Customer Ratings & Reviews
- Model:
- WRT311FZDT
- |
- SKU:
- 9536281
Customer reviews
Rating 4.4 out of 5 stars with 3519 reviews
(3,519 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Rated 4 out of 5 stars
Good quality basic refrigerator freezer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a 2nd fridge for the garage to store extra food and this fit the bill. Large top freezer space and roomy refrigerator space. Only downside is the door shelves in the refrigerator are fairly shallow.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Whirlpool 21 cf Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and delivery. Only refrigerator that fits our opening.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend Rated 1 out of 5 stars
Does Not Keep Full Fridge Cold
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gasket seal is damaged. It does not stay cold. I have had this since last year in June waiting on it to be replaced. I can't keep my food cold when I cook a big meal and try to store it. I have to constantly try to keep things out of the refrigerator and put them in the freezer to keep the fridge cold. It will stay cold if you have some milk, eggs, butter and cheese in it, and maybe a few cokes, and carrots in the drawer, and some condiments in the door, but that is about all you can keep in it without it warming up past 40 degrees. If you keep it open longer than 1 second it warms up to 45-60. It's frustrating. When we go to the grocery and come home to put stuff in it, we have to pray it will cool off within 2 hours. I have to put the meat in the freezer so the fridge can cool off, and then not forget to take it back out to put it in the fridge so we can cook it the next day. Also on month 14 the digital temperature control and light went out. When they came to deliver the last refrigerator, which by the way was broken, I asked if they could fix it. But he couldn't. They keep sending me a broken or scratched refrigerators. I don't want to accept it. I just want a good refrigerator that stays cool and not a scratched up or broken one, or with loose gaskets. I am going to try the GE. Hopefully they will bring it to me and it won't have scratches on it, or be banged up or broken. This will be the 5th one. I'm embarassed. And I pray it keeps our food cold.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, GrandmaA. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
- Pros mentioned:Space
Rated 5 out of 5 stars
Great buy!!!! Fantastic refrigerator!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator!!! Very spacious in both the refrigerator and freezer compartments!! Lots of door storage in the refrigerator space and I love the deli drawer and both of the vegetable and fruit drawers!! I am so happy to have bought this refrigerator for my daughter and her fiancé!! Great buy!!!
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 3 out of 5 stars
It's OK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had it a month. It works, I don't find it any more noisy, than the older Side by Side I had to replace. Lots of draw backs, because of height space available due to overhead cabinets, it limited what I could purchase. I wanted a side by side. Even though it occupies the same space as my previous refrigerator, it doesn't have the refrigerator or freezer space as my older Amana. Quality isn't what it use to be. No egg tray, the slide in drawers are small, plastic and don't look like they'll last for a long haul. The only good thing for me, it seems to be doing the job, and keeping things cold, but I have a major problem due to a smaller capacity. It's a shame manufactures no longer offer quality products, the technology was there in the past, but no longer.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for my garage fridge that was a 1974 Kenmore. The footprint is slightly smaller than our old unit; but it has been far superior in about every way.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Cons mentioned:Freezer light
Rated 4 out of 5 stars
Good fridge for the cost,
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would give this 5 stars if it had a light in the freezer like it should. Thought it did when I looked at it in store but must have been overhead light instead. LED lights on fridge are great and shelving system can hold a lot and is versatile.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Nice size refrigerator.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was limited in width as to how big I could go. This one just fits in my space. I like the adjustable shelves and sliding storage bin. I think the fruit / veggies bins could be a little bigger for the size fridge. That is why I only gave it four stars.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Bought for my garage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great garage fridge. I need to write at least 50 characters so best buy stops emailing me to review this item
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend Rated 5 out of 5 stars
Happy Camper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased about the temperature of both freezer and fridge! On the medium setting my thermometers average 1.5 degrees F in freezer and 38 degrees F in the fridge.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Spacious, quiet, and works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge!! It's larger on the inside than it looks and runs very quietly. The option to rearrange the shelves on the inside of the door is also super nice. We've had the fridge for a month and a half so far and we love it!
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
MS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it. Fits perfectly in space and lots of storage.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Capacity, Space
Rated 4 out of 5 stars
Good fridge for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge with plenty of storage. Good size freezer
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with my purchase . Just the deal I was looking for because after spending a lot for the Christmas holidays..
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friend- Pros mentioned:Noise level, Overall performance
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is quiet and works. Nice to have the product
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend Rated 5 out of 5 stars
Excellent Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a top freezer fridge with NO icemaker because it is simpler, and has fewer things that break. Top freezers are a mature product (easy to fix, no exotic parts) and this is a classic. Have not had this one long but we have no complaints so far. Shelf layout is convenient.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend- Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Money saver. Great size! Easy to move around.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Cons mentioned:Freezer light
Rated 5 out of 5 stars
Good extra fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we needed for an extra refrigerator for the garage. The only problem we have is there is no light in the freezer. We didn't notice that in the bright Best Buy. Other than that it fits the bill for our needs.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Solid Frdge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid, second fridge for the family. My last fridge died after 10 years. This replacement is both simple, solid, and affordable. Nothing fancy - but good product.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Serves its purpose
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Purchased as an overflow, Works as expected, no issues to report
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend
















