Customer Ratings & Reviews
- Model:
- WRT311FZDT
- SKU:
- 9536281
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers value the 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator for its overall performance, suitable size, and ample capacity. The refrigerator is also appreciated for its low noise level, adjustable temperature control, and smart design. However, some customers have expressed concerns about the absence of a freezer light and the weakness of the freezer door seal. Additionally, the lack of certain features, like a water dispenser, has been noted as a drawback.
This summary was generated by AI based on customer reviews.
Whirlpool
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not try yet, so I won't be able to rate, but Dan who is a manager at the store help me through the process
I would recommend this to a friendTemperature Control Is A Problem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the refrigerator in June 2017. Noticed right away that the temp in the freezer was a problem. The food stored in the freezer gets ice crystals all over it and bread gets freezer burn quickly. I've tried to adjust the temp (only 1 control, in the refrigerator compartment) as best I can, but with the refrigerator compartment at just above freezing temps, the freezer still varies between 0-15 degrees without being opened (I've confirmed the temps with multiple thermometers). Usually most refrigerators gets all the cold air for the refrigerator compartment from the freezer and allow air to pass to the refrigerator compartment when needed, with the freezer temp controlling the on/off cycling of the compressor. This unit seems to monitor the refrigerator compartment with the freezer getting cooled only when the refrigerator compartment needs cooling. We had a tech out to check it, but he was all but worthless. He double checked that the freezer air flow control was set to max and that was about it. It appears other reviewers are having the same problem. I've had other Whirlpool refrigerators (some much cheaper) and always had good luck with them. Very disappointed in this refrigerator.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for your review.
We are sorry to learn of the concern you expressed regarding your refrigerator. We would like to inquire further about your review with you. Please respond back to this email address [email protected] with your name, copy of the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
- Pros mentioned:Size
Lasted 3 years then went out after expired warrant
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This whirlpool refrigerator is big and spacious. We bought it open box,a bit under four years ago. In that time, there was an issue with water leaking from inside of the refrigerator. The top shelf was wet and water leaked to the bottom. The refrigerator was still under warranty at that time and wast repaired. Now, the warranty has since expired and the refrigerator doesn't get cold anymore. Fruit and veggies got moldy and had to be thrown out. Meanwhile, the freezer is over freezing and is forming snow on its ceiling. Even the ice cream is rock hard. Overall, I don't think I'd choose a Whirlpool Refrigerator ever again. Now, we desperately need to buy a new refrigerator. Whirlpool, two thumbs down..
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
- Cons mentioned:Freezer light
Low quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No freezer light Bottom drawers have no cover, so there’s large gap between where you pull it out and the top shelf Makes loud noise
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience with your Whirlpool® Refrigerator, as we always try to do our best to provide our customers with the best support possible. Please see the link to hear the normal noises a refrigerator will make.
Please click on ""Operation"" then "" Noise"", this will give you links to hear the normal noises. https://producthelp.whirlpool.com/Troubleshooter?thispageid=11675
If this does not resolve your concerns, please feel free to reach out to us through any of the following options:
Facebook: https://tinyurl.com/Whirlpool-Facebook
Instagram: https://tinyurl.com/Whirlpool-Instagram
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
We look forward to connecting with you soon!
- Pros mentioned:Overall performance
Whirlpool Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased. I originally did not want Stainless, but thought the black would be too dark in our small kitchen. This stainless doesn’t smudge as easily as one I had in the past
I would recommend this to a friend - Pros mentioned:Noise level
Whirlpool fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far a great value. Freezes ice in a flash,’door compartments in freezer really help, simple, quiet not fancy but solid!
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase was easy and the delivery was on time with a quick installation. Very pleased with the entire process.
I would recommend this to a friend - Pros mentioned:Overall performance
Happy Customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good delivery and installation. So far very pleased with the purchase of this refrigerator.
I would recommend this to a friend - Pros mentioned:Overall performance
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our refrigerator, the team that delivered were excellent, respectful of our property and did a wonderful job setting up and disposing of the old one.
I would recommend this to a friend - Pros mentioned:Capacity
Happy customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious.well lit. Door accondiment holders hold plenty.freezer is spacious as well.
I would recommend this to a friend - Pros mentioned:Size
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for the garage. Lots of room perfect size. Love the sliding drawer
I would recommend this to a friend - Pros mentioned:Capacity
Great Garage Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for a garage fridge! Holds plenty of drinks and the freezer is good size too.
I would recommend this to a friend Great refrigerator for price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really has ample space. Purchase for a vacation rental in Hilton Head South Carolina. Very pleased with it.
I would recommend this to a friend- Pros mentioned:Size
Good size for a small space
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great refrigerator for a small space. It has plenty of shelf space, and racks on the doors. This is a reasonable price for a top and bottom. It seems very well built. I would buy another one if I need.
I would recommend this to a friend - Pros mentioned:Capacity
Refrigerator Change
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I ordered and what I wanted. Replaced my previous Whirlpool with a new one, almost exactly the same. Like the space and easy to clean, etc.
I would recommend this to a friend - Pros mentioned:Capacity
Whirl pool frg
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that delivered were very nice and polite. The frig had lots of storage
I would recommend this to a friend - Pros mentioned:Overall performance
Wonderful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful refrigerator. It's nothing fancy, but definitely does the trick!
I would recommend this to a friend - Pros mentioned:Overall performance
New Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a little noisy. Works well, freezer and fridge cool down.
I would recommend this to a friend - Pros mentioned:Overall performance
Good value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent product for the money. We will see if it can last as many years as the one it replaced!?
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator/freezer. Completely satisfied.
I would recommend this to a friend