigerator is also appreciated for its low noise level, adjustable temperature control, and smart design. However, some customers have expressed concerns about the absence of a freezer light and the weakness of the freezer door seal. Additionally, the lack of certain features, like a water dispenser, has been noted as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 3,557 reviews
  • Rated 5 out of 5 stars

    A Simple Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace a refrigerator at my rental property quickly and Best Buy made it so simple and easy to get everything taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I think it would have been a great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goes to show you that you really need to measure your space before you buy and account for the inches needed to open the door. I learned my lesson.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator - White Whirlpool 20.5 Cu. Ft. Top-Freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only have for a couple weeks. Good deal and worth money so far. Does run a little loud but it was for my garage so doesn't bother me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with final repaired product. Service and delivery excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great find at Best Buy! They are keeping up with stock and price competitive!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replace old refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great purchase for your family great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great extra refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to go in our garage for ‘overflow’. Deliverywas quick, easy and thorough. This served our purpose perfectly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's just too loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine and has plenty of space and a good price, but it's just too loud and it's almost constant. We had to return it for this reason.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is very spacious and easy to clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool 20,5 fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit has only been here two weeks. Will report in about five years to see where we are.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I’m very pleased with this item. It is rather hard to clean the outside without streaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the garage!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time quick delivery, works great, no problems so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value of a refrigerator, was delivered promptly with care. Would recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Noisy compressor!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The compressor is noisy. My home is open concept and you hear the compressor running when you open the front door, when your are in the bedroom, and everywhere. Geek Squad came out and said all of them are like that now. I love the frig, but not the noise. I am now checking into acoustic soundproofing on the wall behind it. I do plan to contact Whirlpool next.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, MargaretW. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for storage in the garage. Adjustable shelves are helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this product is excellent, well made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REFRIGERATORS HAVE CHANGED A LOT IN 10 YEARS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS REFRIGERATOR HAS ALL SPACE USED MY OLD ONE HAD a lot of wasted space the plastic drawers neat only thing I do not like is that it makes more noise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Whirlpool refrig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All Whirlpool products are the most reliable for our family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far great. Lots of space. Its funny we didn't have any room in our old ref. Getting the larger on, I thought that would help. Its still full!!

    I would recommend this to a friend