Customer Ratings & Reviews

I bought this refrigerator and it was delivered yesterday. I have left it on high to cool the refrigerator and to test the interior temperature readings. I have 1 thermometer in each section. I have loosely filled the refrigerator with nonperishables since it is in the garage. I wanted to see what the other reviews were referring to in regards to temperature regulation. I realized that the freezer is efficiently in cooling. The refrigerator section struggles to maintain a low temperature. After observing the air flow from the freezer to the refrigerator I realized that there are several design flaws. (1) The venting from the freezer to the refrigerator is small compared to my previous one that had a circular venting area that allowed much more cold air to enter the refrigerator section. This small rectangular hole doesn't allow enough air to cool to keep up with the door open to take things out, then to recover. The motor will have to run longer to maintain the required internal temp. (2) The glass shelves are pretty and easy to clean BUT they do not allow air to easily pass through to the lower level to keep every thing nice and cold. This is a comparison to the grated shelves which allow much air flow to pass. (2) Even if the manufacturer wanted to have glass shelves, it would have been better to have two pieces of glass for a shelf rather than one, because the two parts would have a space in the middle allowing air to travel from top to bottom without obstruction. My personal conclusion is that this refrigerator could have better circulation ability to help move the air throughout the refrigerator. There are two many obstructions to make this happen efficiently. Hence when the refrigerator is opened and then closed it takes longer to recover the cold temp. It will have to work harder and longer to keep up. Since this refrigerator is in the garage and is a second refrigerator, I will use this refrigerator for the freezer section and refrigerator with nonperishables (no dairy or other items that require a maintainance temp of 40 degrees). If I buy another refrigerator in the future, I will pay more attention to the items I observed. This is fine for a second refrigerator. I would require more cooling in my next purchase. This is my personal opinion, any one can have another. Have a good day.

After having returned to Sears 2 defective top feezer models( they did not actually freeze anything), one by Kenmore and the other by Hotpoint, I am delighted with this purchase. I placed temperature gauges in both the freezer and frig and they are right on - O and 40 degrees at the recommended settings. The delivery was easy and this frig is particularly wide - thanks!

Excellent product. Well designed. Good storage in both refrigerator and freezer.

very satisfied with the look and size of product, was for spare in garage and is perfect, works GREAT

I getting frustrated between Lowe's and home depot. Home depot only delivers. To me i feel, like why cant i just pick it up. We need to order ahead of time. I don't kno when my refridgerater is going down. So we were headed back to Lowe's to buy a refrigerator that i didn't want. So i said let me stop by best buy. They had exactly what i wanted. Cheaper too. Thank you so much for the great service too.

Product does what is expected; thank you for having this hard-to-find size refrigerator available. Have your guys wear foot protection while on the job was my only concern.

Nice refrigerator and perfect size for the smaller space available in my kitchen; appreciate the many shelf configuration options and LED lights; however, removed one star since it is particularly loud when running compared to my previous fridge.

Great Refrigerator, meets all my needs! Grest storage capacity.

Its very spacious in the fridge and freezer and fits perfectly!

More spacious inside than anticipated. Very economical to run. Keeps food at the right temperature

I had some anxiety about this fridge after reading the other reviews. A lot of complaints about it being noisy. I understand that all new fridges and the efficient compressors are noisy. So I wasn't sure what to expect once it was plugged in, and in my home. This fridge is not noisy. It is very quiet to me. Seems to be a quality piece. I do like the LED lighting too.

Much better than the first one which never worked! We had to wait forever to get a new one on the mean time lost everything in outlet refrigerator! Never happening again!

Works great. There is no light in the freezer but that has not been a problem.

Again to soon to tell. As far as now. I like it. Its roomy. Have to read up on temperature control. I adjusted twice so far. At first it was freezing liquids in it. So of course i turned the temperature to what i would assume stopped drinks from freezing up. I have to. Like i said, read up on it more

Installed really well by Joanh and Jesse. excellent

I love my Refrigerator and it hasn’t given me any problems since my purchase

I wanted a replacement refrigerator for my cellar and wanted to get the old one hauled away. I used my reward points from numerous other purchases at Best Buy to purchase this refrigerator-freezer. It has a nice internal layout, was reasonably priced and Best Buy hauled away the old refrigerator for a modest fee. I intend to go back to Best Buy to replace my other aging appliances.

It does everything a fridge is s'posed to and at a good price. I am very pleased with the amount of space the fridge provides. The inside is well designed and from the outside it is very aesthetically pleasing. However, after just 1 week it started running loudly (with a high pitched squeal mixed in too) and quite often. Tech came out... bad compressor. To Best Buy's credit, they are replacing it, thus far hassle free. Short of the bad compressor out of the box, I like the fridge. But I am disappointed with Whirlpool and apparent lack of quality parts. Here's hoping the next one wasn't built on a Monday. Best Buy service, on the other hand was very good. Just a shame I had to utilize them.

The refrigerator is great and works as expected. The delivery guys were GREAT! They communicated with us regarding the time of delivery and delays along the way. Once they arrived they were very friendly and helpful.

Ordered this fridge and requested the door handles be reversed(moved to the right side). There were big gaps on both sides of the fridge door gasket and along the bottom seal as well. A second fridge was ordered, door handles reversed - same problem. I eventually got a Whirlpool technician involved who brought a heat gut to try to massage the door gasket, but it didn't work. I was taking in warm, humid air and getting all kinds of condensate inside. Eventually the Whirlpool tech ordered a new door and this seems to have solved the problem - no leaks. So, if you are going to reverse the handle, make them order you a new door from the factory.