Customer Ratings & Reviews
- Model:
- WRT311FZDT
- SKU:
- 9536281
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.
This summary was generated by AI based on customer reviews.
Mrs. Mary Shernicoff buyer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.took 3 times to deliver. Not all parts delivered. Installation was not done. No water line. No hookup. It was on my original order. Very un happy with service.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello MrsShernicoff, we are sorry to hear about your concern with your delivery. Please reach out to Lowe's Customer Care at 1-800-445-6937 or Text 84109 for further assistance.
Very Very Loud Noise
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Motor is very loud noise, the noise went on over 20 minutes. I thought I can stand it, but I couldn't stand it after 3 months, and it's is too late to return. :(
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Whirlpool, we thank you for your review, and are sorry to hear of the concerns you're having with your Whirlpool® Refrigerator. We'd like to follow up with you regarding your concerns. Please email us at [email protected] with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email. Thank you Whirlpool® Social Media Relations
Hunk of Junk. Done in 4 years.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in 2018. Fine until 2022. Now the freezer doesn’t freeze and then the refrigerator freezes food over. Didn’t even last 4 years before total malfunction.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey BethH, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Fridge stopped working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only have it for 2 years not working probably not cold enough need to get fixed dont know what to do I’m disappointed don’t recommend it
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Aida, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Died quickly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Major system failure due to manufacturing defect as their repairman states. Whirlpool just wants to sell me an extended warranty.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Whirlpoo, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Too Big
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too big for the spot…returned it and got a smaller GE
No, I would not recommend this to a friendDisappointed in Product and Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter less than 6 months ago and it stopped working. Called for service and they schedule it out over a week away. She has two children and no refrigerator for over a week.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hi wrauschenb,
Thank you for your feedback. We would like the opportunity to review this further for you. Please email your name, address, phone number, model/serial number and a brief description of your concerns to [email protected].
Poor Whirlpool refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Temperature control quite working in the bottom part of the refrigerator after 32 months. Whirlpool use to make great products.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for your review. We would like to inquire further about your review with you. Please respond back to this email address, [email protected] , with your name, phone number, street address, zip code, model & serial number and date of purchase on the appliance. Also with a brief description of what you are experiencing with your appliance. We look forward to your reply.
Horrible Service and Delivery
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service and delivery horrible. Never purchasing anything again from BB
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello, if you are currently having an appliance concern, please do not hesitate to call in for assistance.
Stop working after 18 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Completely went out after 18 months. It’s a real piece of crap.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Cool. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.