Customer Ratings & Reviews

Slightly louder than previous refrigerator (over 20 years old), but does its job. Only real complaint is we had to reverse the door, and the bolt holes for the bottom bracket weren't tapped. Had to go to Home Depot to buy #12-24 tap. Hope the worker who went on lunch break and forgot to tap the holes when he came back had a great lunch!

The fridge is fantastic and the people who bought it in was also fantastic. I appreciate what they did for us and how much they really cared and appreciate everything.

Well, I was looking for a simple and reliable refrigerator. French doors and freezer-on-the-bottom types tend to be less reliable overall, so my first decision was a traditional refrigerator with freezer on top. I also chose to have neither ice nor water dispensers. Again, most of them tend to decrease overall reliability, sometimes by a LOT. In the end, I decided to go with this model because: 1) it has a fairly decent capacity; 2) black doors look cool and match the very dark wood of my kitchen cabinets, and 3) the finish is easy to clean. Another thing I like (and I don't know if this is normal now in most refrigerators or not), but mine came with wheels instead of feet. Which means it is easier to move to clean behind , and when it is time to dispose of it (hopefully many, many years from now), it will be a lot easier to move out of the house. For now, I am really happy with this purchase. It is not fancy, it has no special features (no ice maker, no water filter, no wi-fi, nothing..) but as a simple, no-nonsense refrigerator that does not have many points of failure, it certainly seems to fit the bill for what I wanted. I have only had it for a couple of months so the jury is still out on actual reliability. However, removing some of the most common features that tend to cause early failures leaves a fairly simple design that should also be less failure prone. We shall see...

I bought it a month ago, fridge works great but I just have 1 complaint. I hope they can modify the door handles. My finger got caught in between the 2 handles when I unconsciously hold the upper part of the lower door while closing it.

This is a good refrigerator. It has plenty of space and it cools and freezes well.

Fits awesome. Looks great in a small space. Hold a lot of items in the Fridge area.

A good size for a small family. Works great. A good replacement in an emergency situation.

This replaced the same exact fridge- just 17 years older. I was shocked at the difference in quality. Thinner glass shelves. Cheaper screws, door handles, light... you name it. And compared to my 17 year old one this one is loud. How in this age of technology does a product get worse?! They must be squeezing every last penny for profit. Average fridge and it does the job, but I would have rather spent a little more to got better quality.

Had it about a month now. Working good so far. Nice fridge plenty of space.

Bought this to replace our main fridge. We love the spaciousness of it. The drawer that moves is awesome, since you can move it from side to side to fit stuff. The glass is on the thin side, and it’s scary to put anything over 30lbs... though the reviews don’t say a weight limit, google says it should fit about 50lbs. Unlike our old fridge where the glass was thicker.

Spacious fridge, with a great layout for all of our food items to be nicely organized

Product has performed as expected. Delivery was quick and installers were respectful of our home. Fridge has fixed shelves throughout unlike our previous unit, so getting some taller bottles in does cause a bit of a problem when the fridge is full. If the shelve were half shelves, could move things around a bit easier. It does get very cold and runs much less than our old unit.

Whirlpool is a great brand and I bought this fridge sight unseen during their Memorial Day Sale. We had the Best Buy crew delivery, install and haul away our old fridge. Communication during the entire process was excellent and setup and haul away were done quickly but carefully. I love having a new fridge that does not freezer burn everything I place in the freezer. While we have only had the fridge for a couple weeks it is meeting our expectations and we are happy to have a modern fridge that is not from the 80s. The fridge when cooling is nice and quiet. Doors come preinstalled with hinges on right. We switched them to the left side. Works best to have two people do it, but not impossible with one. Make sure to not place sensitive items near the bottom shelf fan. We had eggs freeze by placing them on the bottom shelf. This was to no fault of the fridge as temp is where it should be. Just something we learned the hard way having something newer than our old fridge. Definitely recommend this fridge. Great value for the cost.

It’s in my garage. It works great it with the heat and everything it still stays frozen

We are very happy with our new Whirlpool 20.5 cubic foot refrigerator. Temperature is well maintained and is very quiet.

We thought our Whirlpool Imperial Series was failing and it found a new life right after I ordered this one, thinking it was the same, just new version. Terrible mistake, This one feels smaller, very little room to store tall bottles such as chilled wine and such. Cheese compartment is smaller. If move up the bottom tray to get more height underneath we lose the space under the cheese bin. In short it has been a headache to put back what we had in the old fridge. We actually are using some of the old bins to supplement what is missing in the new one. And, as others have mentioned, there is still no light in the freezer compartment which, by the way, also feels smaller than the old one. The dimensions of the whole thing are the same, which was one big reason for me to select this one, so??? I almost forgot that we wanted the door to open on the other side, but good luck with that. You have to do it yourself or pay someone!

Bought this for my basement as an overflow from the kitchen. Very quiet, no frills fridge that works great!

It exceeded our expectations. Shelf space is very flexible for a refrigerator of this size. It fit into our limited space in our kitchen. We have had this refrigerator for almost two months and it keeps everything at proper temperature in both freezer and refrigerator area. We have monitored both with temperature gauge. Salesperson, Steve, at the Cerritos store was very helpful and honored sales price after it went on sale after purchase.

I Think it cool and Works good and i would recomend

Is very good and roomy fridge. Much better than the Kenmore it replaced. Quiet and plenty of shelves to use.