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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3556 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers highly value the 20.5 Cu. Ft. Top-Freezer Refrigerator for its overall performance, size, and capacity, noting that it works well and fits perfectly in their spaces. The refrigerator is also appreciated for its low noise level and easy-to-adjust temperature control. However, some customers have expressed concerns about the absence of a freezer light and the weakness of the freezer door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 3,556 reviews
  • Pros mentioned:
    Noise level, Overall performance, Size

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and very spacious inside runs quiet enough to me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    happy wife

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife loves this refrigerator,it is big enough for everything we need,and looks good in the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 5 out of 5 stars

    Awesome Refrigerator!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with this refrigerator. It is very quiet, cool, & spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The factory settings are plenty cold. Lots of space in the refrigerator. Cover protecting light bulb is nice. The optional ice maker isn't as good as our old one, I've got to figure out why it only makes 5 cubes at a time. Clear bins for the door make it look a lot cleaner and bright.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great fridge for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect refrigerators from RV the basement. Would be nice as a main fridge also. Delivery was prompt and neat.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Perfect for our office kitchen -HORRIBLE SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the product but the SERVICE was pathetic. NOT ONE PERSON EVER CAME OVER TO APPLIANCES TO ASK ME IF I NEEDED HELP. Not one! I was up and down the appliance aisle several times for a good 10 minutes. I will tell you that many associates were standing around looking at their smart phones of course and talking about their weekend. I was there on a Monday morning. Then the manager didn't believe me when I said there was a sign for free haul off ON THE REFRIGERATOR I WAS BUYING. I had to go show him! He could not even find the frig I was buying. The associate ringing me up has as much personality as a rock. He looked all of 17 years old. Her knew nothing about nothing. This was in Customer Service too because I was buying for TAMU and we are tax exempt. The manager said that sign should not be there but since it was, then he would honor it. It really put him out. He acted like the $15 or so dollars was coming out of his pocket! I was just going by YOUR SIGN! The staff was pathetic as far as customer service and I won't be buying anything there again if I can help it. I purchased my home refrigerator there a few years ago and service was much better. I also bought my flat screen HD TV there a few years ago and service was much better. WHAT HAS HAPPENED? I am disgusted. I won't be back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Good size and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the refrigerator for about 2 months and so far it works great. Fridge and freezer stay cold. I only notice that it has a humm noise when it kicks in at night and everything else is quiet. it's not loud, and I only hear it if I happen to be in the kitchen. My only complaint would be that the vegetable drawers are a bit narrow and the small cheese drawer is very small! I cant fit the same amount of food in it that I could in my old fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 4 out of 5 stars

    right size refrigerator for my house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my main concern when buying this refrigerator was making sure it would fit through the doorways in my house. I live in a 100 yr old house that has doors smaller than are normal in todays houses. this unit had the most storage area for its size of all the refrigerators I checked.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size, Temperature control

    Rated 5 out of 5 stars

    GREAT FRIDGE.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD SIZE FRIDGE FOR A SMALL SPACE. PLENTY OF ROOM INSIDE AND KEEP STUFF REALLY COLD.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dr.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this fridge but it has had so much condensation inside and a bit of ice buildup in freezer. Tried to troubleshoot but to no success. It has been very humid here so there’s part of the problem, likely. Now that it isn’t so humid, the condensation has dissipated.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Movin’ in up to the top side

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We lost a side by side in a heat wave. Replaced quickly with this product and it feels like an upgrade! Freezer seems much more spacious. Nice storage layout in fridge. Btw there is no “d” in refrigerator…

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is one of the best purchases I have ever made! It is very spacious, very quiet, and I would wholeheartedly recommend this refrigerator to anyone who is looking for a new one. The delivery was on time, and the delivery men were careful and did an amazing job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Storage is key and this fridge gives me space for my vegetables. I also like the fact that I don’t have to adjust the shelving for tall items.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great top freezer refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I really like this fridge. We just wanted a basic top freezer fridge and this is it. Purchase, delivery and installation were quick and a piece of cake. Everyone was very nice, especially the 2 men that delivered the fridge and took away the old one. The size of this fridge is great and it seems like you can fit so much more in it than a side by side.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job of keeping food cool/frozen. Lots of room. Only thing that keeps it from a 5 is that it is noisier than the old refrigerator it replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    COVID Order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this on line after my fridge of only 6 years broke. I didn't see the point in spending a lot on something that may not last very long. Whirpool was recommended by the repairman because the quality of refrigerators in general is poor and they don't last very long. Under COVID pandemic, many were sold out and on back order, so I chose this one because we needed one ASAP. It is very simple and quality seems good, however, the monochromatic front is hard to clean and keep clean. Shelving inside is not as sturdy as I would have expected and worry about heavier items.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Lots of Room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has more room on the inside than I actually expected. However, I did not expect glass shelves. Hopefully, they are not easy to break. I expected plexiglass or something like that.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and efficient. Great design. Silent. Should have bought a long time ago.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Good value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity refrigerator and freezer at a very good price, works as expected. Delivery was on time (early, in fact). I knocked off one star for noise but I’m getting used to it so maybe it isn’t an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great fridge for Office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fridge for our new office and it's working out great. Plenty of room for multiple office lunches and cases of beverages. The delivery team showed up on time set it all up and removed the packaging. Not only has the product worked out perfectly but the purchase and delivery was a breeze.

    I would recommend this to a friend