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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3556 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the 20.5 Cu. Ft. Top-Freezer Refrigerator for its overall performance, size, and capacity, noting that it works well and fits perfectly in their spaces. The refrigerator is also appreciated for its low noise level and easy-to-adjust temperature control. However, some customers have expressed concerns about the absence of a freezer light and the weakness of the freezer door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 3,556 reviews
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Door seal

    Rated 5 out of 5 stars

    Great delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful delivery. Right on time & updated by email & phone. Refrigerator is quiet & meets our needs completely. Only problem is door does not close by itself. Have to make sure it’s closed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products. Very useful for small space, looks so good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item works perfectly. It fit in the space where the ancient fridge stood and has more room than the old one.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Freezer light

    Rated 5 out of 5 stars

    I purchased because it fit the hole in my kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice basic fridge. As others have said it doesn't have a light in the freezer. I picked this model because it was the largest fridge that would fit the hole in my old kitchen. The refrigerator is well laid out especially the door shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size, Temperature control

    Rated 4 out of 5 stars

    Works great, so much better than before

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is very roomy. It's easy to adjust the temperature on it and the shelves and drawers are very easy to clean. This beast is also very quiet. I do have a minor gripe about it, and it's enough that I'd dock 1 star. The top two shelves are only really supported on the sides, and because of this, if the shelf has much weight on it, it will bow in the center. I'm not sure how strong the shelves are, but it's enough of a concern that I'm very careful about how I distribute weight on them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Good Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is bigger than it looks online. So far so good no issues. It was damaged out the box but Best Buy will replace it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Worked for our small space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was difficult to find a new refrigerator that fit the defined space we have for one in our kitchen. Most new refrigerators are much deeper, wider and taller. This fit the bill pretty well. Thankfully we have a separate full freezer as the top freezer is small. The shelves do not allow for changing either higher or lower so there is only one shelf that taller items can fit on besides bottom door shelf. Bottom shelves are quite low so it's quite a bit of bending. There really isn't any other choice that we could find so this will work. It is for our vacation home so we aren't there all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Features

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed a plain, no water in the front, white refrigerator. The home stores didn't have them and happened to be driving by Best Buy so decided to check them out. The sales people were wonderful and the refrigerator is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Scuffed up cracked in the inside freezer door

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was great got everything in, once doors wete attached They had scratches on them. Not from the delivery the doors were put on after the brought the refrigerator in the house . Also the freezer door on the inside is cracked exposing insulation. So i cant keep anything in my freezer for safety concerns.Now i have to wait 12 weeks for new doors. I should of sent it all back!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product/EH Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works exactly as I had figured it would. It's not five stars because of the service deluvery. The guys dropped off the refrigerator, but told me I had to mount the handles myself. I thought that was included. So that was sort of a pain. But that's not the refrigerators fault.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is fantastic and the people who bought it in was also fantastic. I appreciate what they did for us and how much they really cared and appreciate everything.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    No handprints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing is that you will not have hand prints on the doors.. Very nice and spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Refrigerator!!! I love it. it's fit at lot lot of stuff inside Top and Bottom. Also, that brand is one of the best. I love Whirlpool appliances!!! they really good.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was chosen for the name brand and its reliability reviews to be an extra space “garage frig.” It works great and has nice space for common packaged products on its shelves and door.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much space, you can also move things around so easily I’m so happy I bought this very organized and easy to change temperature can’t be more happy with my purchase, very wide and tall enough to fit as many as you wAnt

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, very spacious, easy to clean it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Whirlpool 20.5 Cu. Ft. Top-Freezer Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps temperature at food safety standards. Has more space than a similar product I own before and consume almost the same amount of electricity.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Very Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect secondary or garage refrigerator. I simply was looking for more space without the need for all the other bells and whistles. Backed by a great brand this one has what you need for the basics. Nice clean finish and look and above all does what it's supposed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 4 out of 5 stars

    Just Right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is just right for my needs, and just right for the space. It is a nice size with shelves and drawers and a sliding drawer that hangs from the top shelf. I especially like the freezer; again, just right.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Terrific Whirlpool Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really pleased with this Whirlpool refrigerator It works perfectly, is easy to clean, and has plenty of storage space

    I would recommend this to a friend