Customer Ratings & Reviews
- Model:
- WRT311FZDT
- |
- SKU:
- 9536281
Customer reviews
Rating 4.4 out of 5 stars with 3525 reviews
(3,525 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
good as a second refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.should have better shelve and storage units for the price.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendRated 5 out of 5 stars
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator very satisfied with our purchase.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Made in the USA & Looks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hope it runs as good as it looks for a long time
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 5 out of 5 stars
Love my refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and a lot of space to Energy saver.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Excellent Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, lots of great deep shelves that holds big pots.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Best refrigerator ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's great, I love the settings and how fast it cools it down.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friend- Cons mentioned:Freezer light
Rated 2 out of 5 stars
no luck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First frig had dent, declined. 2nd one after changed door opening it doesn't close right, constant running , exchanged. 3rd one freezer light not working
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .1925, we thank you for your review, and are sorry to hear of the concerns you're having with your Whirlpool® Refrigerator. We'd like to follow up with you regarding your concerns. Please email us at [email protected] with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email. Thank you Whirlpool Social Care
Rated 5 out of 5 stars
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good space, good quality, worth the money I pay, satisfied.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 1 out of 5 stars
Worked for 6 months, broken for at least 2
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t usually write reviews at all, but I had to write this. It worked great for 6 months, then it completely stopped cooling (as in, literally blowing room temp air). It took a month to get service under manufacturer’s warranty, only to find out the part needed is on backorder for 4 weeks, so I will have been out this refrigerator for at least over two months (out of 8 months I will have owned it) by the time it is working. This is not acceptable for an essential, expensive appliance like a fridge. Even when it is working again, I will not have any confidence that it will continue to operate, nor be fixed in a timely manner if it does breakdown again. I understand being understaffed, and having supply chain issues, but that should be no excuse to have your customers waiting with nonfunctional equipment for so long. I blame none of the reps or technicians I spoke with: this is strictly Whirlpool
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, BrynnD. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
Exelente refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the service products the store nice people loved
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
GREAT REFRIGERATOR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A perfect fit! Matched my other appliances perfectly
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 1 out of 5 stars
This whirlpool refrigerator was a poor choice.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator was delivered but never seem d cool enough. After a couple of weeks, it stopped working. We are waiting for a repair man to come this Friday. I am so sorry we bought this appliance!
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience with your Refrigerator not cooling, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you.
Rated 3 out of 5 stars
good basic fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had an old side-by-side for 25 years fail us and needed a refrigerator. Chose a basic one for our budget but didn't realize how low the bottom shelf was. Husband made a platform which made it easier to access.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 5 out of 5 stars
Nice refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice looking refrigerator inside and out ....
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Works great in the garage!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good brand---good reviews. I recommend to everyone.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
IDEAL REFRIGERATOR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS UNIT MEETS OUR NEEDS FOR A SECOND REFRIGERATOR
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 5 out of 5 stars
Great refrigerator!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Perfect for the price as well!
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love all the room inside and the color is great.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my refrigerator it is reforming well
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 3 out of 5 stars
Good back up fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use mine as a back up fridge and it works. The shelves are not as easily adjustable as I would like.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friend
















