Customer Ratings & Reviews
- Model:
- WRT311FZDT
- SKU:
- 9536281
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.
This summary was generated by AI based on customer reviews.
Sub par performance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit is very noisy. Has a water running sound when cycling and does not have an ice maker. Whirlpool service reports that this is normal. Not good from a company you could rely on.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We manufacture several different models with various features and accessory designs in trying to provide appliances that not only meet increasing government restrictions on energy usage but will be versatile in meeting the needs of most users while still providing the best performance in the industry. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern may have caused you.
new refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had to turn it up to get items cold the way I like
No, I would not recommend this to a friendNot recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bins are a little flimsy water line for icemaker has a metallic taste
No, I would not recommend this to a friendBasic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing fancy, just a basic unit that stands out by capability of ice making
I would recommend this to a friendvery noisy refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is very noisy when it runs. Shelves are not very strong. Glass shelves bend about 1/2" when I put the same bottles on them that I had in my Amana.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey poor, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Does the job
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fingerprints do show on front But otherwise works great
I would recommend this to a friendGood price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator and Freezer Doors storage could be deeper.
No, I would not recommend this to a friendno frills but hopefully lasts a long time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for a rental property. Hope it holds up for years to come!
I would recommend this to a friendNice looking but loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking fridge. Arrived on time and in good shape. Motor is loud. I would be annoyed if it was for my own house, but I put it in a rental unit. Wouldn't buy again because of the noise, but its not worth the trouble to try to exchange it.
No, I would not recommend this to a friendNoisy!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rather noisy. It will take some getting use to. Things are cold, which is good.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello IreneG! We manufacture different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along.
Good size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size. But the items take forever to freeze in the freezer.
No, I would not recommend this to a friendNot happy with it.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrig. freezes food sometimes. Runs very often. No leveling wheels apparently.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, 21skidoo222222. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
The refridge is ok, but a miserable experience
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In-store personnel an the final delivery guy were good. Everybody else i dealt with was awful, terrible, unhelpful, rude, and about every other negative adjative i can think of. Best buy needs to fire its entire tel cust svc operation and get rid of all contract delivery contractors. All in all, it was a miserable experience.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello Misterp, we are sorry to hear this. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Not what I need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This type of frigireitor is not what I looking for
No, I would not recommend this to a friendNot Happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When the door is opened everything fogs up and all containers are wet in both the freezer and fridge. It has been replaced once but have same problem with this one. The doors seem to seal ok on this one. Can anything be done ???
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, BarbaraG. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Stops working regularly
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had this item for a full year, and now it's died for the 3rd time. Stops cooling, defrosts everything, starts clicking. Best Buy was no help. They gave me 800 number. The person I spoke with didn't want to schedule repair because she said clicking is normal. Reading from her script. Defrosting is not normal. Losing groceries 3 times in a year is not normal. Have repair person coming tomorrow, but I was warned I may need to pay $130 even though I've owned it less than a year and am still making payments.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Lynda, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Standard refridgerator.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ice from the icemaker tastes like chemicals...
No, I would not recommend this to a friend- Pros mentioned:Space
Reliable product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable and good selection in a stock refrigerator. Pricing brought rating down for this product
I would recommend this to a friend - Cons mentioned:Freezer light
Rick!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer doesn't keep ice cream well, it does not get firm.
No, I would not recommend this to a friend No ice maker still
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this item if you want to add a ice maker. Bought in Feb. and just sent me an update and won't bring the ice maker until June. Besides not having the ice maker the refrigerator is noisy.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hi, SamM. Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.