Customer Ratings & Reviews

Within one week of purchase there was a pool of water on the top shelf of the fridge. then the next week I noticed it again and looked in the freezer and noticed the freezer had a layer of ice all over as well. Definitely not what I was expecting and the price was 800 total so a bit pricey for it to already have something going wrong. :(

Not great but you get what you pay for. Value but, would probably by something better next time

Nice like the see through drawers. Had to turn knob way up to get cold. Not sure why.

The freezer is producing ice all over on the lowest temperature setting and the fridge isn't keeping things cold on any setting.

I originally purchased a Whirlpool refrigerator on 9/20, that was delivered 9/30. It was defective. A new one delivered 10/7 was defective, and the delivery drivers did not even bring it in. Same thing happened 10/11, 10/18, and 10/22. NOTE: that is 5 units that were all defective. For all the anticipated deliveries, I cancelled other appointments, and made other arrangements to be home. So I not only wasted a lot of time over 5 days. I finally gave up on Best Buy!!!

Beeps if open more than 3 minutes now making loud beating noise.

I could't believe how loud this refrigerator was. Doors didn't align properly so a lot of frost and ice built up in a short ( 2 days ) time.glad I was able to return it

I purchase this refrigerator on April 28th. Today is June 12th and I am having to schedule a second service appointment! The freezer doesn't self defrost and then the refrigerator temperature goes up in to the 50s and 60s. Very disappointed! I have lost food twice now since I lost food from my 16 year old refrigerator going bad. At least I got 16 years out of the old one instead of 2 weeks out of the new one!

Refrigerator accumulated ice once installed, we called a repair man and he had to apply a new seal.

The freezer works like a champ. The fridge on the other hand never worked from day one.

Very large interior but the plastic layers and containers seem very fragile.

Not a bad fridge, but the first one we received, the freezer didn't work. Lost all our food. Had to reschedule another day to have a replacement delivered. Second fridge freezes, for now. Plus, price dropped from $799 to $699 right after I bought it, and Best Buy refused to give the difference back. Only high point of the purchase was the delivery crew. Great guys. Same for both fridges.

this is my last review this refrigartor might be fine but i am not sure

Needed a fridge that was siza compatable for the small space in my kitchen!

Love how much space it has but wished it had the water despenser on the outside.

Door not closing properly. Just purchased something is wrong

One of the worst purchases ever made. Had it delivered to our home and stored it in my garage until my daughter was moving. On moving day while refrigerator was still boxed and never opened when we went to open box it was so damaged it was unbelievable. The box and all the foam was all intact and you would never know it was damaged. It was so damaged it literally looked like it was damaged then boxed up. This was a gift for my daughter and we was scrambling on moving day to find another refrigerator and unfortunately we had to go to a competitor to buy one.

Love my new refrigerator! I’m happy with the smooth coating on the outside so easy to clean! Also like the sliding cheese/deli drawer- can slide from one side to the other depending what is stored in the refrigerator!

this is the second one that I have had. It works fine and ....

This fridge has MAJOR condensation issues. The service guy said there were 200 other with the same issue I had. 1st they said there was an ice blockage stopping air flow between the freezer and fridge. then they replaced a fan. Then they replaced the door. I still have pools of condensation in summer. Puddle of water in the vegetable bins. Service just came back and seems to be starting the whole cylce over! Why don;t they just replace this lemon?