Customer Ratings & Reviews
- Model:
- WRT311FZDT
- SKU:
- 9536281
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers value the 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator for its overall performance, suitable size, and ample capacity. The refrigerator is also appreciated for its low noise level, adjustable temperature control, and smart design. However, some customers have expressed concerns about the absence of a freezer light and the weakness of the freezer door seal. Additionally, the lack of certain features, like a water dispenser, has been noted as a drawback.
This summary was generated by AI based on customer reviews.
Average product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not so well constructed. No ice maker available. Doors tend to stay open.
No, I would not recommend this to a friendDecent refrigerator for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to replace my 20 year old unit and this one fit the bill without costing a fortune. Little noisier than the old one but got used to it.
I would recommend this to a friend- Pros mentioned:Size
good product for my needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.right size for the space---would probably have gone with white if I had thought about it more
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator works great. Recipient is very satisfied.
I would recommend this to a friend Beware of Loud, Annoying Compressor Noise
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this model due to a good Whirlpool reputation and great reviews I saw on Best Buys. Beware. My family despises this loud buzzing noise and we can hear the compressor running from 2 rooms away. We received this refrigerator in late May and decided to give some time for us to get used to this noise. The noise continues to annoy everyone in the house. I'm contacting Best Buys and Whirlpool to get this refrigerator out of my house!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, HarryB. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
- Cons mentioned:Door seal
Poor quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with the fridge. Makes noise and is going back. Doors do it close/ seal properly.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, MELE. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Basic Refer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is your basic Refrigerator. No frills. I put them in homes I rent out. I did have one die after 2 years but mostly they are good for rentals.
No, I would not recommend this to a friend- Pros mentioned:Size
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator! Very spacious and a great height.
I would recommend this to a friend Whirlpool Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It runs almost constantly and it makes a lot of strange noises.
I would recommend this to a friendVery noisy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is way noisier than the 15 year old Whirlpool that it replaced. I regret buying it.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, DanielS. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
- Pros mentioned:Capacity
My fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really spacious great quality perfect for the space
I would recommend this to a friend Get ref at Lowes. They know what they are doing...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased at store on 1-19-25 and set up delivery for 3 days later. Got text next day on 1-20 that refrigerator was out of stock and would not be available until 3-3-25!!! What kind of inventory control does Best Buy have in place that sales person did not know that item was not even available??
I would recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Works pretty good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far the unit is working pretty good. I just wish the bottom shelf could be raised another inch higher.
I would recommend this to a friend- Pros mentioned:Overall performance
NEVER AGAIN!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'll never buy from Best Buy again!!! The delivery people damaged the fridge while switching the door swing. THEN...the replacement they delivered is the WRONG ONE!!! The fridge is great! I'd just recommend buying it from someone else.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Not able to get refrigerator inside the house.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Driver since he got to our house was complaining that the refrigerator would not fit thought the stairs and door, I told him that it is posible because I got the old one out for them.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Scratches
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Scratched my wall in 2 places. ......,... .....
I would recommend this to a friend- Cons mentioned:Freezer light
badpurchaseforus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a $900 purchase I would have at least expected an light in the freezer. No ice trays or racks either. The Refrigerator looked great in the store, with shelving etc. but not very user friendly once at home. Bad investment on our part.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello Nothappycamperwithfridge. We are very sorry that you are not happy with the design of your Whirlpool® Refrigerator. We appreciate that you took the time to leave this very important feedback, as we are always looking for ways we can improve. We will be sure that your feedback is documented for further review.
- Cons mentioned:Freezer light
Not a good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dislike this refrigerator. Not a good value. Very loud. No light in the freezer. NOT worth the money.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello LindaM! We manufacture different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along.
Poor quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like the overall product and returned it for another model
No, I would not recommend this to a friendOk fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having some trouble with excessive water condensation
No, I would not recommend this to a friend