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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3556 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the 20.5 Cu. Ft. Top-Freezer Refrigerator for its overall performance, size, and capacity, noting that it works well and fits perfectly in their spaces. The refrigerator is also appreciated for its low noise level and easy-to-adjust temperature control. However, some customers have expressed concerns about the absence of a freezer light and the weakness of the freezer door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 3,556 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works it works it works it works it works it works

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great size and quiet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier with this purchase. The refrigerator is a great size that fits in my opening just right. The refrigerator and freezer compartments are much larger than what I had. I had an old GE refrigerator that was over 20 years old that this replaces. I chose not to get the ice dispenser. This has a lot more room in the refrigerator area as it's pretty wide. It holds much more than my last refrigerator and that's what I was looking for. I got it in black and it looks good though it does show fingerprints. I'm happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good low end refrig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was right on time and done with consideration to the inside of my home. This refrig was purchased as a replacement frig in a second home. All ther appliances are white so we just shopped for refrig's in that color. This is a no frills unit that does the job. No ice maker etc....we did not want one as this is the part of a refrig that breaks down first and causes problems when we are gone for 8 months. Unit does take its time to cool but once it does (6hrs or so) its worked great thus far (3 months)

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Good Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Everything works as intended. Nice finishes inside and is very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Very good product is really good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this refrigerator to anybody. real works well and makes no noise and is efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good Low-Cost Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Good low-cost refrigerator. Plenty spacious for the average user and it meets our need as second refrigerator. The door arms are self-install as delivery does not do it for you. Unfortunately, our freezer door handle broke by accident and replacement handles are Expensive! Seven new handles = cost of new refrigerator!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Basic Refrigerator.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my garage. This unit stays cold even in the Hot Nevada garage. Plenty of room for all of my cooler and freezer needs. The price was just a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great price! Delivery and installation were on time and well done. Removal of old appliance was a plus!

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 4 out of 5 stars

    Great Basic Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Basic Refrigerator. There's more space than I thought in the Freezer which was important to me. Only negative of freezer is there's no light when you open the door. The Refrigerator has enough space but not a tall enough distance between shelves unless you really make the other 2 shelves more narrow. The refrigerator section does have a bright light when open. Occasionally it makes a noise. This is a basement (2nd) refrigerator, so it's great for what we need.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Better than Insignia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wide refrigerator. This definitely helps. If you have Brita Water...it's a little tricky, but better than Insignia Refrigerator. I exchanged it for this one. I don't understand Brita world or any other water pitcher. Shelves don't fit without losing a whole rack space. Bad salesperson. Everyone should have said something in the beginning.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Perfect for our garage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve needed a garage fridge for a while now and we were going to buy a older used one. Problem is that we don’t have a truck to bring it and it would be a hassle to rent or borrow one. Then this fridge went on sale for a great price and we decided to get it. We figured it would be in a hot garage and a good warranty would give us some peice of mind. It works perfectly, is quiet, and the back goes good with our garage. Plenty of space as well and seems to be efficient because we haven’t really noticed a change in our bill.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mrs. Tina Durand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Whirlpool refrigerator. Our old one was about 35 years old & was a Whirlpool too!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    so- so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are still getting used to a different layout of the shelves. It has less door space than our last one. But the large freezer is great. Also it is noisy, we hear it running all the time. This is my first stainless steel appliance, it will be my last.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I chose this one verses the smaller ones. Good reach in space and looks sharp. Bins good be bigger.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    New white refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The updated lighting in the refrigerator is a good improvement. The Whirlpool refrigerator runs very well with enough room for all food items needed.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Refrigerator great w/out delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice capacity. Delivery nightmare. Bad mood driver and dumped all 4 appliances in garage. Took several phone calls to get them to unbox the refrigerator and stove and just set them in place. Remodel was not ready for the dishwasher and microwave install, so they got very upset and were not going to do anything, but dump and run. I will never buy anything from the store that requires delivery again.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 3 out of 5 stars

    Looks nice, ample storage but it's loud

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, ample storage, but I didn't give it a 5 Star rating because it is loud. We've only had it approx 5 mo so we are still getting used to the noises it makes. At times it sounds like a distant jet starting up.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is what we expected, is quiet and works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, exactly what we needed. Makes it easy to find everything, good size.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ice maker still not available for this Whirlpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works good! But, we are unhappy because the correct ice maker that fits it was and is unavailable. We tried ordering two different ones thru ebay and appliance parts and had to send both of them back. We spent $60 just on shipping charges. We want to know when the correct Whirlpool ice maker will be available?

    I would recommend this to a friend