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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3557 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator for its overall performance, suitable size, and ample capacity. The refrigerator is also appreciated for its low noise level, adjustable temperature control, and smart design. However, some customers have expressed concerns about the absence of a freezer light and the weakness of the freezer door seal. Additionally, the lack of certain features, like a water dispenser, has been noted as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 3,557 reviews
  • Rated 3 out of 5 stars

    Too much for not enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The names says monochromatic but only the doors are stainless steel. The sides are painted a grey color which does not "monochromatic" make. Also, items placed towards the back of the fridge freeze.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good efficient refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues and very bright, good bang for your buck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase and extremely happy working with our Best Buy Rep.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is small but it gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We will see how things go over the next year or so.....

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worst refrigerator

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad refrigerator for short people if normal height you have to bend down or get on the floor to reach anything. Not good for senior citizens especially if you have back problems. Would not recommend this product for anyone basically. Also on low setting not cold enough on medium front ok back it freezes every item so you loose half of refrigerator space. Save your money buy something else. Honestly when I called BESTBUY about not liking it they were no help

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great family fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is amazing and very spacious for a family. I absolutely love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator for our needs. Keeps fresh foods fresher and crisper longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had several of these and not a problem. Well made American product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of space!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the drawers and door shelving. Great purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my parents needed a fridge and this one was a good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new fridge gives me extra space that I needed.. highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Garage refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we had out last garage reftrigerator for 20 yrs great item for a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great basic fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fridge for an extra fridge in the garage. It completely meets my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works smoothly. It is very spacious. I really like this refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stand by Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery and polite delivery men also it was in stock

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 2 out of 5 stars

    Cheap quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks nice and is easy to fit a lot of food but the inside lining has started cracking and e have only had it a month. Very frustrated.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey BrigieH, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 2 out of 5 stars

    Temp is too high in the fridge compartment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this fridge brand new from Best Buy. It was delivered promptly and on time. However, after using it for just a few days, we noticed that the temperature was not getting low enough. I set the thermostat to the coldest setting, but it still does not get below 40 degrees. Occasionally, it will get down to 39, but it never gets any colder. I contacted customer support, and they told me to wait a few days to see if it would get any better. However it hasn't. I would not recommend this refrigerator.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Jkeltonga, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    not enough shelves in door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough shelves on door. Should be a trey to hold ice in freezer but there is not

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this unit 30 days and have had to call in for service twice. Best buy delivery team damaged the drywall in my house brining the unit in. Guess who won't return my calls or stand buy their product

    No, I would not recommend this to a friend