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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3557 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator for its overall performance, suitable size, and ample capacity. The refrigerator is also appreciated for its low noise level, adjustable temperature control, and smart design. However, some customers have expressed concerns about the absence of a freezer light and the weakness of the freezer door seal. Additionally, the lack of certain features, like a water dispenser, has been noted as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 3,557 reviews
  • Rated 3 out of 5 stars

    Door not closing properly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door not closing properly. Just purchased something is wrong

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 1 out of 5 stars

    Did not cool after 24 hours on 1st day.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad nev6offer me a replacement, gave me number to have it repaired from whool pool com. Return back to best buy for refund and cancel order for stove.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the second one that I have had. It works fine and ....

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the worst purchases ever made. Had it delivered to our home and stored it in my garage until my daughter was moving. On moving day while refrigerator was still boxed and never opened when we went to open box it was so damaged it was unbelievable. The box and all the foam was all intact and you would never know it was damaged. It was so damaged it literally looked like it was damaged then boxed up. This was a gift for my daughter and we was scrambling on moving day to find another refrigerator and unfortunately we had to go to a competitor to buy one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    new refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to turn it up to get items cold the way I like

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible product Stay Away!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has MAJOR condensation issues. The service guy said there were 200 other with the same issue I had. 1st they said there was an ice blockage stopping air flow between the freezer and fridge. then they replaced a fan. Then they replaced the door. I still have pools of condensation in summer. Puddle of water in the vegetable bins. Service just came back and seems to be starting the whole cylce over! Why don;t they just replace this lemon?

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Westie, we value your time and would like to look into the concerns with your refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great product big enough for all your needs lots of space

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing fancy, just a basic unit that stands out by capability of ice making

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great gift for my mother, she loved !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was amazed at how much stuff the fridge can actually hold!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bins are a little flimsy water line for icemaker has a metallic taste

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    very noisy refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is very noisy when it runs. Shelves are not very strong. Glass shelves bend about 1/2" when I put the same bottles on them that I had in my Amana.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey poor, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator! I’m happy with the smooth coating on the outside so easy to clean! Also like the sliding cheese/deli drawer- can slide from one side to the other depending what is stored in the refrigerator!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator and Freezer Doors storage could be deeper.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    no frills but hopefully lasts a long time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a rental property. Hope it holds up for years to come!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    If u want a freezer then buy this.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer works like a champ. The fridge on the other hand never worked from day one.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us,. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    not reliable

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had the fridge for 2 years and already the thermostate and blower went out. This was an $800 fridge which was a lot of money for us, so I can't afford to replace it.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Nice looking but loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking fridge. Arrived on time and in good shape. Motor is loud. I would be annoyed if it was for my own house, but I put it in a rental unit. Wouldn't buy again because of the noise, but its not worth the trouble to try to exchange it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size. But the items take forever to freeze in the freezer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal for 1st time buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome FRIDGE first time buyer had others already

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This type of frigireitor is not what I looking for

    No, I would not recommend this to a friend