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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3557 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator for its overall performance, suitable size, and ample capacity. The refrigerator is also appreciated for its low noise level, adjustable temperature control, and smart design. However, some customers have expressed concerns about the absence of a freezer light and the weakness of the freezer door seal. Additionally, the lack of certain features, like a water dispenser, has been noted as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 3,557 reviews
  • Rated 5 out of 5 stars

    very nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we like the multiple storage options and the lighting of this refrigerator !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a deal...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great buy for the money... Best Buy has the best service and selection

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator stopped working 15 months after delivery. It started with the refrigerator section freezing even while at recommended setting. After I turned it off and back on, the freezer section only blows cold air but would not freeze. after 3 days both sections stopped working. My advise, do not buy brand name, buy cheap and add a 5 year plan. Quality is a game of chance these days. I tried LG with Home Depot same issue.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels substantial with good seal. Great sercvice from Best Buy delivery guys

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't maintain temp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator for the garage. It couldn't maintain proper temp in the fridge. The freezer was fine. We received a replacement one and it had the same problem. We replaced with a GE and had no issues.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy this refrigerator!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivered my refrigerator on Wednesday, 9/22 and took my old refrigerator that still worked. After waiting 24 hours I placed my frozen and cold food (over $300 worth) in the brand new Whirlpool refrigerator. Later on I noticed my frozen meat was thawing out and the refrigerator was warm so I put a thermometer in to check the temp. It is 68 in both the refrigerator and freezer. Not one single setting on this refrigerator works. Best Buy told me they will replace this Whirlpool refrigerator on Monday 9/27. I have a non working refrigerator with more than $300 worth of spoiled food. Either Whirlpool or Best Buy needs to replace this food. This has been a nightmare!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value... Good basic refrigerator without all the gimmicks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD JOB

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales rep was very patient and attentive to what I was looking for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value not the best quality but perfect for me as i live alone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, the geek squad did a good job with installation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    second fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice second fridge was floor model with a couple of dings I didn't care

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very basic refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple refrigerator. Not set up for the best use of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as storage fridge for garage. Delivery went smooth lots of storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool is quality stuff I only get their products

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Caution

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate this frig a five, however, the freezer door handle is a hazard. It is square and pointed. I hit my head on the handle a number of times when standing, after hunting for something in the bottom compartment....almost passed out once.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as needed. Looks great. Worth the money. The black color is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. Wish it would of had a shelf for the ice cube trays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable cost- no extras. plain, simple and cold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator for the starting family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's awesome the cold Meat tray is movable side to side ice maker is the best really fast awesome buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator at a great price!! Fast and friendly delivery and setup.

    I would recommend this to a friend