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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3556 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the 20.5 Cu. Ft. Top-Freezer Refrigerator for its overall performance, size, and capacity, noting that it works well and fits perfectly in their spaces. The refrigerator is also appreciated for its low noise level and easy-to-adjust temperature control. However, some customers have expressed concerns about the absence of a freezer light and the weakness of the freezer door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 3,556 reviews
  • Cons mentioned:
    Freezer light

    Rated 5 out of 5 stars

    A Basic Refrigerator - no App control features.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I had to read the directions - so it is not as self-evident as it looks. I will have to adjust the freezer and refrigerator controls as it tends to FREEZE spots in the refrigerator, but the freezer does freeze nicely. It is a bit LOUD when it runs. Interior is well designed and door shelves nicely adjustable. The interior light is bright LED, controlled by a rocker switch in the door-hinge area. It is, basically, what it looks like.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Features

    Rated 5 out of 5 stars

    This was the perfect size for our garage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a replacement for our garage fridge and this one was perfect! Good price and no excess features made this the right buy for us.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good for Garage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 27 y/o fridge finally quit so needed a replacement. The Whirlpool is good in the garage. it's a bit noisier than the old Amana but since it's in the garage it doesn't matter. The Amana was a side-by-side so I was spoiled by the extra height in the ref. section. I have to lay bottles down in the new one. Luckily it's basically a beer/wine refrigerator and a place to store extra stuff. I like the white because it's cleaner looking over a bisque color.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Temperature control

    Rated 4 out of 5 stars

    wp refringerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Evenly cools objects in unit. quiet running. love the sliding drawer in center. good space.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good product good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this refrigerator because it was the same size as my old one and it fit just right in my kitchen cubby. Best buy delivery was on time and did a good job. So far it is running great. A little bit quieter than my old one, just a light hum when it is cooling. Nice LED light inside sits closer to the top than the old one's bulb. Gave me more room to store tall stuff on the top shelf. Good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Simple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice and simple. Keeps items cold and fresh. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Whirlpool model WRT311FZDW06

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly well, but it makes some strange noises. We were limited in our choice because it had to fit in an existing space surrounded by cabinets.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Temperature control

    Rated 5 out of 5 stars

    Whirlpool fridge has been a great second unit!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it a month and all is well. Had to switch sides for the hinges but that was easy. Quite, and keeps everything cold.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Good Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator keeps both the freezer portion and refrigerator portion at the correct temperatures. The vegetable (crisper) bins shape make them a bit small, and the deli bin is quite small. Only time will tell how reliable it is, We still have a old whirlpool that is 30 years old and the one we replaced was 14 years old.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Second frig meets our needs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Whirlpool refrigerator has been exactly what we needed. We use it as a second frig for additional items. It has performed very well for us. Best Buy was also great with delivery and set-up.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice fridge for the price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refrigerator for a rental property. We didn't want to spend a lot of money for a refrigerator so this was perfect. The renters are happy with it. It's new, clean and fairly spacious. I really couldn't put a larger fridge in the space anyway. I usually buy Whirlpool since they are pretty dependable and I've had luck with them before. If you need a refrigerator and don't want to break the bank, this one will do just fine!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Smaller refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When this refrigerator is running it is pretty loud, but that is fine for us as we wanted a smaller refrigerator we could put in our garage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Freezer light

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good fit great keeps everything cold only thing I miss is there is no light in the freezer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    BIG boy fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. It is really tall and holds s ton. Easy to reverse ascwell.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this fridge. Will probably upgrade in the future to one with a water dispenser and ice machine- but for the time being, this one works great! It is very large and roomy!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome Buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge definitely worth the wait and the size is perfect. I just noticed some leafy veggies get frozen but other than that it’s great. I did adjust the settings so we will see. My last fridge was a whirlpool so yes the brand is long lasting. I hope this will last me 10 years.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    new refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator quiet and plenty of room for all.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Refridgerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom. She loves it. Lots of room. Keeps food really cold. The freezer compartment is wide and allows for stacking.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Love the fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my ice cool and my stuff from rotting. Fits perfectly too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This whirlpool refrigerator is a good basic refrigerator for a family. I did not want a fridge with a water dispenser or ice maker-just need to keep my food cold. With that said, this refrigerator is well thought out with adjustable shelves and plenty of storage for easy organization. I would have given it 5 stars but it arrived with a dent-Best buy did give me the option of a new fridge or store credit so overall I’m still pleased

    I would recommend this to a friend