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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3556 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the 20.5 Cu. Ft. Top-Freezer Refrigerator for its overall performance, size, and capacity, noting that it works well and fits perfectly in their spaces. The refrigerator is also appreciated for its low noise level and easy-to-adjust temperature control. However, some customers have expressed concerns about the absence of a freezer light and the weakness of the freezer door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 3,556 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Colder

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is big, but not as spacey as the older model refrigerators, plus it gets too cold even at the lowest setting

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Garage edition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice edition as my garage fridge. Very roomy and satisfying my needs

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Perfect Appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied with this refrigerator for many reasons. Especially like the large freezer capacity allowing stocking up on frozen products as well as home made foods. I was originally considering the purchase of a small chest freezer but not now necessary. The interior of this appliance is perfectly designed...for ease of accessibility and view of all items. Particularly, also, the left to right center sliding storage draw allowing placement of various size purchases easier. Again, perfect appliance for my family needs and excellent value.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Love this fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large enough for everything you need. The settings are perfect too. Quiet. Does not disappoint!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect fit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a smaller frig and this item is perfect! Handles more items than I expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son complains that it is kind of loud when it runs, but I don't have a problem with it. The instructions could use some help. We have been unable to install the panel on the front bottom. It won't clip in properly. Also, the instructions say to install something to keep the upper drawer in place - but they don't picture the part and they don't tell you how to install it. Frustrating!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Great refrigerator amazing price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for a family of 4. Am absolutely in love with this refrigerator. Great size lots if room and great lighting. Not sure why people say it's loud. Not loud at all. And on the plus side a great brand.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Great fridge even better value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is the perfect size for our family. It runs quietly and has plenty of storage. I also wanted a fridge that blended into our kitchen with out being a large focal point. You can't go wrong with this fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Love that whirlpool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Run very quite, plenty of room in the freezer and cooler box. Easier to organize than our side by side

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the fridge my mom really needed a new one since the old one was dripping water from the freezer to the fridge area. So I'm really satisfied but when I went in the store to check the fridges out the display had a ice dispenser but when I got mine delivered it didn't have one so buyer beware make sure to ask about it first. I didn't really mind it because it was a big upgrade for my mom . Other than that they didn't have any in store so they delivered it to my house and it had very minor scratches and it seem like it was in storage for a good while, the delivered people where amazing by the way . :)

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good Refrigerator, So far i'm satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used samsung Refrigerator french door style, almost same size. but i had to change it after 2years, because samsung Refrigerator keep freezing the produce inside. i tried to temp. up , but it won't work either. I hope this whirlpool Refrigerator won't have that problem after 2 years. but so far is ok, and the size is more convenient , and bigger inside. It feels that this whirlpool is more well organize inside the Refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best fridge that i ever bought. It is so roomy and love the design of it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Where have all the top freezer refrigerators gone?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to get larger Whirlpool top-freezer refrigerators and paid for one--black, newest model and was told they were out of stock and cuoldn't get one until Fall---the didn't say the year. I was really frustrated and Pat at Best Buy in Liberty, MO found me one. I love the the refrigerator I just widh it was larger. I know better smaller to prlace the one I had leaking on floor daily many times from bottom freezer. I really like this refrigerator if it was a little bigger.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    GOOD REPLACEMENT FOR A RELIABLE 21-YEAR OLD MODEL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE'VE BEEN USING THE FRIDGE NOW FOR ABOUT TWO WEEKS, AND IT DOES A GREAT JOB OF HOLDING TEMPERATURES IN THE FREEZER PART AND FRIDGE PART WHERE THEY SHOULD BE. ONLY PROBLEM WE'RE AWARE OF IS BALANCING THE FRIDGE SO THAT THE LARGE DOOR WILL CLOSE ALL ON ITS OWN IF YOU LET IT GO. OTHERWISE, IT'S WORKING WELL. WE HAVEN'T TRIED TO ORGANIZE IT YET.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 4 out of 5 stars

    Price was right and it runs quiet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Whirlpool was on sale and it was big enough for our family. Runs quiet seems to work fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Fit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this on sale for Memorial Day and it was exactly what I was looking for!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product worked very well. It has cooled the food as expected. It is quiet and fit well in our kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Good experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good refrigerator, the size is right and the price is good.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Small whirlpool refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great Perfect for our kitchen. It’s quiet too.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Nice size, spacious, keeps very cold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has exceeded my expectations as the size is perfect for my family and the refrigerator keeps the food very very cold without freezing. Good product for the price

    I would recommend this to a friend