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Customer Ratings & Reviews

Your price for this item is $1,034.99

Customer reviews

Rating 4.4 out of 5 stars with 3530 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 3,530 reviews
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Dave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very spacious in the fridge and freezer and fits perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Refrigerator and it hasn’t given me any problems since my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More spacious inside than anticipated. Very economical to run. Keeps food at the right temperature

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new refrigerator for garage for drinks. This was on sale and bought it. Bigger than I thought, was very impressed. Well thought out when designed and works very well. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Communication

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is great and works as expected. The delivery guys were GREAT! They communicated with us regarding the time of delivery and delays along the way. Once they arrived they were very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a replacement refrigerator for my cellar and wanted to get the old one hauled away. I used my reward points from numerous other purchases at Best Buy to purchase this refrigerator-freezer. It has a nice internal layout, was reasonably priced and Best Buy hauled away the old refrigerator for a modest fee. I intend to go back to Best Buy to replace my other aging appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    No frills. Great value.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fridge for our needs. Using in an employee lunch room to store employee lunches. No frills here. And we already have a stand alone ice maker so no need for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Well designed. Good storage in both refrigerator and freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Whirlpool fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a great value. Freezes ice in a flash,’door compartments in freezer really help, simple, quiet not fancy but solid!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Temperature Control Is A Problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the refrigerator in June 2017. Noticed right away that the temp in the freezer was a problem. The food stored in the freezer gets ice crystals all over it and bread gets freezer burn quickly. I've tried to adjust the temp (only 1 control, in the refrigerator compartment) as best I can, but with the refrigerator compartment at just above freezing temps, the freezer still varies between 0-15 degrees without being opened (I've confirmed the temps with multiple thermometers). Usually most refrigerators gets all the cold air for the refrigerator compartment from the freezer and allow air to pass to the refrigerator compartment when needed, with the freezer temp controlling the on/off cycling of the compressor. This unit seems to monitor the refrigerator compartment with the freezer getting cooled only when the refrigerator compartment needs cooling. We had a tech out to check it, but he was all but worthless. He double checked that the freezer air flow control was set to max and that was about it. It appears other reviewers are having the same problem. I've had other Whirlpool refrigerators (some much cheaper) and always had good luck with them. Very disappointed in this refrigerator.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for your review.
      We are sorry to learn of the concern you expressed regarding your refrigerator. We would like to inquire further about your review with you. Please respond back to this email address [email protected] with your name, copy of the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you. WhirlpoolBrand

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Happy customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious.well lit. Door accondiment holders hold plenty.freezer is spacious as well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for the garage. Lots of room perfect size. Love the sliding drawer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great Garage Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for a garage fridge! Holds plenty of drinks and the freezer is good size too.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great refrigerator for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really has ample space. Purchase for a vacation rental in Hilton Head South Carolina. Very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    *****

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product does what is expected; thank you for having this hard-to-find size refrigerator available. Have your guys wear foot protection while on the job was my only concern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful refrigerator. It's nothing fancy, but definitely does the trick!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrigerator Change

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I ordered and what I wanted. Replaced my previous Whirlpool with a new one, almost exactly the same. Like the space and easy to clean, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little noisy. Works well, freezer and fridge cool down.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator/freezer. Completely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge from Best Buy. The price was just right for my budget. It goes perfectly with all the other appliances in my home. Most of all, temperature is perfect and lots of space for my groceries.

    I would recommend this to a friend