Customer Ratings & Reviews

Nice refrigerator but the delivery fell short where they installers failed to switch doors to open on the right side and said that they couldn't do that but yet at our end calling customer service. They wanted an additional fee for someone else coming out to do that job!

Excellent buy on an excellent brand of refrigerator. Works awesome! We love our purchase.

I love the Fridge it's large inside, The only problem I am having is getting the ice maker, I ordered it on June 26th & here it is August 29th, so what's up with that? Also, the motor runs a little loud,

Bought for condo. Delivery men were great. Fits into space and plenty of room for food. Quiet running. Ice maker added.

They went above and beyond my expectations. I couldn't believe they made this happen. Wasn't a fan of best buy before. So I went to give them another try and was totally surprised what happened. So happy with my decision.

It seems to be running well, It took a little time to get up to temperature but has worked well since then. Ours had 2 dents in it when delivered, one inside and one outside, it still worked so we decided to keep it, and have it discounted. I like that the door holds larger items like gallons of milk.

Quiet and spacious with affordable price. My wife is happy with it.

The size is perfect and everything is great. Very happy with purchase

I like my new refrigerator. It really cranks out the ice. I have never had a really good icemaker. So far this one is excellent. The only negative is that you have to be careful that the door is closed. If you just give it a push, it is likely not to close completely.

This is a great Refrigerator!!! I love it. it's fit at lot lot of stuff inside Top and Bottom. Also, that brand is one of the best. I love Whirlpool appliances!!! they really good.

After owning a Frigidaire refrigerator for almost 20 years, we needed to purchase another. We decided on this Whirlpool model due to the similar capacity, the misleading high star ratings of this model, the perceived value of the sale price and, what we thought, was a reputable brand. Almost immediately, we were very disappointed overall and had Buyer's remorse with our investment. First, the lack of the adjustability options of the shelving in all compartments left a lot to be desired compared to our old model. Second, although this maybe a minor complaint, there is no light in the freezer. Lastly, the most important negative factor is that there was an annoying, intolerable loud vibrating buzzing noise from this refrigerator that seemed to be running much more than what we were used to. We gave this a couple of weeks to see if maybe the refrigerator compressor had to break in or even if we could get live with noise. After two weeks of what we referred to as mental torture, we decided that dealing with noise was unacceptable. I called Whirlpool and they sent out an "independent" dealer repair service company who told us that this is "normal"? with today's models and the compressors that are installed. We were at our wits end with this explanation. Thank goodness, we contacted Best Buy and we were advised that, being Totaltech Members, we were eligible for 60 day satisfaction guaranteed protection. We are now in the process of exchanging this Whirlpool model for a Frigidaire refrigerator with the hope that the brand that was so reliable before will still give us much satisfaction going forward. Lesson learned here was to notice the number of Poor ratings and how many consumers referred to same issue related to the issues that we have experienced.

A good product at a good price. Its what I expect from Best Buy

good fridge and keep all cold like supposed to.Also convenient.

It has been working well in the past few days. Thanks.

Do not like how short it is. Can't slide milk jug around on top shelf because it hits inside light. Like clear shelves and wider shelves is nice. Works well, was noisy for about a week. Would not have chosen if I wasn't in time crunch. But it does work well, just short and wide

The fridge is OK, does it's job. It is a bit noisier than the 20 year old Kenmore that it replaced. The refrigerator space would be far more useful if it had split shelves.

After reading the reviews online, I decided this was a good fit for me. I had to have a refrigerator small enough to fit in the door, which this one was. I also was looking for one that had the traditional freezer at the top. This does not have all the toots and whistles, like an ice dispenser, but if you are looking for a plain good quality refrigerator, this will work just fine.

Great fridge for the price and a lot more room than you would think. And most important, it's easy to clean.

Keeps temperatures consistent. Large freezer and sturdy shelves

Works perfectly ! Ordered for my garage as a spare one. No noise, perfect for a large family.