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Customer Ratings & Reviews

Your price for this item is $1,034.99

Customer reviews

Rating 4.4 out of 5 stars with 3525 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 3,525 reviews
  • Rated 5 out of 5 stars

    Excellent fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge. No issues. Everything has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd. Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Bought it for basement 2nd refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product at a perfect price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the frig. Loved the delivery and loved the salesperson!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Was it a lemon?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was pretty happy with this purchase UNTIL it started giving out on us after 3 1/2 years of use. Cost $280 to fix a fan when we noticed it was not cooling well. Less than a month later noticed it happening AGAIN. This time the board alone would cost $299. Called Whirlpool and was notified that it only had a year of warranty with them. Decided to just buy another fridge- but NOT Whirlpool. Hopefully this new GE one will last longer, considering we take care of our appliances and don’t damage them. Was it a lemon? I think, probably yes.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey AlexM, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Refrigerator. Brought it on sale. I love best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far everything is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator work perfect Whirlpool didn't disappoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a second fridge for the beach house!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was downsizing and this product meets all my personal needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frig is working out GREAT for US lots of space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator with a lot of space and great cooling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this refrigerator,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my refrigerator, it is black, it is nice and quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service fast delivery great product great delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best price for the refrigerator we needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter just love this refrigerator spacious and color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice refrigerator for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator has lots of room the stainless is easy to clean

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Get ref at Lowes. They know what they are doing...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased at store on 1-19-25 and set up delivery for 3 days later. Got text next day on 1-20 that refrigerator was out of stock and would not be available until 3-3-25!!! What kind of inventory control does Best Buy have in place that sales person did not know that item was not even available??

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 5 out of 5 stars

    The best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good thing we have to by at Best buy get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price, delivery was quick and easy...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect size for the area needed. Runs great..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy has excellent service, variety and fair prices!

    I would recommend this to a friend