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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3556 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the 20.5 Cu. Ft. Top-Freezer Refrigerator for its overall performance, size, and capacity, noting that it works well and fits perfectly in their spaces. The refrigerator is also appreciated for its low noise level and easy-to-adjust temperature control. However, some customers have expressed concerns about the absence of a freezer light and the weakness of the freezer door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 3,556 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, it got screeched and dent at the delivery but is a very good refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. No issues from online purchase, delivery, and operation. The coating is not as finger-print resistant as I would like (I still need to wipe it down every couple of weeks with a stainless steel wipes), but it looks great and has been operating flawlessly these first two months of use. Just seems a bit over-priced for a classic-style fridge when french-door fridges or other units with more features are around the same price, even by Whirlpool themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good basement refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is a perfect no frills appliance. It serves as a larger size “extra” refrigerator. Appearance is welcoming with clean lines. The interior has adjustable shelves and well placed door shelves. Does have an ice maker option. Would definitely recommend if you are in the market for a reasonable priced refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our purchase of the Whirlpool refrigerator. It definitely has more room then our old refrigerator. It’s used outside in our garage. Hopefully this will last us a long time. This refrigerator was on sale at Best Buy and was not at another big box store we looked at. Thank goodness the other store did not have it in stock and we went to Best Buy. Very pleased with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator, compact but spacious. very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Excellent Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live in an apartment and the fridge fit perfectly. It runs very quiet and I love the sliding drawer. Excellent storage in Fridge and Freezer. I love this fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Perfect match

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace our refrigerator due to compressor failure. Needed to match the appliances in our kitchen with the color bisque. Matched perfectly. Only two refrigerators to choose from. Same size as previous refrigerator. The new one has LED lighting, glass shelves, abundance of storage in door. Over sized veggie drawer and one a little smaller fits the produce easily. Quiet when running. So far we are pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Perfect FIT for small space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasantly surprised by inside capacity, shelving options & temp controls. Great price & reasonable delivery window. Drivers were to the MINUTE. KUDOS

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    est customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and size have large frizzer I recommend this fridge

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    I love my refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new refrigerator. It keeps everything so cold and it’s so roomy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large freezer capacity. Simple, clean look. Best value for money.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 3 out of 5 stars

    Lacking in several ways

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator to replace the drinks refrigerator in my garage. Although the description says it has LED lighting, the freezer has no lighting, which is bonkers to me. The shelves fit in such a way that if you put anything a bit heavy on it, like multiple drinks, the shelf bends a bit and wants to come off the support on the side. The plastic drawers are thinner and junkier than my old refrigerator. Wish I hadn’t bought this one

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old fridge, extremely a happy Cust with this new fridge. Excellent price and great space for our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    very roomy fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can store a lot of food items for our growing family. Like the fridge very much

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Scott

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Were very happy with this item. Looks nice and works great. Nice size and ice maker works great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Good buy for a refrigerator with lots of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installation was very good, the refrigerator has lots more room than our old one, and is only slightly larger. Cooling appears to be efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator looks great,works great. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now this is the refrigerator you need. Perfect size inside and out. Plenty of room.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Whirlpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big capacity and easy to use. Got the optional ice maker. Keeps things very cold.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with a lot of room! It may sound a little loud for the first 24 hours. After that initial time period the fridge works like a charm.

    I would recommend this to a friend