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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3557 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator for its overall performance, suitable size, and ample capacity. The refrigerator is also appreciated for its low noise level, adjustable temperature control, and smart design. However, some customers have expressed concerns about the absence of a freezer light and the weakness of the freezer door seal. Additionally, the lack of certain features, like a water dispenser, has been noted as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 3,557 reviews
  • Rated 4 out of 5 stars

    Good Whirlpool Refrigerator 20.5 cu.ft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good quality. I'm happy with it. I recommence it to everybody.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed with this purchase. I recieved the refrigerator 5/6/2020 and the doors were not assembled correctly so they sent me a new one. I recieved the 2nd refrigerator about a week later. Well the new one worked for maybe a week and then stopped cooling. Causing me to lose ALL of my groceries I had just bought. About $200 worth of food! Couldnt get ahold of anyone on the phone and the appliance manager at the west Saginaw location in lansing NEVER got back with me after multiple attempts of going into the store. So after 15 days they told me I could not return or exchange without using my geek squad protection or go through whirlpool. So now here i am almost 3 months and my refrigerator still does not work. I have been a loyal best buy costumer for 9 years now. I will NEVER buy another appliance from best buy!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey 11111111, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Ok refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good refrigerator but it doesn't seem to freeze items in the freezer door part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent basic refrig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic, solidly built, refrig. Well designed and thought out shelving. Like the clean minimalist exterior styling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2nd fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old backup fridge died. I'm glad we picked this model to replace it. Sizeable storage in fridge and freezer. Good deal too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my elderly Dad. Wide door access to shelves easy to reach with good lighting. No frills, basic is what he needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice this product suppose to last long and hoping to have it for long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outdoor fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for outdoors. Only did not need the lower boxes for vegetable's

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love the looks and layout of this fridge. Works great in the basement and pool area.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just the right size.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wish I didn’t have to wait so long to be delivered.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OKAY ITEM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PLENTY OF SPACE IN THE FREEZER HOWEVER, RECEIVED IT WITH SCRATCHES ON THE FRONT DOORS

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good buy for what my husband and I needed for our new home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect size for the second fridge/freezer in gar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the top freezer and lower fridge. Wide open spaces perfect for all size dishes or packages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this refrigerator for our basement. It is great for a second refrigerator. I love how the shelves are spaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A simple, serviceable refrigerator. If you want a cost-effective machine, this fits the bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a perfect size and plenty of drawer space all around excellent fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Practical!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for your buck....really a Best Buy for anyone who needs a garage fridge for overstock items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not entirely stainless steel; only the front door.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Whirlpool refrigerator works well interior is well thought and the fit and finish is outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it as my backup fridge in the basement. Have lots of storage space. Love the black finish.

    I would recommend this to a friend