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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3556 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the 20.5 Cu. Ft. Top-Freezer Refrigerator for its overall performance, size, and capacity, noting that it works well and fits perfectly in their spaces. The refrigerator is also appreciated for its low noise level and easy-to-adjust temperature control. However, some customers have expressed concerns about the absence of a freezer light and the weakness of the freezer door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 3,556 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great basic fridge. Great price. Plenty of room. A

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a long time, we have wanted a second refrigerator where we had a space for one in our laundry room. We finally bought this one, and it is just right. It works well. It's basic, which is what we want for a second refrigerator. We've owned basic refrigerators like this in the past, and they last for years and years. We still haven't gotten rid of our basic fridge in the garage because of that.

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 4 out of 5 stars

    Garage ready refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it a 5 star if the seal around the doors was stronger. I have this in my garage, and it on my chat I was told it was garage ready with great energy saving, however, I wish there was some resistance when I open the doors. I probably should have gotten a larger one, as I am using this as my own personal refrigerator instead of the family refrigerator in the kitchen. I really could use more freezer space as I am preparing and freezing a lot of food for use over the following month.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    My refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed and love my new refrigerator. It is just the right size for me.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had read the reviews and had my doubts but had the hinges reversed before they put it in and thus far has been great. Also read that they had problems with it not getting that cold but if you hold the temp button and get all the lights lit it gets almost to freezing I drink mostly tea and gets it almost ice cold. I live in the valley in California so it gets well into the 100s and keeps things cold so far so good

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Temperature control

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color works super good stays super cold and quite

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great second refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this fridge to replace a very unreliable GE unit that we had in our garage (note -- I will NEVER buy another GE product unless it is under extreme duress). This unit was on sale at Best Buy, so we were able to get the larger capacity for the same price as some other 18 cu ft units. Delivery was prompt, and they came exactly when they said they would. They even took the GE pile of junk out as well. So far, the fridge is operating perfectly, and we enjoy having the extra space to freeze items that we will use later. I highly recommend this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Freezer light

    Rated 4 out of 5 stars

    Solid second fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We put this in our basement as a second fridge and it has been great. I wish it had a light in the freezer, but it is quiet and efficient, so two thumbs up.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great basic fridge! This fridge is spacious and beautiful! I didn't wan't all the extra bells and whistles for my rental property but wanted to update the look of my kitchen. Overall I'm extremely happy with this fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great no frills refrigerator/freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my mom. She moved from a side by side refrigerator/freezer to this model with the freezer on the top, no water or ice in the door. Not particularly what I would have wanted but she is very happy with it, The bottom refrigerator is roomy and probably larger than what she had before. The freezer compartment allows more than enough room for her frozen food. The price was right too - purchased as an open box and it was never used. Everything inside was still wrapped as originally shipped. Not too bad of a deal.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Replacrment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so glad we choose this refrigerator, It runs nice and quiet, has lots of room, easy to keep clean and operate. Freezer freezes at the right temp , lower part keeps food nice and cold. Love it , it's not to bulky

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great fridge for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good fridge for the price. Works great and very roomy. I like that the mid interior drawer slides to give options for storage below.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Just The Right Fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a difficult time finding a refrigerator that would fit the space I have. Every one had something wrong. Too high. Too wide. Too deep. This was the Goldilocks. Just the right fit. I had to reverse the door, but I would have had to do that on all the others also. It's one cubic foot less than what I was replacing, but close enough.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Cool Fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large and spacious. Great Buy. Bought for my mom, she is throughly enjoying it. No amenities, not needed.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    White Whirlpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator so far. We wanted white which is hard to come by these days so we’re glad to get this Whirlpool. It fits our space perfectly and holds all our food very nicely. It’s easy to see on all the shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Solid Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid fridge. It does take awhile to cool, however it keeps everything really cold!! Great size, bright and you can orient the shelving on the door how you like.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ref. Working very well. Temperature preserves the freshness of the food longer.Very satisfied with rhis purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Wonderful refrigerator at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator. The size is perfect for our needs. The price was great and we couldn’t be happier with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Thank you Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our new refrigerator. We live in an apartment & it had to fit just right. With Richard's assistance at the Montclair Best Buy, we were able to get a great value & perfect fit. We were very happy with the delivery & constant updates. Louis and Jorge were most efficient in the removal of our old refrigerator & installation of the new one. We will do more budiness with Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Does what it should

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this fridge because it was almost identical to the one that just quit on me.......To date I have had one issue with the temperature inside the fridge.... it was freezing the items in the back, so I turned it down to the lowest setting and so far it seems to be better. Not loud like some of the other reviews said, and has ample room. I would have given this fridge all excellent marks except for that one temperature issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, good size awesome price.would recommend to anyone

    I would recommend this to a friend