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Customer reviews

Rating 4.4 out of 5 stars with 3543 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 3,543 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great size for my family. My old one was just to small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Amazing delivery and install men. Good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift for someone who needed a frig.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit the need Old frig died and a new one was needed. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator. Worth the the price. Good capacity and

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great refrigerator and excellent delivery service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great refrigerator and excellent delivery service.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Temp is too high in the fridge compartment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this fridge brand new from Best Buy. It was delivered promptly and on time. However, after using it for just a few days, we noticed that the temperature was not getting low enough. I set the thermostat to the coldest setting, but it still does not get below 40 degrees. Occasionally, it will get down to 39, but it never gets any colder. I contacted customer support, and they told me to wait a few days to see if it would get any better. However it hasn't. I would not recommend this refrigerator.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Jkeltonga, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Good size refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the larger size large freezer and lots of room inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I got was great and my new refrigerator is working awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size refrigerator, stainless steel looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not enough shelves in door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough shelves on door. Should be a trey to hold ice in freezer but there is not

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and has a lot room for party trays, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the new shelf layout. Great size and I like the top freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the refrigerator/freezer works great. no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time. Works great. Bruce From the Downingtown PA store is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall price was excellent for the size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Love the color and just the right size.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this unit 30 days and have had to call in for service twice. Best buy delivery team damaged the drywall in my house brining the unit in. Guess who won't return my calls or stand buy their product

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with appliance. Had trouble with delivery, 3 times

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 2 out of 5 stars

    not a good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the freezer compartment which is frost free , keeps freezing up it looks like snow in the freezer had a repairman come once, waiting for a second repairman, not happy so far with whirlpool

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      tomishere99, thank you for your review. We would like to inquire about your review with you. Please email us at [email protected] at your earliest convenience with your user name (tomishere99), copy of the review, your name, address, a phone number, model and serial number, and date and purchase. Also please let us know if you have any extended service plan. We look forward to your reply. Thank you, Whirlpool® Social Care WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for a cheaper price. Gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of bang for buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room for a great price . Perfect for lots of room and small budget.

    I would recommend this to a friend